Find Qa/qc Jobs in Dublin, D

Global QC (Quality Control) Specialist (CL9)
Accenture —Dublin, County Dublin
- Full-time
- Management
- Sales
- Salesforce
QA Specialist
CAI —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
Quick apply
4d
EHS Admin
Winthrop Technologies —Dublin, County Dublin
- Full-time
- English
- Microsoft Office
- IT
Quick apply
AI Lead, Manufacturing & Supply Chain
Alexion Pharmaceuticals,Inc. —Dublin, County Dublin
- Computer Science
- Master's degree
- Bachelor's degree
Radiopharmacy Production Radiochemist
Alliance Medical —Dublin, County Dublin
- Weekend availability
- Communication skills
Quick apply
13d
Aftercare Plumber and Apprentice Trainer
JCPS Mechanical Ltd —DUBLIN 11, County Dublin
- Full-time
- No degree
- Organisational skills
- Communication skills
Quick apply
6d
Senior Power Systems Engineer
Fohntech Group —DUBLIN 15, County Dublin
- Full-time
- Remote
- Engineering
- System design
- Construction experience
6d
Test Pack Manager
Fohntech Group —DUBLIN 15, County Dublin
- Full-time
- Bachelor's degree
CSA Package Owner
PM Group —Dublin, County Dublin
- Engineering
- Project management
- Construction experience
Sr. Product Design Engineer, Data Center Engineering - Electrical Products and Services
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Maintenance
- AWS
Pressure Testing & Cleaning / Passivation Manager
Fohntech Group —DUBLIN 15, County Dublin
- Full-time
- Cleaning
Aftercare Plumber Apprentice Trainer
JCPS Mechanical —Dublin, County Dublin
- Full-time
- Organisational skills
- Communication skills
6d
CSA Construction Manager
Winthrop Technologies —Dublin, County Dublin
- Full-time
- Communication skills
Quick apply
Mechanical Welder
Mercury Engineering —Dunboyne, County Meath
- Welding
- Communication skills
Senior BIM Modeller
Mercury Engineering —Leixlip, County Kildare
- System design
- No degree
Senior HV Project Engineer
Designer Group —Dublin, County Dublin
- Bachelor's degree
- Electrical Engineering
Quick apply

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QA Specialist
CAI —Dublin, County Dublin
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Senior Paid Search Specialist
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Global QC (Quality Control) Specialist (CL9)

Accenture -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Management
Sales
Sales management
Salesforce
English
Digital marketing

Full job description

What you’ll do

The Global Quality Control Lead is responsible for building and maintaining the operational requirements for Regional QC and Hybrid QA Leads to execute on their daily rhythms, manage the accountability systems for those daily rhythms, and be the primary point of contact for program reporting and communication. The Global QC Lead is the key operational owner for Quality Control program success.

Escalation Management

Own the Escalation playbook and operating systems ensuring an optimal workflow and reporting system globally
Manage escalation identification tooling (trackers, AI scorecards, automated scripts), identify and fix if gaps occur
Introduce new identification tooling for updated escalatory behaviors
Deliver monthly reporting on escalation prevalence, SLA attainment, and trends
Track QC Lead and Sales manager OKRs through defined escalation SLAs. Ensure attainment of those metrics each quarter.

High Risk Auditing

Build an optimized high-risk auditing procedure. Maintain the systems and tooling to enable this process for Quality Control Leads
Evaluate QC scorecard and AI scorecards for regular improvements
Own all reporting and dashboards for high-risk auditing reporting
Run Calibration testing processes with Global QC+QI Leads to ensure aligned assessment
Track QC Lead and Sales manager OKRs through defined audit target goals. Ensure attainment of those metrics each quarter.

Gong Management

Manage Gong platform for manual scorecard operations, AI scorecard operations, and in-Gong reporting tools
Manage back-end AI scorecard operations, and consistently test for AI Escalation scorecard reliability and consistency.
Stay current with Gong updates and impacts to daily operations for Sales Managers and Quality Control Leads.
Innovate platform usage within daily operating rhythms

Stakeholder Management and Governance

Maintain documentation for scorecard definitions, escalation criteria, and decision logs.

Partner with Sales Enablement in onboarding certification criteria and support Consult with legal and policy stakeholders to ensure recording compliance and escalatory parameters

Consult with Sales Strategy and Operations for shared tooling and resource management
Collaborate closely with executive leadership to align regional initiatives with Global QC parameters
Manage any project management documentation and tracking mechanisms

Requirements

7+ years of experience, including:

3+ years of sales or sales management experience, preferably in the ad tech, digital advertising or digital marketing industry
4+ years of QA experience
Previous management experience
Exceptional communicator with proven ability to present program performance clearly to senior leadership across global regions
Experienced people manager comfortable leading multiple managers across distributed regions
Strong problem solver who identifies gaps, develops recommendations, and drives solutions to completion
Highly organized with the ability to manage complex projects and navigate competing priorities
Analytically fluent; able to interpret data and communicate findings clearly to varied audiences
Demonstrated ability to influence cross-functional stakeholders and advise leadership on strategic QA priorities
Self-directed and resourceful; thrives in fast-moving environments and delivers results without waiting for direction
Business fluency in English
High comfort with ambiguity; able to build scalable solutions in evolving, undefined spaces
Strong attention to detail
Experience with Salesforce, Gong, and Medallia
Familiarity with virtual sales organization environments

Apply Now

Refine Your Search

qa/qc jobs in dublin, d

Global QC (Quality Control) Specialist (CL9)

QA Specialist

EHS Admin

AI Lead, Manufacturing & Supply Chain

Radiopharmacy Production Radiochemist

Aftercare Plumber and Apprentice Trainer

Senior Power Systems Engineer

Test Pack Manager

CSA Package Owner

Sr. Product Design Engineer, Data Center Engineering - Electrical Products and Services

Pressure Testing & Cleaning / Passivation Manager

Aftercare Plumber Apprentice Trainer

CSA Construction Manager

Mechanical Welder

Senior BIM Modeller

Senior HV Project Engineer

More jobs to discover

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