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Client Success & Administration Coordinator (New Physiotherapy Clinic Opening September)

Pain and Performance Clinic -
Celbridge, County Kildare

Apply Now

Job details

Permanent | Full-time
€40,000–€50,000 a year
7 days ago

Benefits

On-site gym
Sick pay
On-site parking

Qualifications

Sales
Customer service
Team management

Full job description

Client Success & Administration Coordinator (New Clinic Opening September)

Location: Celbridge, Kildare
Job Type: Full-Time | Permanent
Salary: Dependent on Experience

Join the Team at Pain & Performance Clinic

At Pain & Performance Clinic, we're passionate about helping people move better, feel stronger and live healthier lives. Every interaction a client has with our clinic matters, and we're looking for someone who genuinely enjoys helping people and creating an outstanding customer experience.

We're looking for a Client Success & Administration Coordinator who will become the first point of contact for our clients and help ensure the smooth day-to-day running of the clinic.

This role is ideal for someone with experience in customer service, client success, hospitality, healthcare administration or office coordination who thrives in a busy environment, enjoys building relationships and takes pride in keeping everything organised.

About the Role

You'll play a key role in ensuring every client has a positive experience from their first enquiry through to ongoing appointments. You'll manage the day-to-day administration of the clinic while supporting the team to ensure everything runs smoothly.

Key ResponsibilitiesClient Success

Be the first point of contact for all client enquiries by phone, email and in person.
Guide new clients through the booking process with confidence and professionalism.
Build strong relationships with clients throughout their journey.
Support client retention through proactive follow-up and excellent customer service.
Ensure every client receives a warm, friendly and professional experience.

Administration & Clinic Coordination

Manage clinician diaries and appointment scheduling.
Coordinate daily clinic operations to ensure everything runs efficiently.
Process payments, invoices and receipts.
Maintain accurate client records using our practice management software.
Respond promptly to emails, phone calls and client enquiries.
Prepare reports and assist with general administration.
Help maintain a clean, welcoming and organised clinic environment.

Team Support

Work closely with our physiotherapists and coaches to ensure seamless communication.
Support onboarding of new clients.
Assist with internal projects and process improvements.
Help coordinate client communications and follow-up systems.

About You

We're looking for someone who is organised, approachable and genuinely enjoys helping people.

You will ideally have experience in:

Customer Service
Client Success
Healthcare Administration
Reception or Front Desk
Hospitality
Office Administration

You'll Be

Friendly, approachable and confident communicating with people.
Highly organised with excellent attention to detail.
Able to manage multiple tasks in a busy environment.
Proactive and able to work independently.
Comfortable using technology and learning new systems.
A team player who enjoys supporting others.
Passionate about delivering an exceptional customer experience.

What We Offer

Competitive salary based on experience.
Full training and structured onboarding.
Supportive and friendly team environment.
Opportunity to grow within a thriving healthcare business.
A varied role where no two days are the same.
The chance to make a real difference to our clients' experience every day.

Why Join Pain & Performance Clinic?

At Pain & Performance Clinic, we believe outstanding care starts with an outstanding client experience.

You'll be joining a team that genuinely cares about helping people achieve their goals while working in a positive, supportive and professional environment.

If you love working with people, enjoy being organised and want to play an important role in a growing clinic, we'd love to hear from you.

Pay: €40,000.00-€50,000.00 per year

Benefits:

On-site gym
On-site parking
Sick pay

Ability to commute/relocate:

Celbridge, County Kildare: reliably commute or plan to relocate before starting work (required)

Experience:

Sales : 1 year (preferred)
Team management: 1 year (preferred)

Work authorisation:

Ireland (required)

Work Location: In person

Apply Now

Refine Your Search

building operations coordinator jobs

Client Success & Administration Coordinator (New Physiotherapy Clinic Opening September)

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