Find News Jobs in Dublin, D

Customer Experience Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
Trust & Risk Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Social media management
- Customer service
- English
- Work from home
Ireland Reporter
PA Media —Dublin, County Dublin
- Weekend availability
- Work from home
- Employee assistance program
Quick apply
2d
Audience Development Editor
Mediahuis —Dublin, County Dublin
- Part-time
- Social media management
- Communication skills
- Analytics
11d
Customer Experience Agent (French Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- English
- Bachelor's degree
- Work from home
Executive Assistant to the CEO (Remote)
Percona —Dublin, County Dublin
- Full-time
- Remote
- English
- Administrative experience
- Organisational skills
- Annual leave
Community & Events Coordinator (Remote)
Percona —Dublin, County Dublin
- Full-time
- Remote
- Social media management
- JavaScript
- Communication skills
- Annual leave
Scheduler/ Planner
Virgin Media Television —Ballymount, County Dublin
- €40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Employee assistance program
Quick apply
Electronic Communications Surveillance Analyst
Bloomberg —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Booking Specialist
Ayvens —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Fuel card
Trust and Safety Team Lead, International
Whatnot —Dublin, County Dublin
- €63,000–€70,000 a year
- Full-time
- Microsoft Excel
- English
- SQL
- Work from home
Office Operations Co ordinator
OC Law O'Cochlain & Company Solicitors —DUBLIN 24, County Dublin
- €37,500–€42,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
6d
Quote to Cash Specialist
SUSE Software Solutions Germany GmbH —Dublin, County Dublin
- €41,000–€58,000 a year
- Full-time
- Management
- Sales
- Salesforce
Assistant Publishing Editor
Mediahuis —Dublin, County Dublin
- Full-time
9d
Senior Specialist, Credit Services Administration
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Bachelor's degree
- Accounting
Marketing & Communication Executive - Dublin
Entegro —Dublin, County Dublin
- Spanish
- Sales
- Marketing
- Annual leave
- Employee assistance program
Trust & Risk Agent (French Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- Social media management
- Customer service
- English
- Work from home
Client Strategist, Apple Ads
Apple —Dublin, County Dublin
- Sales
- English
- Analysis skills
Programmatic Specialist
RTÉ —Dublin, County Dublin
- €43,575–€58,727 a year
- Part-time
- Microsoft Excel
- Sales
- Customer service
10d
Business & Test Analyst
Ayvens —Dublin, County Dublin
- Part-time
- Azure
- DevOps
- English

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Customer Experience Agent

Whatnot -
Dublin, County Dublin

Apply Now

Job details

Full-time
€35,000–€42,500 a year

Benefits

Work from home

Qualifications

French
Order management system
Process improvement
English
E-commerce
Bachelor's degree
Zendesk
German
Dutch

Full job description

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem solving. As part of this team you will be tasked with doing anything possible to make sure our customers get the product they ordered as fast as possible. And if something went wrong, you are ensuring that we are doing everything possible to make it right.

Interact with buyers and sellers with a customer first attitude ensuring a positive experience
Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality, and in a timely manner
Become an expert in the Whatnot product, processes and systems to drive positive outcomes for our users
Work with other departments to troubleshoot, research and resolve open questions
Seek out opportunities to eliminate repeat contacts and improve the overall customer experience

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Dublin hub.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background:

2+ years of support experience handling email and/or chat services.
Weekend availability required
Fluent in English
Secondary language preferred, in particular French, German, or Dutch
Understanding of Ecommerce and Marketplace operations
Experience with Customer facing systems like Zendesk, Kustomer, or Intercom.
Obsession with customers / being customer first / serving customers
Proactive problem-solver and process-improver
Knowledge of Collectibles is a plus
Bachelor's degree preferred
Previous start-up experience is a plus

Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Please find our Whatnot Candidate Privacy Notice here.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: €35K - €42.5K

Apply Now

Refine Your Search

news jobs in dublin, d

Customer Experience Agent

Trust & Risk Agent

Ireland Reporter

Audience Development Editor

Customer Experience Agent (French Speaking)

Executive Assistant to the CEO (Remote)

Community & Events Coordinator (Remote)

Scheduler/ Planner

Electronic Communications Surveillance Analyst

Booking Specialist

Trust and Safety Team Lead, International

Office Operations Co ordinator

Quote to Cash Specialist

Assistant Publishing Editor

Senior Specialist, Credit Services Administration

Marketing & Communication Executive - Dublin

Trust & Risk Agent (French Speaking)

Client Strategist, Apple Ads

Programmatic Specialist

Business & Test Analyst

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