Find Resources administrator Jobs

Business Process Operations (Customer Operations Administrator) - FTC
Tata Consultancy Services —Letterkenny, County Donegal
- Call to connect
- Customer service
- Communication skills
- Time management
11h
Private Credit Fund Accounting, PFS - Associate
BlackRock Investments —Dublin, County Dublin
- €75,000–€105,000 a year
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Work from home
HR Administrator
The Grace Westport Estate —Westport, County Mayo
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
Quick apply
9d
Senior Onboarding Specialist - German speaker
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Project management
Scheduling Administrator
Ashgrove Renewables —Mallow, County Cork
- €35,000–€40,000 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
1d
Associate / Senior Vice President - ETF Fund/Client Accounting (Multiple Openings)
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Organisation Excellence Systems Coordinator
FoodCloud —Tallaght, County Dublin
- €42,000–€45,000 a year
- Salesforce
- Mentoring
- Organisational skills
1d
Credit Funds – Associate, Fund Controller
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Vice President, Client Operations Manager
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Accounting
- Business
Senior Contract Administrator
Turner & Townsend —Dublin, County Dublin
- Full-time
- Contracts
- Annual leave
Quick apply
Senior Project Manager REF: 2631a
Fingleton White —Port Laoise, County Laois
- Full-time
- Hybrid work
- Engineering
- English
- Project management
- Employee assistance program
Quick apply
7d
Senior Document Controller
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Business
Quick apply
Technical Sales Administrator (Fixed Term Contract)
Veolia Environmental Services Technical Solutions Limited —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- Administrative experience
Quick apply
Lead Design Program Manager
Logitech —Cork, County Cork
- Full-time
- No degree
- AI
- Work from home
Senior Project Manager REF: 2631b
Fingleton White —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- English
- Project management
- Employee assistance program
Quick apply
7d
Escalation Manager
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- DevOps
- AWS
1d
Sr Information Security Analyst
ServiceNow —DUBLIN 2, County Dublin
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Java
Quick apply
5d
HR Generalist
Alliance Medical —Limerick, County Limerick
- Full-time
- Hybrid work
- Microsoft Excel
- Human resources
- Organisational skills
- Employee assistance program
Quick apply
Senior Vice President, POM Product Management
The Bank of New York Mellon Corporation —County Dublin
- Full-time
- Azure
- SQL
- AWS
Financial Accountant
LGT Capital Partners —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
1d

I want to receive the latest job alerts for resources administrator

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

resources administrator jobs near

Financial Accountant jobs in Dublin, County Dublin

Senior Project Manager jobs in Dublin, County Dublin

Sales Administrator jobs in Dublin, County Dublin

Onboarding Manager jobs in Dublin, County Dublin

Senior Document Controller jobs in Dublin, County Dublin

Credit Controller jobs in Dublin, County Dublin

Human Resources Administrator jobs in Stillorgan, County Dublin

No Experience Administrator jobs in Dublin, County Dublin

Human Resources Administrator jobs in Hospital, County Limerick

Accounts Administrator jobs in Cork, County Cork

Human Resources Administrator jobs in Stamullin, County Meath

Human Resources Administrator jobs in Thurles, County Tipperary

Receptionist Scheduler, Clinic jobs in Cork, County Cork

Planner Scheduler jobs in Tallaght, County Dublin

Project Scheduler jobs in Dublin, County Dublin

Planner Scheduler jobs in Dublin Port, County Dublin

Part Qualified Accountant jobs in Naas, County Kildare

Financial Accountant jobs in Glasnevin, County Dublin

Financial Accountant jobs in Sandyford, County Dublin

Financial Accountant jobs in Ardee, County Louth

Business Process Operations (Customer Operations Administrator) - FTC

Tata Consultancy Services -
Letterkenny, County Donegal

Apply Now

Job details

Fixed term
11 hours ago

Qualifications

Customer service
Communication skills
Time management

Full job description

If you need support in completing the application or if you require a different format of this document, please get in touch with [email protected] with the subject line: “Application Support Request”.

Role: Business Process Operations (Customer Operations Administrator)
Job Type: Fixed Term - 11 Months
Location: Letterkenny - Standard hours - fully onsite
Office based until all Access & Training completed (approx. 6 weeks)

Join a global tech leader right here in Donegal. With over 850 employees and a state-of-the-art global delivery centre, we’re proud to offer world-class career opportunities without having to leave the Northwest. Recognised as Workplace of the Year by the Letterkenny Chamber, we foster a culture of continuous learning, innovation, and respect. Our people are at the heart of everything we do – collaborating across teams, geographies, and disciplines to drive real change for clients around the world. Be part of something global, grounded in Donegal.

Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

The Role
We are seeking customer-focused professionals to join our high-performing Back-office Operations team. This role is responsible for delivering operational processes in line with documented procedures, KPIs, and SLAs while ensuring excellent customer outcomes. This role requires regular engagement with customers, members, brokers, clients, and stakeholders through calls, written communications, and case management activities. The successful candidate will provide direct customer and member updates, manage information requests, and contribute to the achievement of service, quality, and continuous improvement objectives.

Your responsibilities:

Engage with customers, members, brokers, clients, and stakeholders through calls and written communications.
Manage customer and member enquiries, updates, and information requests in a timely and professional manner.
Liaise with brokers, Revenue, and other external parties to support case processing and customer outcomes.
Gather and validate customer information to facilitate the timely completion of operational processes.
Maintain accurate records and deliver excellent customer service while adhering to regulatory and quality standards.
Execute assigned back-office processes in accordance with documented procedures, control frameworks, and quality standards.
Deliver operational activities in line with agreed KPIs, SLAs, and customer outcome measures.
Monitor and manage workload and queue volumes to maintain service stability, escalating risks as required.
Ensure full compliance with Data Protection, Information Security, Anti‑Financial Crime, and other regulatory policies.
Make risk-based decisions within defined authority levels to support good customer outcomes.

Your Profile

Experience working in a process driven, KPI and SLA based environment.
Excellent attention to detail and accuracy.
Strong written and verbal communication skills.
Ability to manage workload independently and as part of a team.
Strong organizational and time management skills.
Commitment to confidentiality and data protection.
Ability to use feedback and performance metrics for continuous improvement.
Adaptable and resilient approach to change.
Strong computer literacy.

Desirable skills/knowledge/experience:
Experience in a customer service environment specializing in the Life Assurance and Pension services – If you enjoy building relationships and communicating and interacting with people, you will fit right in with the world-class customer service team around you.

Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop and access to extensive training resources and discounts within the larger Tata network.
We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon and partner with our local communities in Ireland.

Diversity, Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the Ireland Employment Equality Acts 1998-2011 (as amended) and the Equal Status Acts 2000-2012 (as amended).
We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at [email protected] if you would like to opt in.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at [email protected] with the subject line: “Adjustment Request” or email [email protected] to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Beware of Fraudulent offers
This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to [email protected] to report any fraudulent activity.

Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.

Apply Now

Refine Your Search

resources administrator jobs

Business Process Operations (Customer Operations Administrator) - FTC

Private Credit Fund Accounting, PFS - Associate

HR Administrator

Senior Onboarding Specialist - German speaker

Scheduling Administrator

Associate / Senior Vice President - ETF Fund/Client Accounting (Multiple Openings)

Organisation Excellence Systems Coordinator

Credit Funds – Associate, Fund Controller

Vice President, Client Operations Manager

Senior Contract Administrator

Senior Project Manager REF: 2631a

Senior Document Controller

Technical Sales Administrator (Fixed Term Contract)

Lead Design Program Manager

Senior Project Manager REF: 2631b

Escalation Manager

Sr Information Security Analyst

HR Generalist

Senior Vice President, POM Product Management

Financial Accountant

I want to receive the latest job alerts for resources administrator

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected