Find Service administrator / service coordinator Jobs in Ongar County Dublin

Service Administrator / Service Coordinator
Elite Tech Precision —Naas, County Kildare
- Full-time
- Customer service
- Maintenance
- English
- Sick pay
Quick apply
4h
Patient Transport Administrator
Irish Cancer Society —Dublin, County Dublin
- €31,500 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
3d
Donor Care and Telemarketing Administrator - Temporary
Merchants Quay Ireland —Dublin, County Dublin
- €28,460–€31,700 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Human Resources Manager
Irish Cancer Society —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- No degree
- Human resources
- Annual leave
- Employee assistance program
Quick apply
3d
Project Manager
Mitie —Dublin, County Dublin
- €65,000–€75,000 a year
- Full-time
- Project management
- Continuous improvement
- Contracts
- Annual leave
- Employee assistance program
Quick apply
4d
Senior Project Manager REF: 2631b
Fingleton White —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- English
- Project management
- Employee assistance program
Quick apply

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Service Administrator / Service Coordinator

Elite Tech Precision
Naas, County Kildare

Quick apply

Job details

Permanent | Full-time
4 hours ago

Benefits

Company pension
Company events
Sick pay
On-site parking

Qualifications

Customer service
Maintenance
English
Microsoft Office
Computer skills
Communication skills
Time management

Full job description

Elite Tech Precision is looking for an experienced and organised Service Administrator to join our team in Naas, Co. Kildare.

This is a full-time, permanent position within our busy service and maintenance operation. The successful candidate will play an important role in coordinating engineers, managing customer requests, scheduling service and reactive works, and ensuring jobs are managed efficiently from initial call through to completion.

Previous experience within a Facilities Management (FM), building services, maintenance, engineering services or similar service-based environment is essential.

We are not looking for a general office administrator. The successful candidate should have experience working in a busy service environment where they have been responsible for coordinating engineers or technicians, scheduling jobs, dealing with customers and managing multiple priorities.

This would be an excellent opportunity for an experienced FM Administrator, Service Coordinator, Maintenance Administrator, Facilities Coordinator or Service Administrator who is looking to join an established and growing business.

The Role

The successful candidate will work closely with our service team, engineers, customers, suppliers and management to ensure the smooth running of our service and maintenance operations.

Key responsibilities will include:

Managing incoming service and maintenance requests from customers.
Scheduling and coordinating engineers for reactive, planned and maintenance works.
Managing engineers' diaries and ensuring jobs are scheduled efficiently.
Liaising with customers to arrange appointments and provide updates on works.
Responding to customer enquiries by phone and email.
Creating and updating job sheets, work orders and service records.
Monitoring jobs from initial request through to completion.
Following up outstanding jobs and ensuring works are completed within agreed timescales.
Coordinating return visits where additional works or parts are required.
Liaising with engineers regarding job requirements, access arrangements, parts and site information.
Liaising with customers regarding access, appointments and site requirements.
Ensuring engineers have the correct information before attending site.
Processing engineers' reports and ensuring paperwork is completed accurately.
Assisting with quotations and follow-up of additional works where required.
Liaising with suppliers regarding parts, availability and deliveries.
Maintaining accurate records of customer and job information.
Assisting with invoicing and ensuring completed works are ready for billing.
Monitoring outstanding quotations and service requests.
Dealing with urgent and reactive call-outs in a calm and organised manner.
Prioritising multiple jobs and responding to changing requirements throughout the day.
Supporting the wider operations team with general administration and coordination.
Maintaining a high standard of customer service at all times.

Experience & Skills Required

The successful candidate will ideally have a minimum of 2–3 years' experience in a similar service administration or coordination role.

Experience within a Facilities Management, maintenance, engineering, building services or similar environment is essential.

We would particularly welcome applications from experienced:

FM Administrators
Facilities Coordinators
Service Administrators
Service Coordinators
Maintenance Administrators
Maintenance Coordinators
Helpdesk Coordinators
Engineering Administrators
Facilities Management Coordinators
Service Desk Administrators

Experience coordinating mobile engineers, technicians or maintenance teams would be highly advantageous.

The Ideal Candidate Will Have

Previous experience within Facilities Management, maintenance, engineering services or a similar industry.
Experience coordinating engineers or technicians.
Strong organisational and time-management skills.
Excellent telephone and email communication skills.
Strong customer service skills.
The ability to manage multiple jobs and priorities simultaneously.
Experience working in a busy and fast-paced service environment.
Excellent attention to detail.
Good computer skills and confidence using Microsoft Office.
Experience using job management, CRM or scheduling systems would be advantageous.
The ability to remain calm and organised when dealing with urgent or reactive requests.
A proactive approach and the ability to use initiative.
Good problem-solving skills.
The ability to work independently and as part of a team.
A professional, reliable and positive approach.
Good written and verbal English.

Benefits:

Company events
On-site parking

Work Location: In person

Benefits:

Company pension
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

service administrator / service coordinator jobs in ongar county dublin

Service Administrator / Service Coordinator

Patient Transport Administrator

Donor Care and Telemarketing Administrator - Temporary

Human Resources Manager

Project Manager

Senior Project Manager REF: 2631b

Other jobs to consider

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