Find Jobs in Kilfinane, Lk

Customer Experience Executive (Graduate)
Cultura Technologies —Mitchelstown, County Cork
- Full-time
- Hybrid work
- No degree
- AI
- Communication skills
- Sick pay
7h
Senior Facilities Manager (12 Month Maternity Cover) - Charleville
Lidl —Charleville, County Cork
- €78,000 a year
- Full-time
- Analysis skills
- No degree
- Mentoring
9h
Dairy Farm Assistant (2 Positions)
Hanrahan Dairies Limited —Granagh, County Limerick
- €36,605 a year
- Full-time
- Management
Quick apply
9d
Chief Nursing Officer, Vice President Patient Care
Nebraska Methodist Health System —Hospital, County Limerick
- Full-time
- Nursing
- Management
- Doctoral degree
10d
Social Care Worker/Residential Care Worker
Odyssey Social Care —Mitchelstown, County Cork
- €37,440–€41,184 a year
- Full-time
- Nursing
- Bachelor's degree
- No degree
- Employee assistance program
- Life insurance
Quick apply
12d
Chef de Partie
Firgrove Hotel —Mitchelstown, County Cork
- From €34,000 a year
- Full-time
- Hospitality
- English
- Hotel
- Employee discount
Quick apply
13d
Senior Staff Nurse
Corpus Christi Nursing Home —Mitchelstown, County Cork
- From €43,000 a year
- Full-time
- Patient care
- Nursing
Quick apply
Operations Graduate
Croom Medical —Croom, County Limerick
- Full-time
- Engineering
- No degree
- Manufacturing
Quick apply
Research Engineer
Croom Medical —Croom, County Limerick
- Full-time
- Doctoral degree
- CAD
- Engineering
Quick apply
Junior Project Engineer
Lanstephen —Charleville, County Cork
- Full-time
- Engineering
- English
- Analysis skills
Quick apply
Project Manager
Lanstephen —Charleville, County Cork
- Full-time
- English
- Project management
- Construction experience
Quick apply
Shift Manager
Kinisla —Charleville, County Cork
- 12 hour shift
- Microsoft Office
- IT
- Communication skills
- Annual leave
Quick apply
Senior NPI Engineer
Croom Medical —Croom, County Limerick
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Quick apply
Deli Supervisor
Inver —Charleville, County Cork
- Evening shift
- Sales
- Customer service
- No degree
- Employee assistance program
- Employee discount
Quick apply
Design, Technical, Electrical & Commissioning Engineer
Ward and Burke construction Ltd —Charleville, County Cork
- €60,000–€80,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- No degree

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Senior Facilities Manager (12 Month Maternity Cover) - Charleville
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Auditing of new and current service providers manage external contractors and ensure compliance standards are met in line with legal and health and safety…
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Customer Experience Executive (Graduate)

Cultura Technologies -
Mitchelstown, County Cork

Apply Now

Job details

Full-time
7 hours ago

Benefits

Sick pay

Qualifications

AI
Communication skills

Full job description

The company where you can make an impact and bring value.

Job Summary:

About the opportunity
CORETech, a Cultura Company, is the industry leader in Agritech software solutions for the Dairy, Grain, Milling and Retail sectors. For over 40 years, our technology has helped customers innovate, adapt and thrive. With teams across Ireland, the UK, the US and Germany, we combine global ambition with the warmth and community of a local Irish office.

We are welcoming applications for our Graduate Customer Experience Executive role. A full-time and hybrid position, working from home and our Mitchelstown office, this role provides an opportunity to build a meaningful career in technology, no matter what your degree discipline is.

The satisfaction of our customers is central to our success, and as part of the Customer Experience team you will contribute to this daily. As part of the Graduate Programme, CORE will ensure your talents are nurtured and developed, providing you with the skills, knowledge, and competencies to build your career. You will have an individually designed career path to suit your aspirations and strengths. We are passionate about providing opportunities to grow within CORE, and many who have joined through this programme have gone on to develop into other areas of the business.

Job Description:

The Role

Working for the CX Team Lead, you will work with teams across the business, gaining a well-rounded understanding of how we operate and making a real difference to our customers.

Responsibilities

Provide first-line software support to clients in line with defined CX processes and procedures.
Work through retail customer queries and challenges through to resolution, in line with customer SLA agreements.
Use AI tools to assist in the creation of training materials, process documentation, and internal guides that support the wider CX team.
Engage with customers through operations meetings, video calls, phone, and email — including training and ongoing support.
Proactively identify opportunities to deliver added-value service to retail customers.
Support the second-line support and DBA teams with various activities as required.
Contribute to CX KPI reporting and help manage team performance metrics.
Achieve quarterly scorecard targets.
Leverage AI tools and platforms to improve response times, enhance customer self-service, and support ticket resolution.
Assist in the development and maintenance of AI-assisted knowledge bases, FAQs, and support documentation to reduce repeat queries.
Use AI-driven insights and data analysis to identify trends in customer issues, proactively flagging recurring problems to the wider team.
Support the evaluation and adoption of new AI tools that improve CX workflows and customer outcomes.

Who we're looking for

A genuine desire to develop and progress, you will relish the chance to work in a collaborative environment where everyone plays a part.

An excellent communicator and problem solver who can build strong working relationships right across the board

Someone who wants to challenge themselves to be the best they can be and, in the process, make a positive contribution to the evolving service provision that is the cornerstone of our success.

A natural inquisitive nature and interest in learning specifically with emerging AI technologies.

Skills required

Self-motivated with the ability to manage workload independently.
Customer-focused with a genuine interest in delivering excellent service.
Organised and diligent, with a strong eye for detail.
Excellent communication skills with the ability to build relationships across all levels.
Comfortable working with AI tools and a willingness to develop proficiency in emerging technologies.
An interest in data, automation, or process improvement is a distinct advantage.
Strong problem-solving ability.
Inquisitive and curious — always looking for better ways to serve customers with the use of AI tools

What we offer

At CORETech, you’ll be joining a programme designed specifically to nurture early or new career talent as part of a collaborative team. You’ll receive:

A personalised development plan tailored to your strengths
Access to mentors, coaches and cross-functional project experience
Opportunities for progression across multiple areas of the business
A friendly, supportive environment committed to employee engagement and wellbeing

Our commitment to equality and data security

CORETech is an equal opportunities employer, focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are committed to ensuring an accessible recruitment process. Please contact us should you require alternative formats (such as large print, Braille, audio, etc), or if you require reasonable accommodations at any stage.

All personal data provided during the recruitment process will be handled in accordance with GDPR and our internal data protection policies. Your information will be used solely for recruitment purposes and will be securely stored and processed. For more information, please contact us for a copy of our Candidate Privacy Policy.

Worker Type:

Regular

Number of Openings Available:

Apply Now

Refine Your Search

jobs in kilfinane, lk

Customer Experience Executive (Graduate)

Senior Facilities Manager (12 Month Maternity Cover) - Charleville

Dairy Farm Assistant (2 Positions)

Chief Nursing Officer, Vice President Patient Care

Social Care Worker/Residential Care Worker

Chef de Partie

Senior Staff Nurse

Operations Graduate

Research Engineer

Junior Project Engineer

Project Manager

Shift Manager

Senior NPI Engineer

Deli Supervisor

Design, Technical, Electrical & Commissioning Engineer

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