The Central Bank of Ireland serves the public interest by safeguarding monetary and financial stability and by working to ensure that the financial system operates in the best interests of consumers and the wider economy.
We currently have a vacancy for a People Operations Administrator on a contract of indefinite duration in the Human Resources Division.
This role is aligned with the Bank Officer (BO) grade, and the BO salary scale applies. New entrants will commence on Point 1 of the relevant salary scale; in this case the starting salary will be €35,046. Please click here for further information on our salary scales.
The purpose of the role is to be responsible for providing professional advice and timely responses to queries within agreed Service Level Agreements which arise within the People Operations function to contribute to providing a positive customer experience. Also to process HR transactional / operational requirements in line with all policy and legislative requirements to provide a consistent service and to mitigate risk and protect the Bank.
Responsibilities:-
Provide timely, accurate and complete responses to operational queries within agreed Service Level Agreements which arise within the HR Support function in order to provide a positive customer experience
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Process transactional / HR operational requirements in line with policy and legislative requirements in order to provide a consistent service and to mitigate risk and protect the bank.
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Ensure accuracy and proficiency in all tasks and identify and drive the implementation of continuous improvement initiatives so as to maximize efficiencies, customer experience and automation
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Manage HR system issues to resolution with external 3rd party provider to ensure service delivery targets are met and enhanced.
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Keep abreast of legislation and policy changes as they occur and proactively identify changes to policies and procedures to ensure the Bank remains in line with best practice and legislative requirements
Requirements:-
A HR or business diploma or related discipline. CIPD qualified is desirable
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2 years+ HR Administration/ other relevant administration experience, including experience of working in a shared services or self-service environment for HR operational processes
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Good understanding of current Irish Employment legislation and ability to proactively apply and advise on HR policy and processes
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Experience and knowledge of HR Systems and Reporting - practical knowledge and experience of CORE HR would be a distinct advantage
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Proficiency with Microsoft Office with strong advanced MS Excel skills. Technically savvy and able to interrogate data and processes for ways to improve efficiency
We know it's our people who make the Central Bank special and we are focused on creating a diverse, inclusive, fulfilling and progressive work environment. We encourage applications from candidates with different backgrounds, experiences and perspectives as it strengthens us, as individuals and as an organisation. We are committed to positively supporting candidates with disabilities. If we can make any reasonable accommodations for you in the recruitment process in order to give you the opportunity to perform to your best, please email our Disability Inclusion Partner. Any information that you provide will be used only for the purposes of providing relevant support and will have no bearing on how your application will be viewed.
We operate a hybrid working model to balance the flexibility working from home provides with the value our office environments bring to support collaboration and connection with colleagues. Our approach to hybrid working enables colleagues to work from home up to 50% of working days, building on an existing broad range of flexible working policies and practices already in place to support our people achieve the right balance.
Our policies also provide insight into our organisational culture, work environment and working arrangements. Here are some of the key policies (subject to ongoing review and amendment).
Application Details:
Closing Date: 04 August 2026
To apply, please complete the application form attached (via the “apply” link).
Before starting your application you will be asked to create a profile with us, this will allow you to track and review your application throughout the process. Click "register" to create a profile and complete the application process.
Once your application has been successfully submitted you will receive an automatic email from us acknowledging receipt. If you do not receive this auto-acknowledgement, please contact
[email protected].
Cuirfear fáilte roimh iarratais i nGaeilge
The Central Bank of Ireland is an equal opportunities employer.
Freastalaíonn Banc Ceannais na hÉireann ar leas an phobail trí chobhsaíocht airgeadaíochta agus airgeadais a choimirciú agus trína áirithiú go bhfuil an córas airgeadais ag feidhmiú ar mhaithe le leas na dtomhaltóirí agus an gheilleagair níos leithne.
Tá folúntas againn faoi láthair do Riarthóir Oibríochtaí Acmhainní Daonna
ar chonradh tréimhse éiginnte sa Rannán Acmhainní Daonna.
Tá an ról seo ailínithe le grád Oifigigh Bainc (BO) agus beidh scála tuarastail BO i gceist dá réir sin. Beidh iontrálaithe nua ag tosú ar Phointe 1 den scála tuarastail ábhartha, sa chás seo is ionann an tuarastal tosaigh agus €35,046. Cliceáil
anseo chun tuilleadh eolais a fháil maidir lenár scálaí tuarastail.
Is é cuspóir an róil a bheith freagrach as comhairle ghairmiúil agus freagraí tráthúla a thabhairt laistigh de Chomhaontuithe Seirbhíse a thagann chun cinn san fheidhm um Oibríochtaí Acmhainní Daonna chun rannchuidiú le heispéireas dearfach custaiméara a chur ar fáil. Ceanglais idirbheartaíochta / oibríochtúla AD a phróiseáil i gcomhréir leis na ceanglais beartais agus reachtacha go léir chun seirbhís chomhsheasmhach a chur ar fáil agus chun riosca don Bhanc a mhaolú agus an Banc a chosaint.
Freagrachtaí:-
Freagraí tráthúla, beachta, iomlána a thabhairt ar cheisteanna oibríochtúla laistigh de Chomhaontuithe Seirbhíse a thagann chun cinn san fheidhm um Oibríochtaí Acmhainní Daonna chun rannchuidiú le heispéireas dearfach custaiméara a chur ar fáil
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Ceanglais idirbheartaíochta / oibríochtúla AD a phróiseáil i gcomhréir le ceanglais beartais agus reachtacha chun seirbhís chomhsheasmhach a chur ar fáil agus chun riosca a mhaolú agus an Banc a chosaint
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Cruinneas agus inniúlacht a chinntiú i ngach cúram agus cur chun feidhme tionscnamh um fheabhsú leanúnach a aithint agus a spreagadh chun go ndéanfar éifeachtúlachtaí, eispéireas custaiméara agus uathoibriú a uasmhéadú
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Saincheisteanna i gcóras AD a bhainistiú le soláthraí tríú páirtí seachtrach go dtí go réiteofar iad chun a áirithiú go gcomhlíonfar agus go bhfeabhsófar spriocanna seachadta seirbhísí
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Coinneáil suas le hathruithe reachtaíochta agus beartais de réir mar a tharlaíonn siad agus athruithe ar bheartais agus ar nósanna imeachta a aithint go réamhghníomhach chun a áirithiú go mbeidh an Banc ag teacht leis an dea-chleachtas agus le ceanglais reachtacha.
Riachtanais:-
Dioplóma in AD nó sa ghnó nó i ndisciplín gaolmhar. Tá sé inmhianaithe go mbeidh iarrthóirí cáilithe ag CIPD
- Taithí 2 bhliain+ i Riarachán AD/taithí riaracháin ábhartha eile, lena n-áirítear taithí i dtimpeallacht seirbhísí comhroinnte nó féinseirbhíse i leith phróisis oibríochtúla AD
- Tuiscint mhaith ar reachtaíocht fostaíochta na hÉireann agus cumas chun próisis agus beartas AD a chur chun feidhme agus comhairle a thabhairt ina leith ar mhodh réamhghníomhach
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Taithí agus eolas ar Chórais agus ar Thuairisciú AD - bheadh eolas praiticiúil agus taithí phraiticiúil ar CORE HR ina buntáiste mór
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Oilteacht ar Microsoft Office agus ardscileanna láidre in MS Excel. Eolas ar an teicneolaíocht agus a bheith abálta sonraí agus próisis a imscrúdú chun teacht ar bhealaí lena bhféadfar éifeachtúlacht a fheabhsú.
Tuigimid go maith gurb iad ár mbaill foirne bua an Bhainc Ceannais agus táimid tiomanta d’áit oibre ilchineálach, ionchuimsitheach agus forásach a chruthú. Fáiltímid roimh iarratais ó dhaoine ó chúlraí éagsúla, agus ó dhaoine a bhfuil taithí éagsúil agus dearcthaí éagsúla acu, toisc go neartóidh sé sinn mar dhaoine agus mar eagraíocht. Táimid tiomanta do thacaíocht dhearfach a thabhairt d’iarrthóirí atá faoi mhíchumas. Más féidir linn aon socruithe réasúnacha a dhéanamh duit chun go mbeidh an deis agat do dhícheall a dhéanamh sa phróiseas earcaíochta, déan teagmháil lenár gComhpháirtí um Ionchuimsiú Daoine faoi Mhíchumas. Ní bhainfear úsáid as aon fhaisnéis a chuirfidh tú ar fáil ach amháin chun tacaíocht chuí a chur ar fáil duit agus ní bheidh aon tionchar aici ar an gcaoi ina mbreathnófar ar d’iarratas.
Tá samhail um obair chumaisc i bhfeidhm againn chun cothromaíocht a bhaint amach idir solúbthacht na cianoibre agus an fiúntas a bhaineann leis an timpeallacht oifige d’fhonn tacú leis an gcomhoibriú agus leis an gceangal idir chomhghleacaithe. Lenár gcur chuige maidir le hobair chumaisc, cumasaítear do chomhghleacaithe bheith ag obair ón mbaile suas le 50% de na laethanta oibre, socrú a chuireann leis an raon leathan reatha de bheartais agus de chleachtais sholúbtha oibre atá i bhfeidhm againn cheana féin chun tacú lenár bhfoireann an chothromaíocht cheart a bhaint amach.
Tugtar léargas ar ár gcultúr eagraíochtúil, ar ár dtimpeallacht oibre agus ar ár socruithe oibre freisin inár gcuid beartas. Is iad seo roinnt de na príomhbheartais (faoi réir athbhreithniú agus leasú leanúnach).
Sonraí iarratais:
Dáta Deiridh: 4 Lúnasa 2026
Chun iarratas a dhéanamh, líon isteach an fhoirm iarratais atá i gceangal leis seo (tríd an nasc).
Sula gcuireann tú tús le d’iarratas, iarrfar ort próifíl a chruthú sa chaoi go mbeidh tú in ann d’iarratas a rianú agus a athbhreithniú le linn an phróisis. Cliceáil ar “clárú” chun próifíl a chruthú agus an próiseas iarratais a chur i gcrích.
A luaithe a bheidh d'iarratas curtha isteach agat, gheobhaidh tú ríomhphost uathoibríoch uainn ina gcuirfear in iúl duit go bhfuarthas an t-iarratas. Mura bhfaighidh tú an uath-admháil seo, déan teagmháil le
[email protected]
Cuirfear fáilte roimh iarratais i nGaeilge
Is fostóir comhdheiseanna é Banc Ceannais na hÉireann. 