Find Back office Jobs in Cork, C

Pharmaceuticals Customer Service
Tanner Pharma Group —Cork, County Cork
- €40,000–€50,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Wellness program
- Sick pay
Quick apply
Logistics Analyst - 18 month
Apple —Cork, County Cork
- Analysis skills
- Bachelor's degree
- No degree
GRC Analyst
M/A Com Technolgy Solutions —Cork, County Cork
- €78,000–€125,000 a year
- Call to connect
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
Otter Relations (HR) Coordinator
Otter Products, LLC —Cork, County Cork
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Bachelor's degree
10d
Staff Software Engineer (Java)
Cloudera —Cork, County Cork
- Full-time
- Java
- SQL
- Software development
- Annual leave
Sr. Customer Support Engineer (Spanish Speaker)
Logitech —Cork, County Cork
- Full-time
- Spanish
- Azure
- Customer service
- Work from home
Quantity Surveyor
TLI Group Ltd —Cork, County Cork
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Annual leave
- Employee assistance program
Renewal Specialist
NetApp —Cork, County Cork
- Hybrid work
- CRM software
- Spanish
- Microsoft Excel
- Annual leave
- Employee assistance program
1d
Sales Operations Manager - Cork Area
Lidl —Cork, County Cork
- €89,500–€121,000 a year
- Full-time
- Analysis skills
- Communication skills
- Employee assistance program
Quick apply
Service Advisor- Cork IE
Tesla —Cork, County Cork
- Full-time
- Customer service
- English
- Microsoft Office
Software Engineer, Data Infrastructure & Acquisition - Cork, Ireland
Speechify —Cork, County Cork
- €30,000–€120,000 a year
- Remote
- Doctoral degree
- Computer Science
- Master's degree
Lead Cost Controller
IPS-Integrated Project Services —Cork, County Cork
- Full-time
- Microsoft Excel
- Microsoft Access
- Engineering
11d
Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Sprinkler Design Engineer
Johnson Controls —Cork, County Cork
- Overtime
- AutoCAD
- Microsoft Office
- Organisational skills
- Annual leave
- Sick pay
Graduate Engineer
Climeaction —Cork, County Cork
- €40,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- Engineering
- Annual leave
Quick apply
Senior Wealth Executive - Cork
Goodbody —Cork, County Cork
- Hybrid work
- Sales
- Business development
- Analysis skills
3d
Principal Industrial Designer
Logitech —Cork, County Cork
- Full-time
- CAD
- Bachelor's degree
- In-person
- Work from home
Assistant Manager, Douglas Court S/C, Co. Cork.
Carraig Donn —Cork, County Cork
- Weekend availability
- Customer service
- Retail management
- Leadership
- Employee assistance program
- Employee discount
Quick apply
Industrial Energy Engineer
Climeaction —Cork, County Cork
- €55,000–€80,000 a year
- Full-time
- Hybrid work
- Engineering
- Leadership
- Communication skills
Quick apply
BIM Lead - Munster
EDC Engineering Design Consultants LTD. —Cork, County Cork
- Overtime
- Hybrid work
- AutoCAD
- Customer service
- Engineering
- Annual leave
- Work from home
Quick apply

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Pharmaceuticals Customer Service

Tanner Pharma Group -
Cork, County Cork

Quick apply

Job details

Full-time
€40,000–€50,000 a year

Benefits

Wellness program
Sick pay

Qualifications

Microsoft Powerpoint
Bilingual
Microsoft Word
French
Spanish
Microsoft Excel
Customer service
English
Data collection
Italian
German
Order fulfilment
Time management

Full job description

Pharmaceuticals Customer Service

Company & Role Description

Founded in 2002, Tanner Pharma Group is a specialty service provider in the biopharmaceutical industry focused on improving patient access to medicines on a global basis. Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that span the product lifecycle from clinical development to commercialization. With its global headquarters in Charlotte, North Carolina and offices in the United Kingdom, Switzerland and Ireland, Tanner Pharma is in a phase of rapid growth.

The purpose of this role is to provide high-quality service to Tanner Pharma customers. The Customer Advocate serves as the primary point of contact with Tannercustomers, pharmacists, and physicians. This roleis required to work closely and constructively with key internal stakeholders within Tanner to deliver consistently high standards of service to Tanner’s customers and facilitate clear and regular communication.

Role Accountabilities

Expected Responsibilities for the Pharmaceuticals Customer Advocate are:

Customer Service

New customeraccount creation.
Provide information to customers on country-specific and program-specific requirements
Resolve simplecustomer problems and analyze customerservice needs
Liaise with ProgramManagers, Logistics, Quality, and management teams as required to provide the best customerexperience possible. Serve as liaisonbetween customers and the internal key stakeholders within Tanner.
Receive and processincoming telephone calls,e-mails, and faxeson time.
Provide quotes to customers for products and services.
Communicate program-specific requirements to customers, physicians, and pharmacists.
Ensure orders &enquiries are processed promptly.
Place vendor PurchaseOrders, liaise with the supplieras needed, and proactively follow up with the supplier on any issues or delays.
Process order invoices in a timely and accurate manner
Liaise with TannerLogistics for shipping, ensuring all requireddocumentation is available.
Track and ensure that each deliveryis timely and close out each shippingtask with Proof of Delivery; proactively communicate with customers about delays and issues related to shipments.
Support TannerProgram Managers with data collection activities
Respond to customerenquiries regarding orders,service needs, productcomplaints, customer accounts, deliveries and back orders or triage as appropriate.
ensure high standards of accuracy from quotation requestto order receiptto final delivery.

Desired Candidate Profile & Capabilities

Required:

Demonstrated experience in a customer service role, with the advantage of working in healthcare (Pharmaceuticals or Allied Services a big advantage)
Based in Cork, Ireland
One additional European language preferred (German, Spanish, Italian or French)

Soft skills:

Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers.
Communication: Able to communicate in a clear, appropriate, effective, and efficient manner in various situations (1:1 or group settings, verbal& written) Works well with a team to achieve a common goal.
Time Management: The ability to effectively prioritize tasks and presentgreat time management and organizational skills.
Detail-Oriented: Ability to accomplish/complete tasks while demonstrating a thorough concern for all the areas involved, no matter how small.

Compensation & Benefits

· Salary commensurate with experience

· Attractive performance incentive plan

· Vacation, Volunteer and paid sick leave

Tanner Pharma Group’s Core Values: Everything we do at Tanner Pharma Group is dictated by our values. We take them very seriously, and we're proud of this unwavering commitment.

Check out http://www.tannerpharma.comto view our core values and learn more about our company.

Candidates may be required to organize reference calls upon request. Confidentiality will be respected. Additionally, Pre-employment drug and background screening will be required.

Tanner Pharma Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Job Type: Full-time

Pay: €40,000.00-€50,000.00 per year

Benefits:

Wellness program

Shift:

8 hour shift

Language:

One additional European language besides English (required)

Work Location: Hybrid remote in Cork, County Cork (T23)

Quick apply

Refine Your Search

back office jobs in cork, c

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