Find Customer support manager Jobs in Shannon County Clare

CRM and Membership Coordinator
Shannon Swimming & Leisure Centre —Shannon, County Clare
- €17.50–€18.05 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Wellness program
- Employee assistance program
Quick apply
19h
Customer Support Manager
Universal Display Corporation —Shannon, County Clare
- €75,000–€85,000 a year
- Microsoft Excel
- Doctoral degree
- Engineering
11d
Customer Experience & Critical Incident Manager - Clare ( Hybrid Role)
Tierneys Office Automation —Ennis, County Clare
- Full-time
- Annual leave
- Employee assistance program
Quick apply
1d
Sales Operations
Anglo American / De Beers Group —Rineanna, County Clare
- Full-time
- Sales
- Analysis skills
- Continuous improvement
14d
Seasonal District Manager – West Coast (Galway, Limerick & Cork)
HalloweenHQ —Limerick, County Limerick
- €23–€25 an hour
- Full-time
- No degree
- Leadership
Quick apply
Seasonal Store Manager
HalloweenHQ —Limerick, County Limerick
- €17–€19 an hour
- Weekend availability
- Management
- Sales
- Supervising experience
Quick apply
7d
Events Manager
Failte Solar —Shannon, County Clare
- Full-time
- Project management
- Negotiation
Quick apply
19h
Deputy Store Manager - Limerick
Lidl —Limerick, County Limerick
- €51,000–€60,000 a year
- Full-time
- Management
- Leaving certificate
- No degree
- Employee assistance program
1d
Business Development Associate
Frontier Scientific Solutions —Shannon, County Clare
- Full-time
- Hybrid work
- Sales
- Marketing
- Research
Quick apply
Director, Global Service Delivery (f/m/d) - EMEA Based
Siemens —Shannon, County Clare
- €100,300–€205,900 a year
- Full-time
- Hybrid work
- Management
- Computer Science
- CAD
12d
Lobby host (full-time)
Supermacs —Ennis, County Clare
- Full-time
- Hospitality
- Customer service
- Analysis skills
- Wellness program
- Employee assistance program
Quick apply
14d
Contract Supervisor
Ground Control —Limerick, County Limerick
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Outdoor work
- Annual leave
- Life insurance
Quick apply
Production Planner
PPG —Shannon, County Clare
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Key Account Manager
ZAGG Inc —Shannon, County Clare
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
HR Business Partner
Alliance Medical —Limerick, County Limerick
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Human resources
- Recruiting
Quick apply
Goods Inwards & Maintenance Supervisor
The Plaza Group - Supermac's —Clare, County Clare
- Full-time
- Maintenance
- In-person
- Employee assistance program
Quick apply
Area Sales & Business Account Manager
Tierneys Office Automation —Ennis, County Clare
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Sales
- Fuel card
- Employee assistance program
Quick apply
Team Leader - Engine Management Services (EMS)
CAE Inc. —Shannon, County Clare
- Full-time
- Microsoft Office
- Supervising experience
- Project management
15h
Location Manager
BaxterStorey IRL —Limerick, County Limerick
- €48,000 a year
- Full-time
- Hospitality
- Microsoft Outlook
- Customer service
- Employee assistance program
Quick apply
Site Services Supervisor (f/m/d)
Avantor —Limerick, County Limerick
- Full-time
- Microsoft Office
- No degree
- Manufacturing

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CRM and Membership Coordinator

Shannon Swimming & Leisure Centre
Shannon, County Clare

Quick apply

Job details

Part-time
€17.50–€18.05 an hour
19 hours ago

Benefits

Wellness program
Bike to work scheme
On-site gym
Company events
Employee assistance program
Employee discount
Gym membership
Sick pay
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Management
Sales
Marketing
Computer literacy
Microsoft Office
Business development
Analysis skills
Digital marketing
Business
Account management
Communication skills
Marketing

Full job description

Job Title: CRM & Membership Coordinator

Location: Shannon Swimming & Leisure Centre Ltd.

Job Summary:
We are seeking a dynamic CRM & Membership Coordinator to manage and optimise our Legend Membership Management CRM system, driving membership engagement, retention, and marketing initiatives. This role will focus on both individual and corporate memberships, ensuring seamless renewals, strategic marketing campaigns, and building strong relationships with corporate clients to grow our membership base. The ideal candidate will bring a balance of technical CRM expertise, marketing acumen, and business development skills.

Key Responsibilities:

CRM Management & System Optimization

Oversee the Legend Membership CRM system, ensuring data integrity and operational efficiency.
Identify and implement new system features to enhance business effectiveness.
Liaise with Legend support for updates, troubleshooting, and feature requests.
Train team members on best practices and new functionalities within the CRM.

Corporate Account Management & Business Development

Manage and expand corporate membership accounts by building and maintaining client relationships.
Develop and execute corporate sales strategies to attract new business clients.
Collaborate with marketing to create tailored corporate membership packages and promotional campaigns.
Track and analyse corporate membership performance, providing actionable insights.
Attend networking events and industry meetings to promote corporate memberships.

Membership Retention & Renewals

Follow up with non-renewing members to encourage re-engagement.
Implement automated workflows for renewal reminders and member engagement.
Monitor and improve retention rates through proactive communication and targeted offers.
Develop strategies for member engagement, including loyalty rewards and community events.

Marketing & Campaign Management

Design and execute marketing plans to attract and retain members.
Create targeted email campaigns and automated workflows to enhance engagement.
Analyse marketing performance metrics to optimise strategies.
Collaborate with corporate clients to develop co-branded marketing initiatives.

Swimming Lesson Management

Oversee swimming lesson renewals and manage new bookings.
Ensure accurate scheduling and seamless communication with Pool and Dry Side Duty Manager's and members.
Develop initiatives to increase swimming lesson enrollments.

Sales, Membership & Performance Reporting

Generate, analyse, and present reports on sales, memberships, and marketing campaigns.
Provide insights and recommendations to enhance member engagement and revenue growth.
Develop and maintain procedures for consistent and accurate reporting.
Identify new revenue opportunities through data-driven analysis.

Technical Proficiency & System Knowledge

Maintain high proficiency in CRM operations, ensuring system efficiency.
Create and refine procedures for data management and reporting.
Stay updated on software developments and industry trends.
Proficient use of Microsoft Office (Excel, Word, PowerPoint, Outlook) and Microsoft Teams.
Utilise data analysis tools to inform strategic decision-making.

Qualifications and Skills:

Strong CRM knowledge (Legend CRM or similar experience preferred).
Excellent communication and customer engagement skills.
Proven experience in corporate sales and account management.
Proficiency in marketing automation tools and campaign management.
Analytical mindset with a focus on performance tracking and reporting.
Highly organised with keen attention to detail.
Strong problem-solving abilities and a proactive approach to process improvement.
Advanced computer literacy, including Microsoft Office Suite and data analysis tools.
Marketing Qualification
Business Administration Qualification.
Experience in a similar role.

Specialist Areas:

CRM system management and optimisation.
Corporate account development and business growth.
Membership engagement and retention strategies.
Data-driven marketing and performance analysis.

What We Are Looking For: We are looking for a proactive and tech-savvy individual with strong interpersonal skills and a passion for membership engagement. The ideal candidate will have a background in CRM management, corporate sales, and marketing, combined with the analytical ability to drive data-informed decisions. A self-starter who thrives in a dynamic environment and can juggle multiple responsibilities with ease will excel in this role.

What We Offer:

Competitive pay at €17.50 - €18.05 per hour.
Monday - Wednesday (24 hours per week incl. break).
Opportunities for professional development and training.
A collaborative work environment with a focus on growth and innovation.
The chance to make a tangible impact on business development and member satisfaction.

Application Process: To apply, please submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role by 16th March 2025. Shortlisted candidates will be contacted for an interview.

Job Type: Part-time

Pay: €17.50-€18.05 per hour

Benefits:

Bike to work scheme
Company events
Employee assistance program
Employee discount
Gym membership
On-site gym
On-site parking
Sick pay
Wellness program

Experience:

CRM software: 2 years (required)
Digital marketing: 2 years (required)
Computer literacy: 2 years (required)

Licence/Certification:

marketing qualification (required)
business administration qualification (required)

Work Location: In person

Quick apply

Refine Your Search

customer support manager jobs in shannon county clare

CRM and Membership Coordinator

Customer Support Manager

Customer Experience & Critical Incident Manager - Clare ( Hybrid Role)

Sales Operations

Seasonal District Manager – West Coast (Galway, Limerick & Cork)

Seasonal Store Manager

Events Manager

Deputy Store Manager - Limerick

Business Development Associate

Director, Global Service Delivery (f/m/d) - EMEA Based

Lobby host (full-time)

Contract Supervisor

Production Planner

Key Account Manager

HR Business Partner

Goods Inwards & Maintenance Supervisor

Area Sales & Business Account Manager

Team Leader - Engine Management Services (EMS)

Location Manager

Site Services Supervisor (f/m/d)

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