Find Manager service architect Jobs in County Dublin

Customer Success Manager (VCF)
Ergo —Dublin, County Dublin
- English
- Analysis skills
- Communication skills
9d
Business Development Manager
Marking Services, Inc. —Dublin, County Dublin
- From €60,000 a year
- Full-time
- Sales
- Marketing
- Microsoft Office
Quick apply
6h
Senior HRIS Manager
Aptiv plc —Dublin, County Dublin
- Microsoft Excel
- Bachelor's degree
- Human resources
5h
Solutions Architect - Dublin 1
Ergo —Dublin, County Dublin
- Azure
- English
- In-person
Senior and Project Landscape Architect Opportunities Nationwide with our Dublin and Cork Offices
Cunnane Stratton Reynolds —Dublin, County Dublin
- AutoCAD
- Construction experience
Real Estate Development Mgr Data Center Supply Solutions (EMEA)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- English
- AWS
- Analysis skills
German Speaking Principal Project Manager / Associate Project Manager, TRANSPORT PROJECT MANAGEMENT TEAM
Ramboll —Swords, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Project management
- IT
Quick apply
4d
AI Engineer
CR2 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- SQL
Quick apply
7d
Senior Developer, Agentic AI Engineering
Workday —Dublin, County Dublin
- €86,400–€129,600 a year
- Full-time
- Computer Science
- Java
- Master's degree
QA Automation Engineer
PlayStation Global —Dublin, County Dublin
- Computer Science
- Java
- Master's degree
Quick apply
Dynamics 365 Business Central Lead Consultant
BearingPoint Ireland —Dublin, County Dublin
- Hybrid work
- Sales
- Master's degree
- Analysis skills
7d
Senior Software Engineer / Web Developer (AEM)
PlayStation Global —Dublin, County Dublin
- Computer Science
- Java
- Master's degree
AWS Engineer
ResMed —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- AWS
- Referral programme
2d
Senior Consultant - Networking & Security
Triangle Computer Services —Dublin, County Dublin
- Scripting
- Linux
- In-person
Senior CSA Design Engineer
Mercury Engineering —Blanchardstown, County Dublin
- Construction experience
Electrical Engineer
Mercury Engineering —Dublin, County Dublin
- Construction experience
Senior QA Automation Engineer, Charles River Development
State Street —DUBLIN 2, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Dublin, County Dublin
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply
Java Technical Lead
Elwood Roberts —Dublin, County Dublin
- €80,000–€90,000 a month
- Full-time
- Java
- AWS
- Leadership
Quick apply
Software Engineer III
Guidewire Software —Dublin, County Dublin
- Full-time
- Azure
- System design
- Java

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Customer Success Manager (VCF)

Ergo
Dublin, County Dublin

Apply Now

Job details

Permanent
9 days ago

Qualifications

English
Analysis skills
VMWare
Account management
Communication skills
vSphere

Full job description

Ergo are seeking a Customer Success Manager (CSM) with a background in VMware technology. In this exciting role you will be responsible for driving the adoption, retention, and growth of VMware Cloud Foundation (VCF) and associated solutions across Ergo / Presidio's customer base in Ireland and the United Kingdom. This role will focus on helping customers successfully transition to, stabilize, and maximize the value of their VCF-based private and hybrid cloud environments.

This is a hybrid role with occasional office visits to Dublin office and client sites.

What will you do?

Drive adoption and utilization of VMware Cloud Foundation across assigned customer accounts, ensuring customers fully leverage their VCF licensing investments.

Monitor customer health, usage trends, and engagement levels to proactively identify opportunities and risks.

Identify and promote opportunities to expand customer value through the adoption of additional VCF solutions and add-ons, including:

Guide customers through post-sales onboarding, subscription renewals, licensing transitions, and migration from legacy VMware environments.

Define, track, and communicate key performance indicators (KPIs) and success metrics that demonstrate business value.

Conduct regular Executive Strategic Reviews (ESRs) detailing consumption metrics and optimization paths.

Proactively identify deployment challenges, technical barriers, adoption gaps, and renewal risks.

Partner closely with Broadcom Technical Account Managers (TAMs), solution architects, support teams, product specialists, and Presidio sales teams to resolve issues and drive customer success.

What do you need?

Minimum 5 years of experience in Customer Success, Technical Account Management, Professional Services, or a related customer-facing role.

Strong understanding of data center virtualization, private cloud infrastructure, hybrid cloud architectures, and subscription-based software licensing models.

Working knowledge of the VMware ecosystem, including: VMware Cloud Foundation (VCF) / vSphere / vSAN / NSX / Aria Suite

Proven track record of dealing with C-level stakeholders and navigating complex enterprise IT governance & strong analytical, presentation, and problem-solving skills.

Excellent verbal and written communication skills in English.

Apply today for more information.

Apply Now

Refine Your Search

manager service architect jobs in county dublin

Customer Success Manager (VCF)

Business Development Manager

Senior HRIS Manager

Solutions Architect - Dublin 1

Senior and Project Landscape Architect Opportunities Nationwide with our Dublin and Cork Offices

Real Estate Development Mgr Data Center Supply Solutions (EMEA)

German Speaking Principal Project Manager / Associate Project Manager, TRANSPORT PROJECT MANAGEMENT TEAM

AI Engineer

Senior Developer, Agentic AI Engineering

QA Automation Engineer

Dynamics 365 Business Central Lead Consultant

Senior Software Engineer / Web Developer (AEM)

AWS Engineer

Senior Consultant - Networking & Security

Senior CSA Design Engineer

Electrical Engineer

Senior QA Automation Engineer, Charles River Development

Senior Account Executive - AI Software Sales & professional services

Java Technical Lead

Software Engineer III

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