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Night Porter

Mount Juliet Estate -
Thomastown, County Kilkenny

Quick apply

Job details

Permanent | Full-time
3 hours ago

Benefits

Employee assistance program

Qualifications

Customer service

Full job description

Mount Juliet Estate, a Marriott Autograph Collection, is a 5* Resort, set in 500 acres of rich and historic Irish countryside. Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication of Hunter's Yard, our two residences draw on centuries of local Irish heritage to weave a rich tapestry of vibrant stories. We are proudly certified as a Failte Ireland Outstanding Employer, and we warmly welcome you to add your own experience to Mount Juliet Estate's ever evolving story.

We have a fantastic vacany for a Night Porter who is passionate about good service to join our team!

MAIN RESPONSIBILITIES

Ensure excellent communication with all departments.
To maintain a high standard of service.
Handle, follow up and communicate any comments or complaints.
Provide exceptional customer service to guests by answering questions, addressing concerns, and fulfilling requests in a timely and professional manner.
Ensure that all tasks are completed on each shift that a full and thorough handover takes place at the end of the shift.
Report any maintainence or security issues to appropriate personnel.
Attend all fire, health and safety and first aid training
Be passionate about hospitality, and thrive on working as part of a team
Set up and Break down of Function Rooms.
Be committed to their own personal development.
To Assist Management with any reasonable request.
Be comfortable working on their own and as part of a team

Minimum Requirements:

Previous similar experience is an advantage.
Ability to use own initiative
Friendly outgoing personality and excellent customer service skills
Flexible regarding working hours
Full Clean Driving Licence

Benefits Include:

Competitive Pay
Employee Assistance Program
International Hotel discounts
Staff Meal
Uniform
Training & Continuous Professional Development
Complimentary Health Club Access

This is an excellent opportunity for an experienced individual to progress their career within a 5* Luxury Estate with a supportive and ambitious employer. We look forward to hearing from you!

Quick apply

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