Find Onsite support engineer Jobs in Dublin West, D

Lead ServiceNow Engineer and Architect New
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Azure
- DevOps
- AWS
5d
Lead Cyber Security Engineer
Mater Private Network —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Analysis skills
Quick apply
2h
Project Engineer
West Pharmaceutical Services —Dublin, County Dublin
- €51,040–€64,960 a year
- Overtime
- Engineering
- Microsoft Office
- Project management
Mechanical/HVAC Designer - BIM
Jacobs —Dublin, County Dublin
- Full-time
- HVAC
- Construction experience
- Communication skills
Clerk of Works (Dublin)
Jacobs —Dublin, County Dublin
- Full-time
- Supervising experience
- Bachelor's degree
- Civil Engineering
5d
AI Engineer
Marsh —Dublin, County Dublin
- Full-time
- Azure
- Master's degree
- AWS
Air Handling Product Engineer
Q-Nis —Park West, County Dublin
- Full-time
- Engineering
- Project management
- HVAC
Quick apply
7d
Quality Lead Geith
Geith International (IE) —Swords, County Dublin
- Construction experience
- Manufacturing
- Leadership
- Life insurance
SRE Lead
Fiserv —Dublin, County Dublin
- Full-time
- Java
- SQL
- AWS
23h
Principal Engineer – Galway, Ireland (Hybrid )
Hadfield Green —DUBLIN 2, County Dublin
- Full-time
- C++
- AI
Senior Software Engineer, Cash Forecasting
Ripple —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- AWS
Quick apply
14d
Manager, Architecture & Components
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Azure
- Computer Science
8d
Product Manager
Siena AI —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
- AI
Senior Manager, Architecture & Components
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Azure
- Computer Science
11d
Sr. Software Eng, Data Platforms
eBay Inc. —Dublin, County Dublin
- Full-time
- System design
- Java
- AI
Senior Electrical Commissioning Engineer
Winthrop Technologies —Dublin, County Dublin
- System design
- No degree
- HVAC
Quick apply
Senior Planner
Winthrop Technologies —Dublin, County Dublin
- Full-time
- Engineering
- Bachelor's degree
- Leadership
Quick apply
Field Service Engineer
ASM —Lucan, County Dublin
- Customer service
- English
- Microsoft Office
Quick apply
Staff Engineer-FBG-Trading
Fanatics Betting & Gaming —Dublin, County Dublin
- Full-time
- Remote
- Azure
- Software development
- Communication skills
Quick apply
Software Engineer (Generative AI and Innovation)
Marsh —Dublin, County Dublin
- Full-time
- AWS
- JavaScript
- AI
3d

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Lead ServiceNow Engineer and Architect New

Kohlberg Kravis Roberts & Co.
Dublin, County Dublin

Apply Now

Job details

5 days ago

Qualifications

Jira
Data modelling
Azure
DevOps
Google Cloud Platform
AWS
JavaScript
REST
Scripting
ServiceNow
Agile
Communication skills
PowerShell

Full job description

COMPANY OVERVIEW

KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsored funds and insurance subsidiaries.

Role Summary

We are seeking a Staff Engineer to oversee the design, implementation, and management of our Atlassian Jira and ServiceNow (SNOW) platforms, with a strong focus on system integration and CMDB governance. This role will be pivotal in building seamless workflows across technology and operations teams, improving service management, change control, and cross-platform automation.

Key Responsibilities

Serve as the technical owner for Atlassian Jira, Jira Service Management, and ServiceNow platforms.
Design and implement roadmap for robust integrations between SNOW, Jira, and CMDB using APIs, webhooks, and integration tools (e.g., Mulesoft, Workato, native).
Ensure data consistency and integrity across platforms—especially for incidents, changes, and asset inventory (CMDB).
Partner with teams across Engineering, IT Ops, Compliance, and Enterprise Systems to build and optimize workflows.
Define best practices for workflow automation, issue templates, permissions, escalation paths, and custom fields in Jira and SNOW.
Lead platform upgrades, configuration audits, patching, and performance tuning.
Manage vendor relationships for tool licensing, support escalations, and roadmap alignment.
Maintain platform security, audit trails, and user access controls in coordination with InfoSec.

Qualifications

10+ years of experience in enterprise systems engineering, with hands-on ownership of Jira and ServiceNow platforms.
Proven experience designing integrations between Jira-SNOW and SNOW-CMDB.
Strong understanding of ITIL, service management, incident/change/problem workflows.
Deep technical skills with scripting (JavaScript, PowerShell), REST APIs, and integration platforms.
Experience working with Agile/DevOps teams and enterprise tooling ecosystems.
Knowledge of configuration management, asset discovery, and infrastructure mapping is a plus.
Strong communication and stakeholder engagement skills.

Good to Have

Experience with CMDB data modeling and lifecycle management.
Atlassian or ServiceNow certifications (ACP, CSA, CIS, etc.).
Exposure to environments like AWS, Azure, or GCP with infrastructure integration to CMDB.

#LI-ONSITE

KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.

KKR will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [email protected]. Emails sent for unrelated issues, such as following up on an application, will not receive a response.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.kkr.com/careers because of your disability. You can request reasonable accommodations by sending an email to [email protected]. Only emails left for this purpose will be returned.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. This notice applies only to applicants and employees who work or will work in Massachusetts, in accordance with applicable state law.

Apply Now

Refine Your Search

onsite support engineer jobs in dublin west, d

Lead ServiceNow Engineer and Architect New

Lead Cyber Security Engineer

Project Engineer

Mechanical/HVAC Designer - BIM

Clerk of Works (Dublin)

AI Engineer

Air Handling Product Engineer

Quality Lead Geith

SRE Lead

Principal Engineer – Galway, Ireland (Hybrid )

Senior Software Engineer, Cash Forecasting

Manager, Architecture & Components

Product Manager

Senior Manager, Architecture & Components

Sr. Software Eng, Data Platforms

Senior Electrical Commissioning Engineer

Senior Planner

Field Service Engineer

Staff Engineer-FBG-Trading

Software Engineer (Generative AI and Innovation)

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