Find Customer support coordinator Jobs in Swords, D

In-House Pensions Coordinator
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In-House Pensions Coordinator

Tesco Ireland -
Dún Laoghaire, County Dublin

Apply Now

Job details

Full-time

Benefits

Annual leave
Employee assistance program

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Analysis skills
Continuous improvement
Communication skills

Full job description

About the role

We have an exciting opportunity for an In-house Pensions Co-Ordinator to join our Reward & Benefits team at Tesco Ireland. In this role, you’ll support the delivery of high-quality pension administration, governance and colleague service across our pension and life assurance arrangements.

Working closely with the Pensions Manager, you’ll play an important role in ensuring our pension schemes are administered accurately, efficiently and in line with regulatory requirements. You’ll also help colleagues better understand their benefits, contributing to a positive colleague experience and supporting one of the most important parts of our reward offering.

This is a great opportunity for someone with pensions experience who enjoys working in a fast-paced environment, building strong relationships and finding better ways to do things.

You will be responsible for

Supporting the day-to-day administration of Tesco Ireland’s pension and life assurance arrangements
Working with internal teams, external providers and offshore colleagues to ensure tasks are completed accurately and on time
Reviewing benefit calculations and supporting retirement, transfer and death claim processes
Responding to colleague and scheme queries, including more complex pension-related queries
Supporting governance activity, including trustee meeting packs, minutes, compliance monitoring and policy reviews
Helping to deliver annual pensions projects such as benefit statements, annual accounts and risk benefit renewals
Building strong working relationships with key stakeholders across the business and with external partners
Identifying opportunities to improve processes and ways of working
Promoting pensions as an important part of our colleague benefits offering
Following all Tesco policies and always acting with integrity and due diligence

You will need

Experience in pensions administration, including working with DB and DC schemes
Knowledge of pension and life assurance processes, including claims handling
A strong understanding of pensions legislation, regulation and revenue implications
Excellent organisation skills and the ability to manage multiple priorities effectively
Strong written and verbal communication skills, with the confidence to explain complex information clearly
Great attention to detail and a commitment to delivering a high standard of service
The ability to build strong relationships with a wide range of stakeholders
A proactive mindset with a focus on continuous improvement
Strong analytical skills and confidence working with detailed information
Good working knowledge of Microsoft Office, particularly Excel, Word, Outlook and PowerPoint

Desirable:

A relevant pensions qualification
Experience supporting governance or scheme secretarial activity

Whats in it for you?

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:

Competitive Salary
Life Assurance
Pension Plan*
Bonus Scheme*
Our Virtual GP service provides free and confidential access to an online GP through video GP consultations, and online prescription service for colleagues. The service is also available to families of colleagues who live at the same address for a reduced cost.
24/7 access to our Employee Assistance Programme (EAP) for you and family members for in the moment emotional support along with free access to a range of wellbeing services supporting you under our new Wellbeing First approach of Body, Mind and Life.
Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long, these various discounts can be extended to a family member with a 2nd Clubcard available.*
Annual leave starting at 23 days
Save As You Earn Scheme*
Entry requirements and rules of the scheme apply

About Us

At Tesco, our vision is to become every customer’s favourite way to shop, whether they are at home or on the move. Our core purpose is to serve our customers, communities, and the planet a little better every day.

At Tesco, we pride ourselves on having an inclusive culture where everyone can truly be themselves. This is embedded in our values: we treat people how they want to be treated. We celebrate diversity and recognize the value and opportunity it brings, ensuring our colleagues feel they can be themselves at work and are supported to be at their best.

We have embraced a blended working week, combining office and remote working. Our offices remain places for connection, collaboration, and innovation. We are committed to building an inclusive workplace that celebrates the cultures, personalities, and preferences of our colleagues, who in turn help build our business's success and reflect the diversity of the communities we serve. Our stores are welcoming places for everyone, with colleagues trained to support those with visible or hidden disabilities through the Sunflower Lanyard programme.

As a large business with diverse roles and flexible working patterns, Tesco can find something that suits you. We celebrate diversity and welcome everyone. Our inclusive recruitment process ensures candidates can thrive and request any necessary adjustments. For more information on accessibility support, visit Tesco Careers Accessibility.

If you need additional support, please email [email protected]. This will help us understand how we can best support you through the recruitment process.

Apply Now

Refine Your Search

customer support coordinator jobs in swords, d

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Director, Social Media & Digital Influence

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