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Assistant Restaurant Manager

Relais & Chateaux -
Kenmare, County Kerry

Apply Now

Job details

Full-time

Qualifications

Hospitality
Customer service
English
Team management
Food service
Leadership
Restaurant experience
Communication skills
Hotel experience

Full job description

Détail de l'offre

Work With The Best

We pride ourselves on being a diverse team of professional, passionate and caring individuals, with our guests at the heart of everything we do.

Sheen Falls Lodge is an 2 Michelin Keys Hotel and part of Relais & Chateaux, which includes some of the world's finest hoteliers, chefs and restaurants that have set the standard for hospitality excellence. Clear opportunities for progression are a priority for us, too.

If you cannot see a role that is suitable for you at the moment but feel you would make a great addition to the team, please don't hesitate to get in touch.

We are inviting applications for full time Assistant Restaurant Manager position who have knowledge and experience in food service with an eye for 5*detail.

Scope and General Purpose of Role

Scope: The Falls Restaurant service (breakfast, lunch, dinner, private events dinners in falls), afternoon lounge food service including afternoon tea service, room service, private dining, private dining.

To oversee and ensure the provision of friendly and efficient service as rostered for breakfast, lunch and dinner service and exclusive use event dinners in the Falls Restaurant, room service, afternoon tea service and afternoon food service in the lounges, lunch and dinner event services, in a clean and hygienic environment, ensuring that all staff comply with hotel and legal legislation.

To manage the department effectively, to consistently achieve the highest safety and hygiene and operational standards. To maintain a high standard of customer care and customer relations. To operate an effective, efficient department by a well-trained staff.

The Falls Assistant Restaurant Manager is responsible for managing the team as rostered which can include; breakfast, lunch, dinner, room service, afternoon tea and afternoon lounge food service, private dining and private events.

Reporting To: Restaurant Manager

Responsible For:

Breakfast, lunch, lounge, afternoon tea, dinner, room service and standards when on duty.
Oversee supervisors and team members on duty during shift.
Breakfast, lunch, lounge and dinner items stocks and stock management of those items
Staff communication and training for breakfast, lunch, lounge, afternoon tea, private dinning, events, dinner service and room service
Customer service and the guest experience and satisfaction while on duty
To organise the efficient operation of the team on your shift.
All HACCP protocols for service and in still room area including fridge temperature and perishables labelling while on duty.
To take direction and work with the Restaurant Manager in regard to all aspects of the role.
To report to the Restaurant Manager on individual and team performance and issues
Checking ahead for any changes in bookings, occupancy etc and ensure that adequate staffing has been scheduled by the Restaurant Manager and communicate and/or request for changes if requried.
Supporing and coaching the team on duty.
Ensure that team is taking breaks in a timely manner during shift and in line with hotel and statutory regulations

The core competencies required to deliver on the role objectives are:

Teamwork
Problem solving ability
Planning & Organising
Strategic Thinking
Financial thinking
Leadership & leading for results
Effective communications
The development of a customer service focus- the internal customer
Self-Motivated
Show initiatives
Enthusiasm/focus
Managing Standards.

Required Qualifications:

Extensive knowledge of food and beverages, and food and beverage service
Previous 5* hotel restaurant experience
Excellent attention to detail
Strong communication skills and ability to relate with people at all levels
Proven ability to deliver exceptionally high level of customer service
Experience in staff training, development, and retention
In-depth knowledge of food and beverage at a 5* level
Fluent English (both oral and written)
Full legal status to work in Ireland

Preferred Qualifications:

Experience in luxury hospitality, preferably with Relais & Chateaux properties
Strong leadership and team management skills
Ability to work on a rostered basis, including weekends

Sheen Falls Lodge and Ring of Kerry Golf is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

The place

Sheen Falls Lodge is a member of Relais & Chateaux and since opening in 1991 has received many prestigious Awards and Accolades. We are looking for an individual that will help us not only maintain our standard but improve upon it.

Apply Now

Refine Your Search

chef and assistant jobs

Assistant Restaurant Manager

Store Supervisor Kildare

Kitchen Assistant - Dunnes

Kitchen Porter

Sales Executive

Catering Assistant

Chef de Partie

Kitchen Assistant

Conference & Banqueting Manager

Kitchen Porter / Housekeeping Assistant (Full-Time)

Accommodation Assistants

Healthcare Assistant

Spa Assistant

Chef Tournant/Sous Chef

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