Background:
Veolia is Ireland’s leading environmental services company. We provide a comprehensive range of energy, waste and water solutions and are dedicated to carbon reduction, protecting the environment and building the circular economy. We offer all employees a benefits package as standard which includes full VHI cover, pension and education assistance.
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
Technical Sales Administrator (Fixed Term Contract)
Location: Dublin
Work Schedule: Monday to Friday, 8.30am to 5.30pm
Contract Type: 6 Month Fixed Term Contract
Overview of the role:
This role will report directly to the Contract Manager.
The role will involve sales administration with responsibility for supporting customer service on Veolia Key accounts.
The Technical Sales Administrator will be part of a contract management team providing waste management contract support for a number of clients.
Day to day of the role:
To support and assist the customer services / contract management team in the field of sales, account management, after sales service and day to day customer support.
Assist with quotations and preparation of presentations.
Promoting Veolia services to current clients and selling services to new clients.
Performing office-based administrative duties on behalf of the contract management team.
Arranging waste collections for our customers and preparing associated regulatory paperwork
Maintain and manage customer databases. Operate CRM systems
Update customer database with sales orders, delivery, and payment details.
Coordinate between internal teams to ensure customer satisfaction.
Initiate best practices and standards in providing administrative assistance to sales staff.
Reporting: Provision of regular reports to clients and line manager
Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc;
Ensure customer is receiving best possible service levels
Cooperate with all Company health and safety initiatives and to do your utmost to maintain a high level of safety awareness and not partake in any action, which might lead to injury to yourself or others.
Promoting Veolia's purpose of Ecological Transformation through our everyday actions in the waste management services we provide to our clients
Required skills for this role:
2 to 3 years proven sales administrative experience, preferably in a service-related industry; ideally serving the pharmaceutical or chemical industry
Strong team player with excellent interpersonal skills, capable of performing to a high level with energy, drive and a strong ability to implement continuous improvements
Computer literate - must have the ability to use Microsoft & Google Applications. Knowledge of Salesforce will be an advantage for the role
Motivated and ambitious self—starter and capable of working on own initiative
Be flexible and adaptable in the work environment
Environmental Science background / qualification is an advantage for the role
Waste management experience – Desired
Please note:
If you are an EU/EEA national, you will be asked to show proof of right to work in Ireland.
If you are a non-EU/EEA national , you will require current and valid permission to work and reside in the Republic of Ireland.
Information on legislation and guides to the procedures in relation to obtaining greencard permits ,work permits, spousal/dependant permits is available on the Department of Jobs, Enterprise and Innovation website.
