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Receptionist

Hodson Bay Hotel -
Athlone, County Westmeath

Quick apply

Job details

Full-time
11 days ago

Benefits

Free parking

Qualifications

Sales
Customer service
English

Full job description

An exciting opportunity now exists for a Full Time or Part Time Receptionist to join our friendly Front Office team here at the Hodson Bay Hotel.

The Hodson Bay Hotel is part of the Hodson Bay Group. With over 900 employees from over 50 countries worldwide, Hodson Bay Group is committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.

The Hodson Bay Hotel is part of the Hodson Bay Group, and we are delighted to be part of the Failte Ireland Employer Excellence Programme.

Role responsibilities include:

You will be responsible for welcoming guests and acting as their first point of contact throughout their stay.
To proactively anticipate the guests' needs in order to enhance quality service and guest satisfaction.
Assisting the Front Office Team with the day to day running of the desk from check in to check out.
Assisting the Front Office Team with the development of the Reception area, ensuring good organisation, effective and efficient systems.
To provide the highest level of Customer Service to the Guests at all times and to maximise all opportunities and bookings by way of excellent people skills, product knowledge and closing sales ability.
To offer the highest level of guest service in the Hotel, ensuring the highest standards are achieved at all times.

Requirements:

A minimum of 1 year experience in a similar capacity in a busy hotel with a strong background in Front Office systems is preferred.
Working knowledge of Front Office Systems, Opera is preferred.
Excellent level of spoken & written English
Proven experience of working as part of a team
Excellent customer service and interpersonal skills

Why work with us?

Achieved 'Excellent Employer' (Gold) Award as part of the Failte Ireland Employer Excellence Programme
Complimentary use of Hodson Bay Hotel's Gym & Swimming Pool
Career Development Opportunities
Meals provided while on Duty
Free Parking
Hotel Discounts across the Hodson Bay Group
Motivational Benefits - Employee of the Month etc
Health & Wellness Programme
Active Sports & Social Club
Subsidized staff taxi service - Athlone Town

We are an Equal Opportunity Employer and welcome applications from all qualified candidates and are committed to providing an inclusive and diverse workplace for everyone.

As a member of the Hodson Bay Group, the Hodson Bay Hotel thrives in providing many development opportunities for motivated driven & efficient employee's across all our departments. As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment. We encourage this through mutual respect & trust amongst colleagues.

Quick apply

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