Find Pm, program/project manager Jobs in Cork, C

Customer Success Manager
VusionGroup —Cork, County Cork
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CSA Superintendent-Capital Projects
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ISS Facility Services —Cork, County Cork
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Director of Project Controls - Data Centre Division
PM Group —Cork, County Cork
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Landscape Architect
AECOM —Cork, County Cork
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Yelp —Cork, County Cork
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AECOM —Cork, County Cork
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Amazon Ireland Support Services Limited —Cork, County Cork
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SEEP Co-ordinator
Local Government Jobs Ireland —Cork, County Cork
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Upcoming Opportunities 2026
PM Group —Cork, County Cork
3D Design Coordinator
PM Group —Cork, County Cork
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Electric Skyline Limited —Cork, County Cork
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Electrical Engineer - Substations (ROI)
AECOM —Cork, County Cork
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Dog Warden
Local Government Jobs Ireland —Cork, County Cork
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Development Infrastructure Engineer (Civil)
AECOM —Cork, County Cork
- Full-time
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Customer Success Manager

VusionGroup -
Cork, County Cork

Apply Now

Job details

Full-time
9 days ago

Qualifications

Internet of things

Full job description

We build. We create impact.

Within the CSM department, you will be responsible for managing the services around our IoT & SaaS solutions in collaboration with internal teams and retail sector clients. Your missions will include:

Develop/maintain relationships to position Vusion as key service partner.
Monitoring service commitments: Ensuring that the services provided meet the contractual commitments in terms of support, maintenance, and asset management, in collaboration with stakeholders (support, sales, client project managers, experts, etc.).
Coordinating teams: Working with support teams, client project managers, and other stakeholders to ensure quality service and meet service contract commitments.
Defining SLA/SLR content and implementation: Defining and adjusting service level agreements in consultation with contract stakeholders.
Leading client steering committees: Organizing and leading meetings with clients to discuss performance and possible improvements.
Managing events impacting services: Ensuring that all events that could affect the service contract are taken into account throughout its lifecycle.
Developing improvement plans: Creating continuous improvement plans and associated actions.
Proactively proposing service evolutions: Suggesting proactive service improvements, costing them, and presenting them to the client in collaboration with the Key Account Manager (KAM).
Participating in contract setup and renewal: Actively participating in the setup and renewal of contracts in collaboration with sales and pre-sales teams to provide indicators and information to define the best strategy.

Qualifications

Qualifications we’re looking for.

Proven experience of 2-5 years in the same role of CSM
Ability to understand customer's needs and build trust-based relationships
Client Relationship & Retention: Strong ability to build trust, drive satisfaction, and secure renewals.
Growth Mindset: Skilled at spotting upsell/cross-sell opportunities and partnering with Sales.

Additional Information

We innovate. We help communities thrive.

Vusion has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

Vusion is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

Pay: Competitive pay, shareholder equity and benefits
Schedule: A flexible, hybrid work schedule
Career Growth: E-learning opportunities and workshops, and global mobility potential

Not the right opportunity for you?
Share this job with a friend or search all careers at vusiongroup.com/careers.

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Refine Your Search

pm, program/project manager jobs in cork, c

Customer Success Manager

Senior Quantity Surveyor

Machine Operative

Deputy Group Managed Service (MGS) H&S Manager

General Operative - Retail

CSA Superintendent-Capital Projects

Chef de Partie

Director of Project Controls - Data Centre Division

Landscape Architect

Senior Application Security Engineer (Remote - Ireland)

Senior Maintenance Engineer

Civil Engineer - Water/Wastewater

Senior International Tax Analyst, EMEA FRC

SEEP Co-ordinator

Upcoming Opportunities 2026

3D Design Coordinator

Electrical Supervisor

Electrical Engineer - Substations (ROI)

Dog Warden

Development Infrastructure Engineer (Civil)

I want to receive the latest job alerts for pm, program/project manager in cork, c

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