Find Operations leader life and pensions Jobs in Dublin County Dublin

Operations Leader Life and Pensions
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Annual leave
Customer Operations Manager
Blackhawk Network —Santry, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- AI
- Leadership
- Annual leave
- Employee assistance program
Group Financial Controller
FOODHUB —Dublin, County Dublin
- From €120,000 a year
- Full-time
- Accounting
- Annual leave
Quick apply
Human Resources Generalist- 4.5 days per week
Davenham Switchgear Limited —DUBLIN 22, County Dublin
- €50,000–€55,000 a year
- Full-time
- Human resources
- In-person
- Manufacturing
- Employee assistance program
Quick apply
Deputy Manager - Zara Home Dublin
INDITEX —Dublin, County Dublin
- Full-time
- In-person
- Leadership
- Communication skills
- Employee discount
Quick apply
Head of Global Payments
Flutter Entertainment —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Microsoft Office
- Gym membership
General Manager - Zara Home Dublin
INDITEX —Dublin, County Dublin
- Full-time
- In-person
- Leadership
- Communication skills
- Employee discount
Quick apply
Financial Controller, Irish Resident
Cerberus Capital Management —Dublin, County Dublin
- €100,000–€130,000 a year
- Full-time
- Microsoft Excel
- Management
- Analysis skills
Executive Director, Worldwide Operations Office - Pharmacovigilance
Regeneron —Dublin, County Dublin
- €172,500–€288,300 a year
- Master's degree
- Bachelor's degree
- AI
- Annual leave
Management Accountant
NFP Corp —Blackrock, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Analysis skills
- Annual leave
2d
M&A Integration & Separation Manager
Deloitte —Dublin, County Dublin
- €73,600 a year
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Head Chef Monday - Friday
CH&CO —Dublin, County Dublin
- €55,000 a year
- Full-time
- Employee assistance program
13d
Contact Centre Coordinator
Europcar —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance program
Associate Director - External Manufacturing Finance
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Analysis skills
- Budgeting
- Annual leave
Business Development Manager
DSV —Dublin, County Dublin
- Full-time
- Management
- Sales
- Business development
- Annual leave
Assistant Manager - Zara Home Dublin
INDITEX —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
Quick apply
Senior FP&A Analyst
Ding —Dublin, County Dublin
- Up to €90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
Executive Director, Global Patient Safety Sciences Delivery
Regeneron —Dublin, County Dublin
- €172,500–€288,300 a year
- Doctoral degree
- Master's degree
- Business
- Annual leave
Project Director - ESB Operations
Actavo —Dublin, County Dublin
- €110,000–€130,000 a year
- Leadership
- Employee assistance program
- Referral programme
Customer Service Duty Manager
Dublin Express —Dublin, County Dublin
- Up to €42,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
9d

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Operations Leader Life and Pensions

WTW -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

Annual leave

Qualifications

CPC Card

Full job description

Description

WTW Ireland is hiring for an Operations Leader - a pivotal leadership role at the heart of Life and Pensions Financial Advice Delivery. This role combines operational excellence, regulatory oversight, and people leadership to drive outstanding client outcomes in a highly regulated environment.

You will lead the delivery, governance, and operational performance of financial advice services, ensure quality, consistency, and scalability, while maintaining robust risk and compliance frameworks. Operating with a high degree of autonomy, you will hold end-to-end accountability for client delivery, operational governance, and team performance.

Blending strategic oversight with hands-on leadership, you will build and develop a high-performing team, fostering a culture of accountability, continuous improvement, and client focus. As a key interface between advisory, operations, risk, and senior leadership, you will influence decision-making and ensure alignment between commercial objectives and regulatory expectations.

This role offers significant scope and visibility, playing a critical part in shaping the future of financial advice operations across Life and Pensions. This is a hybrid role requiring one day per week in our Dublin office to collaborate closely with colleagues and key stakeholders.

The Role

Operational & Project Leadership

Act as an escalation point for operational and delivery issues.
Build and maintain ongoing relationships with Insurers to ensure best in class service delivery
Act as business owner for various applications, tools and websites
Represent Life and Pensions Financial Advice on various committees and projects in Ireland and potentially in a European setting
Provide ongoing management information reporting on KPI’s as identified by the Willis Towers Watson Life and Pensions Board
Provide senior oversight of complex member advice projects.
Chair and lead delivery, project review, and support forums.

Governance, Risk & Regulatory Oversight

Ensure adherence to regulatory, governance, and risk management requirements.
Lead Operational Resilience planning and tracking activities.
Oversee complaints governance and control frameworks.
Hold supplier and third-party risk responsibilities, including Business Supplier Owner duties where applicable.
Work closely with Compliance Team to translate regulatory developments (GDPR, CPC, AI regulation) into operational controls.

People Leadership & Management

Act as Hiring Manager for operational and advisory support roles.
Provide leadership, guidance, and oversight to team members.
Develop and maintain job descriptions, skills matrices, and role profiles.
Contribute to succession planning and talent development.
Complete quarterly User Access Recertification and maintain access controls.

Process Design & Continuous Improvement

Oversee design and maintenance of procedure manuals and operational checklists.
Support external and internal audits and excellence programmes.
Drive continuous improvement across operational processes.
Ensure documentation standards meet regulatory and internal requirements.

Stakeholder Management

Engage with senior internal stakeholders across advisors, operations, and governance.
Represent the business at governance forums and industry events.
Provide senior level input into planning and decision-making forums.

Qualifications

What you'll bring

Significant experience in the operational management of a financial advisory or regulated financial services business.
Qualified Financial Adviser (QFA) or equivalent professional qualification
Proven ability to operate at a senior level, combining operational leadership with people management and team development.
Strong track record of owning delivery and governance outcomes within complex, regulated environments.
Deep understanding of regulatory frameworks, risk management, and governance, with the ability to embed effective and scalable controls.
Experience influencing and advising senior leadership on operational, regulatory, and risk matters.
Strong stakeholder management skills, with the ability to collaborate and influence across advisory, operations, and risk functions.
Commercially aware, with the ability to balance client outcomes, operational performance, and regulatory requirements.

What we offer
At WTW Ireland, your wellbeing comes first. Depending on your role, you'll receive 25 days of annual leave with the option to add 5 extra days—giving you plenty of time to rest and recharge. You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support and a dedicated volunteer day. Customise additional flexible benefits with extras like our share scheme, cycle-to-work programme, and enhanced optical cover. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]

Apply Now

Refine Your Search

operations leader life and pensions jobs in dublin county dublin

Operations Leader Life and Pensions

Customer Operations Manager

Group Financial Controller

Human Resources Generalist- 4.5 days per week

Deputy Manager - Zara Home Dublin

Head of Global Payments

General Manager - Zara Home Dublin

Financial Controller, Irish Resident

Executive Director, Worldwide Operations Office - Pharmacovigilance

Management Accountant

M&A Integration & Separation Manager

Head Chef Monday - Friday

Contact Centre Coordinator

Associate Director - External Manufacturing Finance

Business Development Manager

Assistant Manager - Zara Home Dublin

Senior FP&A Analyst

Executive Director, Global Patient Safety Sciences Delivery

Project Director - ESB Operations

Customer Service Duty Manager

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