Find Manager service architect Jobs in Dublin, D

Customer Success Manager (VCF)
Ergo —Dublin, County Dublin
- English
- Analysis skills
- Communication skills
8d
Solutions Architect - Dublin 1
Ergo —Dublin, County Dublin
- Azure
- English
- In-person
Engineering and Core Technology Manager, Security
Dolby —Dublin, County Dublin
- Computer Science
- Research
- Master's degree
Principal Software Development Architect
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Java
AI Azure Architect, Manager - Data & AI
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- AWS
Staff AI Designer
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
Mechanical Engineer
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- HVAC
- Communication skills
Engineer (Transport Engineering)
SYSTRA —Dublin, County Dublin
- Construction
- In-person
- Work from home
8d
Sr. SDE, Workforce Solutions (WS)
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java
Principal Mechanical Engineer
Tetra Tech —Dublin, County Dublin
- Part-time
- Manufacturing
- Leadership
- Communication skills
Principal Structural Engineer
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
Senior Developer, Agentic AI Engineering
Workday —Dublin, County Dublin
- €86,400–€129,600 a year
- Full-time
- Computer Science
- Java
- Master's degree
Databricks Lead Engineer | Senior Manager | Data & AI | Advisory
PwC —Dublin, County Dublin
- Full-time
- Azure
- Research
- SQL
Life400 Developer
Bank of Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- SDLC
- Annual leave
3d
Software Engineer (AEM)
PlayStation Global —Dublin, County Dublin
- Computer Science
- Java
- Master's degree
Quick apply
Senior CSA Engineer
Mercury Engineering —Dublin, County Dublin
- Construction
Senior Solution Sales - Networking
Vodafone —Dublin, County Dublin
- Full-time
- Annual leave
Solutions Architect
Ergo —Dublin, County Dublin
Senior Security Engineer
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Windows
Senior Data Centre Design Manager, Data Centre Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Project management
10d

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Customer Success Manager (VCF)

Ergo
Dublin, County Dublin

Apply Now

Job details

Permanent
8 days ago

Qualifications

English
Analysis skills
VMWare
Account management
Communication skills
vSphere

Full job description

Ergo are seeking a Customer Success Manager (CSM) with a background in VMware technology. In this exciting role you will be responsible for driving the adoption, retention, and growth of VMware Cloud Foundation (VCF) and associated solutions across Ergo / Presidio's customer base in Ireland and the United Kingdom. This role will focus on helping customers successfully transition to, stabilize, and maximize the value of their VCF-based private and hybrid cloud environments.

This is a hybrid role with occasional office visits to Dublin office and client sites.

What will you do?

Drive adoption and utilization of VMware Cloud Foundation across assigned customer accounts, ensuring customers fully leverage their VCF licensing investments.

Monitor customer health, usage trends, and engagement levels to proactively identify opportunities and risks.

Identify and promote opportunities to expand customer value through the adoption of additional VCF solutions and add-ons, including:

Guide customers through post-sales onboarding, subscription renewals, licensing transitions, and migration from legacy VMware environments.

Define, track, and communicate key performance indicators (KPIs) and success metrics that demonstrate business value.

Conduct regular Executive Strategic Reviews (ESRs) detailing consumption metrics and optimization paths.

Proactively identify deployment challenges, technical barriers, adoption gaps, and renewal risks.

Partner closely with Broadcom Technical Account Managers (TAMs), solution architects, support teams, product specialists, and Presidio sales teams to resolve issues and drive customer success.

What do you need?

Minimum 5 years of experience in Customer Success, Technical Account Management, Professional Services, or a related customer-facing role.

Strong understanding of data center virtualization, private cloud infrastructure, hybrid cloud architectures, and subscription-based software licensing models.

Working knowledge of the VMware ecosystem, including: VMware Cloud Foundation (VCF) / vSphere / vSAN / NSX / Aria Suite

Proven track record of dealing with C-level stakeholders and navigating complex enterprise IT governance & strong analytical, presentation, and problem-solving skills.

Excellent verbal and written communication skills in English.

Apply today for more information.

Apply Now

Refine Your Search

manager service architect jobs in dublin, d

Customer Success Manager (VCF)

Solutions Architect - Dublin 1

Engineering and Core Technology Manager, Security

Principal Software Development Architect

AI Azure Architect, Manager - Data & AI

Staff AI Designer

Mechanical Engineer

Engineer (Transport Engineering)

Sr. SDE, Workforce Solutions (WS)

Principal Mechanical Engineer

Principal Structural Engineer

Senior Developer, Agentic AI Engineering

Databricks Lead Engineer | Senior Manager | Data & AI | Advisory

Life400 Developer

Software Engineer (AEM)

Senior CSA Engineer

Senior Solution Sales - Networking

Solutions Architect

Senior Security Engineer

Senior Data Centre Design Manager, Data Centre Design Engineering

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