Find It Jobs in Swords, D

Technical Support Engineer - Portuguese and/or Spanish
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- SQL
- JavaScript
PMO & Automation Analyst - Technology (IT PMO)
Vodafone —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Senior IT Business Analyst – Record to Report
Aptiv plc —Dublin, County Dublin
- Oracle
- Computer Science
- Master's degree
- Gym membership
Senior D365 Business Systems Analyst
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Agile
- Manufacturing
- Referral programme
Quick apply
IT Application Support, Senior Analyst (Microsoft Dynamics)
Eirgrid —Dublin, County Dublin
- Computer Science
- No degree
- Business
Quick apply
Data Center Facility Manager, Operation, IT and support Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Technical Support Engineer
WalkMe —Dublin, County Dublin
- Full-time
- Customer service
- English
- HTML
- Annual leave
Network Support Engineer, Aruba
Kanari —Dublin, County Dublin
- Engineering
- Microsoft Office
- Bachelor's degree
- Annual leave
Senior Technical Support Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Spanish
- Microsoft Excel
- Management
- Annual leave
Service Desk Analyst
Securitas Ireland —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Analysis skills
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
7d
Operations Office - IT / IS
Allianz —Blackrock, County Dublin
- Full-time
- Computer Science
- English
- Analysis skills
German-Speaking Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- Windows
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
IT Reporting & Documentation Analyst
Eurofins —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Finance
Quick apply
Sr IT Infrastructure Engineer EMEA
Qorvo —DUBLIN 8, County Dublin
- On call
- Computer Science
- English
- Windows
Service Desk Lead
Applegreen Stores —Dublin, County Dublin
- Full-time
- Management
- Computer Science
- Customer service
Quick apply
8d
IT Trainer
IDA Ireland —Dublin, County Dublin
- €53,071–€78,059 a year
- Salesforce
- Microsoft Office
- Analysis skills
Quick apply
6d
IT Infrastructure Project Manager
Elwood Roberts —Dublin, County Dublin
- €500–€675 a day
- Full-time
- Bachelor's degree
- No degree
- Organisational skills
Quick apply
IT Analyst
Qualtrics —Dublin, County Dublin
- Spanish
- English
- Windows
- Gym membership
1d
Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- €60,000–€70,000 a year
- Full-time
- Azure
- AWS
- IT

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Technical Support Engineer - Portuguese and/or Spanish

Salesforce -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Spanish
CSS
SOAP
SQL
JavaScript
REST
Scripting
Portuguese
Communication skills
HTML

Full job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Are you a technical problem-solver who excels at investigating complex software issues and guiding customers to success? We are seeking a Technical Support Engineer to be a pivotal member of our Cloud Success Group. In this role, you will apply your strong technical acumen to troubleshoot, analyze, and resolve challenges for clients utilizing Salesforce

What You'll Do

Expert Technical Investigation: Lead the investigation and resolution of complex support issues related to functionalities, integrations, APIs, and overall platform performance.
Code-Assisted Troubleshooting: Utilize your knowledge of web development concepts to read, analyze, and understand customer code (HTML, CSS, JavaScript, SQL) to pinpoint the root cause of issues, rather than writing production code.
Resolution & Guidance: Communicate clear, professional, and timely solutions, offering best-practice guidance to help customers optimise their use of the platform.
Customer Advocacy: Manage the full issue lifecycle from initial contact through resolution, ensuring an excellent and professional customer experience at every step.
Knowledge Contribution: Create and maintain high-quality technical documentation, knowledge base articles, and solution guides to empower both internal teams and external customers.

What You'll Bring: Required Technical & Support Skills

Technical Troubleshooting Experience: Proven ability to diagnose and resolve technical issues within an enterprise software, SaaS, or highly integrated system environment.
Core Technical Acumen: A solid ability to read and understand code and technical structures, specifically including:
- Practical SQL: Proven ability to write and execute intermediate-level SQL queries for data retrieval, analysis, and diagnostic troubleshooting.
- JavaScript (or similar scripting/object-oriented language)
- HTML & CSS
- Familiarity with web services, including REST/SOAP APIs.
Communication: Exceptional written and verbal communication skills, with the ability to articulate complex technical findings clearly and effectively to both technical and non-technical audiences.
Language: Portuguese and/or Spanish
Customer Focus: Experience in a customer-facing role with a strong commitment to problem resolution and service excellence.

Desired Skills (A Plus, but not required)

Direct, hands-on experience with Agentforce/Data cloud.
Familiarity with proprietary scripting languages, such as AMPScript or Server-Side JavaScript (SSJS).
Relevant Salesforce certifications

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Apply Now

Refine Your Search

it jobs in swords, d

Technical Support Engineer - Portuguese and/or Spanish

PMO & Automation Analyst - Technology (IT PMO)

Senior IT Business Analyst – Record to Report

Senior D365 Business Systems Analyst

IT Application Support, Senior Analyst (Microsoft Dynamics)

Data Center Facility Manager, Operation, IT and support Engineering

Technical Support Engineer

Network Support Engineer, Aruba

Senior Technical Support Engineer

Service Desk Analyst

Operations Office - IT / IS

German-Speaking Technical Support Engineer - Elastic Cloud Storage

Associate Systems Administrator

IT Reporting & Documentation Analyst

Sr IT Infrastructure Engineer EMEA

Service Desk Lead

IT Trainer

IT Infrastructure Project Manager

IT Analyst

Senior IT Lead and Delivery Manager

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