Find Hardware solutions Jobs in Damastown County Dublin

Service Desk Agent - Contractor
Atos —Dublin, County Dublin
- €29,000 a year
- Remote
- Customer service
- English
- Windows
7h
HV/MV Electrical Design Engineer, HV/ MV Design Engineering EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
iBMi (ISeries) System Administator
SS&C Technologies —Dublin, County Dublin
- Full-time
- SQL
- Analysis skills
- Communication skills
Onsite Engineer
Apogee Corp —Dublin, County Dublin
- Call to connect
- Engineering
- No degree
- In-person
- Employee assistance program
13d
Software Dev Engineer - Embedded Development (Linux), AWS
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Java
- Master's degree
12d
AI Research Engineer (Agentic Post-training) - 100% Remote Worldwide
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Doctoral degree
- Computer Science
- English
Sr. Manufacturing Engineer - Process Quality, Hardware Engineering - Manufacturing
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- Project management
Customer Support Engineer
KLA —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Engineering
- Communication skills
Logistics & Implementation Engineer
Inflight Dublin —Dublin, County Dublin
- €37,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- JavaScript
Quick apply
Senior Support Engineer - Dublin
OpenAI —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- Scripting
- Relocation assistance
- Annual leave
Infrastructure & Cloud Operations Engineer (Daily Rate Contractor)
Arthur Cox —Dublin, County Dublin
- Overtime
- Hybrid work
- Computer Science
- Customer service
- English
Quick apply
EHR Ambulatory Team Lead
UPMC —Dublin, County Dublin
- Nursing
- Oracle
- System design
- Annual leave
Sr. Manufacturing Engineer – Test Support , Hardware Engineering - Manufacturing
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- System design
- Java
- AWS
14d
IT Systems Engineer - Active Directory
PlayStation Global —Dublin, County Dublin
- On call
- Computer Science
- Bachelor's degree
- No degree
Quick apply
2d
Senior Network Engineer - Solution Test
Arista Networks —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- Scripting
Quick apply
Software Eng II
PlayStation Global —Dublin, County Dublin
- €69,500–€104,300 a year
- Computer Science
- Windows
- Master's degree
Quick apply
8d
Sales Engineer
Tractian Technologies —Dublin, County Dublin
- Full-time
- Sales
- Bachelor's degree
- No degree
- Annual leave
QA Automation Engineer
PlayStation Global —Dublin, County Dublin
- €69,500–€104,300 a year
- Computer Science
- Java
- Master's degree
Quick apply
Program Manager, EMEA Infrastructure Supply Chain, AWS Cloud Logistics (ACL)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- AI
Senior Product Manager, API Propositions
Pay and Shop Ltd —Dublin, County Dublin
- Full-time
- Presentation skills
- Bachelor's degree
- Product management
Quick apply

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Service Desk Agent - Contractor

Atos -
Dublin, County Dublin

Apply Now

Job details

Fixed term
€29,000 a year
7 hours ago

Qualifications

Customer service
English
Windows
IT
CompTIA A+

Full job description

About Atos Group

Atos Group is a global leader in digital transformation with c. 52,000 employees and annual revenue of c. € 10 billion, operating in 54 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

The opportunity

Atos is a global leader in managed services, delivering hybrid cloud infrastructure, workplace experience, and technology solutions to clients worldwide. We are a 48,000 strong worldwide team with a clear ambition: to apply digital technology to advance what matters for our clients and society at large in 69 countries. With our passionate experts and world-class partners, we design digital solutions from every day to the mission critical.

By bringing together expertise, confidence, enthusiasm and a collaborative spirit that includes a diverse range of perspectives, we can create something far greater than the sum of its parts. At Atos, we believe that this is the right approach for the future. It is remarkably powerful. It is capable of creating real change in the world.

The role

The Service Desk Agent provides technical support and assistance to end users of IT services

provided by the company. As a Service Desk Agent, you will remotely troubleshoot and repair local hardware and software issues for Customers in Ireland.

The role is a fixed-term one for a period of 12 months.

Key responsibilities:

Provide remote IT assistance and support to end users:

Troubleshoot and repair local hardware and software issues
Manage authorization and supply of key hardware and software requests
Administer solutions to meet customer needs
Identify and communicate major incidents to key stakeholders

Maintain standard builds for Atos systems
Create and maintain technical and problem/resolution documentation

Skills we can’t do without:

Fluent English Language Skills: Able to communicate with customers on a day-to-day basis via telephone, email & chat services. Able to quickly build rapport with customers, colleagues and management
Conceptual Thinking: Can quickly grasp the underlying issues in complex problems or situations.
Flexibility: Takes account of new information or changed circumstances and modifies their approach accordingly.
Creativity: Takes innovative approaches to problem solving and devises inventive and creative solutions.
Follow-up and Monitoring: Checks progress against targets, reporting as necessary and taking action to resolve exceptions.
High level of motivation and focus on daily tasks
Enthusiasm to seek out opportunities within the business

This position does not require any specific qualifications. However, we look out for applicants who can show any of the below:

Working knowledge of Windows 10 and 11
ITIL methodology awareness
6+ months previous IT contact center or customer service experience. Otherwise, has worked in a target driven environment where incidents must be managed within specific SLA’s
Relevant IT Certification or equivalent (e.g. MD100, MS900, CompTIA A+)

Work location:

Fully on-site position - Atos office, Dundrum, Dublin, Ireland

Compensation:

Contract circa 29K per annum

Diversity, Equity & Inclusion

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.

We are also a care leaver-friendly employer. If you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox - [email protected]

Apply Now

Refine Your Search

hardware solutions jobs in damastown county dublin

Service Desk Agent - Contractor

HV/MV Electrical Design Engineer, HV/ MV Design Engineering EMEA

iBMi (ISeries) System Administator

Onsite Engineer

Software Dev Engineer - Embedded Development (Linux), AWS

AI Research Engineer (Agentic Post-training) - 100% Remote Worldwide

Sr. Manufacturing Engineer - Process Quality, Hardware Engineering - Manufacturing

Customer Support Engineer

Logistics & Implementation Engineer

Senior Support Engineer - Dublin

Infrastructure & Cloud Operations Engineer (Daily Rate Contractor)

EHR Ambulatory Team Lead

Sr. Manufacturing Engineer – Test Support , Hardware Engineering - Manufacturing

IT Systems Engineer - Active Directory

Senior Network Engineer - Solution Test

Software Eng II

Sales Engineer

QA Automation Engineer

Program Manager, EMEA Infrastructure Supply Chain, AWS Cloud Logistics (ACL)

Senior Product Manager, API Propositions

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