Find Manager service architect Jobs in County Dublin

Customer Success Manager (VCF)
Ergo —Dublin, County Dublin
- English
- Analysis skills
- Communication skills
9d
Business Development Manager
Marking Services, Inc. —Dublin, County Dublin
- From €60,000 a year
- Full-time
- Sales
- Marketing
- Microsoft Office
Quick apply
7h
Solutions Architect - Dublin 1
Ergo —Dublin, County Dublin
- Azure
- English
- In-person
Senior Technical Product Manager
Marsh —Dublin, County Dublin
- Full-time
- Agile
- Budgeting
- Communication skills
2d
Senior Network Development Engineer, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- C++
- Bachelor's degree
Senior Solution Sales - Networking
Vodafone —Dublin, County Dublin
- Full-time
- Annual leave
Principal Mechanical Engineer – Building Services
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- HVAC
- Business
9d
Databricks Lead Engineer | Senior Manager | Data & AI | Advisory
PwC —Dublin, County Dublin
- Full-time
- Azure
- Research
- SQL
QA Automation Engineer
PlayStation Global —Dublin, County Dublin
- Computer Science
- Java
- Master's degree
Quick apply
AI Engineer
CR2 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- SQL
Quick apply
7d
Senior Developer, Agentic AI Engineering
Workday —Dublin, County Dublin
- €86,400–€129,600 a year
- Full-time
- Computer Science
- Java
- Master's degree
Senior Software Engineer / Web Developer (AEM)
PlayStation Global —Dublin, County Dublin
- Computer Science
- Java
- Master's degree
AWS Engineer
ResMed —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- AWS
- Referral programme
2d
Senior CSA Design Engineer
Mercury Engineering —Blanchardstown, County Dublin
- Construction experience
Dynamics 365 Business Central Lead Consultant
BearingPoint Ireland —Dublin, County Dublin
- Hybrid work
- Sales
- Master's degree
- Analysis skills
7d
Java Technical Lead
Elwood Roberts —Dublin, County Dublin
- €80,000–€90,000 a month
- Full-time
- Java
- AWS
- Leadership
Quick apply
German Speaking Principal Project Manager / Associate Project Manager, TRANSPORT PROJECT MANAGEMENT TEAM
Ramboll —Swords, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Project management
- IT
Quick apply
4d
Software Engineer III
Guidewire Software —Dublin, County Dublin
- Full-time
- Azure
- System design
- Java
Senior Consultant - Networking & Security
Triangle Computer Services —Dublin, County Dublin
- Scripting
- Linux
- In-person
Senior Software Engineer
Vectra —Dublin, County Dublin
- Azure
- Engineering
- AWS
- Life insurance
Quick apply

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Customer Success Manager (VCF)

Ergo
Dublin, County Dublin

Apply Now

Job details

Permanent
9 days ago

Qualifications

English
Analysis skills
VMWare
Account management
Communication skills
vSphere

Full job description

Ergo are seeking a Customer Success Manager (CSM) with a background in VMware technology. In this exciting role you will be responsible for driving the adoption, retention, and growth of VMware Cloud Foundation (VCF) and associated solutions across Ergo / Presidio's customer base in Ireland and the United Kingdom. This role will focus on helping customers successfully transition to, stabilize, and maximize the value of their VCF-based private and hybrid cloud environments.

This is a hybrid role with occasional office visits to Dublin office and client sites.

What will you do?

Drive adoption and utilization of VMware Cloud Foundation across assigned customer accounts, ensuring customers fully leverage their VCF licensing investments.

Monitor customer health, usage trends, and engagement levels to proactively identify opportunities and risks.

Identify and promote opportunities to expand customer value through the adoption of additional VCF solutions and add-ons, including:

Guide customers through post-sales onboarding, subscription renewals, licensing transitions, and migration from legacy VMware environments.

Define, track, and communicate key performance indicators (KPIs) and success metrics that demonstrate business value.

Conduct regular Executive Strategic Reviews (ESRs) detailing consumption metrics and optimization paths.

Proactively identify deployment challenges, technical barriers, adoption gaps, and renewal risks.

Partner closely with Broadcom Technical Account Managers (TAMs), solution architects, support teams, product specialists, and Presidio sales teams to resolve issues and drive customer success.

What do you need?

Minimum 5 years of experience in Customer Success, Technical Account Management, Professional Services, or a related customer-facing role.

Strong understanding of data center virtualization, private cloud infrastructure, hybrid cloud architectures, and subscription-based software licensing models.

Working knowledge of the VMware ecosystem, including: VMware Cloud Foundation (VCF) / vSphere / vSAN / NSX / Aria Suite

Proven track record of dealing with C-level stakeholders and navigating complex enterprise IT governance & strong analytical, presentation, and problem-solving skills.

Excellent verbal and written communication skills in English.

Apply today for more information.

Apply Now

Refine Your Search

manager service architect jobs in county dublin

Customer Success Manager (VCF)

Business Development Manager

Solutions Architect - Dublin 1

Senior Technical Product Manager

Senior Network Development Engineer, GCNA

Senior Solution Sales - Networking

Principal Mechanical Engineer – Building Services

Databricks Lead Engineer | Senior Manager | Data & AI | Advisory

QA Automation Engineer

AI Engineer

Senior Developer, Agentic AI Engineering

Senior Software Engineer / Web Developer (AEM)

AWS Engineer

Senior CSA Design Engineer

Dynamics 365 Business Central Lead Consultant

Java Technical Lead

German Speaking Principal Project Manager / Associate Project Manager, TRANSPORT PROJECT MANAGEMENT TEAM

Software Engineer III

Senior Consultant - Networking & Security

Senior Software Engineer

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