Find Customer service Jobs in Rylane Cross County Cork

Customer Service Co-Ordinator
Smurfit Westrock —Cork, County Cork
- Full-time
- Annual leave
Quick apply
3d
Sales Assistant
Maxi Zoo Ireland —Cork, County Cork
- €14.50 an hour
- Part-time
- No degree
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
12h
Weighbridge/Administrator
Doyle Shipping Group —Cork, County Cork
- Full-time
Quick apply
Customer Services Representative - Polish Speaker
Marriott International, Inc —Cork, County Cork
- Full-time
- Social media management
- Employee assistance program
- Sick pay
Part Time Call Centre
Specsavers —Ballincollig, County Cork
- €14.50 an hour
- Part-time
- Free parking
7d
Service Advisor
Kearys —Cork, County Cork
- Full-time
- Customer service
- Annual leave
- Employee assistance program
Quick apply
Hotel Receptionist (Monday-Friday)
The Montenotte Hotel —Cork, County Cork
- Monday to Friday
- Hotel
- Resort
- Employee assistance program
Quick apply
Short-term Temporary Team Member
NEXT —Cork, County Cork
- €9.91–€14.15 an hour
- Part-time
- Sales
- Contracts
6h
Pharmacy Counter Assistant
Tobin's Pharmacy —Cork, County Cork
- From €29,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Store discount
- Employee assistance program
Quick apply
Branch Administrator - Cork - 3 Month Contract
Brooks Timber & Building Supplies Ltd —Cork, County Cork
- €30,000–€35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
Quick apply
11h
Deployment South Team Member - Telecoms
ESB —Wilton, County Cork
- €49,000–€56,000 a year
- Full-time
- Analysis skills
- Project management
- Organisational skills
2d
Dental Receptionist
Cork Dental Care —Cork, County Cork
- Microsoft Excel
- Administrative experience
- Front desk
Loss Prevention Officer
TK Maxx —Cork, County Cork
- Full-time
- Employee assistance program
10d
Retail Customer Assistant
Coastline Gaming —Cork, County Cork
- Part-time
- Hospitality
- In-person
Quick apply
Workplace Solutions - Multilingual, Jr. Sales Development Representative
JPMorganChase —Cork, County Cork
- Full-time
- Sales
- English
- Communication skills
3d
Team Member (Delivery)
NEXT —Cork, County Cork
- €9.91–€14.15 an hour
- Part-time
- Customer service
Tier 2 Technical Care Associate (German speaker), Amazon Leo
Amazon Kuiper Services Europe SARL, Irish Branch —Cork, County Cork
- Weekend availability
- Customer service
- English
- Windows
Interested in Working with Everseen?
Everseen —Cork, County Cork
- Full-time
- Hybrid work
Warehouse representative
Lely —Cork, County Cork
- €29,000–€41,000 a year
- Full-time
- Warehouse experience
- Business
- Annual leave
Quick apply
16h
Deputy Manager
Woodie's —Cork, County Cork
- Weekend availability
- Retail management
- Annual leave
- Sick pay

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Customer Service Co-Ordinator

Smurfit Westrock -
Cork, County Cork

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Bike to work scheme
Annual leave

Full job description

Join Our Team at Smurfit Westrock!

Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development.

About Us

We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.

Smurfit Westrock Cork is seeking a proactive and customer-focused individual to join our team as a Customer Service Co-Ordinator. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about delivering exceptional service. The successful candidate will be a key link between our customers and internal departments, ensuring smooth communication and efficient order management.

We are looking for someone who:

Has a natural ability to build strong relationships with both customers and colleagues.
Is detail-oriented and capable of managing multiple tasks with accuracy and professionalism.
Demonstrates initiative and a willingness to learn, with a flexible approach to problem-solving.
Brings a solutions-oriented and innovative mindset to everyday challenges.
Is comfortable working independently while also contributing positively to a team dynamic.

This is a fantastic opportunity for someone looking to grow within a leading packaging company, where customer satisfaction and operational excellence are at the heart of everything we do.

The Role

Deliver a consistently high level of customer service to both customers and Customer Solutions Managers.
Act as a key liaison between internal departments (Operations, Quality, Maintenance, Sales, and Dispatch) to ensure seamless service delivery.
Support the team in achieving optimal performance in cost efficiency, service levels, and responsiveness to customer needs.
Manage the full order process:
Receive and input orders via phone, email etc.
Ensure timely and accurate dispatch of orders in line with customer requirements.
Follow up to confirm delivery accuracy and resolve any discrepancies.
Handle customer complaints professionally:
Investigate root causes.
Implement corrective actions to prevent recurrence.
Manage customer pricing and invoice queries in a timely and accurate manner.
Coordinate the completion of enquiry forms for new customer specifications.
Oversee the customer sample approval process, ensuring all samples are signed off prior to order placement.
Support Vendor Managed Inventory (VMI) processes and meet specific customer stock requirements.
Request and manage materials for traded products as needed.
Conduct customer site visits to strengthen relationships and identify opportunities for service improvement.
Collaborate with internal teams to continuously improve service delivery and customer satisfaction.
Perform any other reasonable duties as requested by management.

What We Offer

Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
Ongoing training and development opportunities
24/7 confidential support for you and your family
Flexible working options and family-friendly policies
Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)

Ready to make an impact? Apply today and help us build a sustainable future together.

Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

We practice equality of opportunity in employment and select the best person for the job.

Quick apply

Refine Your Search

customer service jobs in rylane cross county cork

Customer Service Co-Ordinator

Sales Assistant

Weighbridge/Administrator

Customer Services Representative - Polish Speaker

Part Time Call Centre

Service Advisor

Hotel Receptionist (Monday-Friday)

Short-term Temporary Team Member

Pharmacy Counter Assistant

Branch Administrator - Cork - 3 Month Contract

Deployment South Team Member - Telecoms

Dental Receptionist

Loss Prevention Officer

Retail Customer Assistant

Workplace Solutions - Multilingual, Jr. Sales Development Representative

Team Member (Delivery)

Tier 2 Technical Care Associate (German speaker), Amazon Leo

Interested in Working with Everseen?

Warehouse representative

Deputy Manager

I want to receive the latest job alerts for customer service in rylane cross county cork

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