Find Google customer service Jobs in Dublin, D

Content Strategist (Fixed-Term Contract)
Google —Dublin, County Dublin
- €90,000–€92,500 a year
- Full-time
- Project management
- Bachelor's degree
- No degree
14d
Student Support & Front of House Officer
Future Learning Language School —Dublin, County Dublin
- €29,500–€30,000 a year
- 8 hour shift
- Spanish
- Administrative experience
- Communication skills
- Employee assistance program
- Sick pay
Quick apply
6d
Territory Account Executive- Sweden
Salesforce —Dublin, County Dublin
- Full-time
- English
- Relocation assistance
- Employee discount
4d
Senior Executive Assistant
Clio —Dublin, County Dublin
- €69,400–€94,000 a year
- Full-time
- Spanish
- Google Suite
- Communication skills
14d
Marketing Associate
VITABELLA CLINIC —Crumlin, County Dublin
- €28,300.00–€56,644.86 a year
- Part-time
- Social media management
- Customer service
- English
Quick apply
3d
Geo SMB Sales Specialist, Google Maps Platform, EMEA
Google —Dublin, County Dublin
- €76,000–€77,500 a year
- Full-time
- Spanish
- Sales
- English
4d
Sales Manager, SMB Sales, Google Customer Solutions, Belgian Market
Google —Dublin, County Dublin
- €132,000–€136,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
10d
Outreach Operations Specialist with Portuguese Language
Cognizant —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- Salesforce
Account Manager, Customer Onboarding, GCS Kickstart+ (English, Hebrew)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- English
- Business development
SMB Account Manager, Gemini Enterprise and Google Workspace, Central and Eastern Europe
Google —Dublin, County Dublin
- €62,000–€64,000 a year
- Full-time
- Sales
- Bachelor's degree
- No degree
11d
Specialist, Premium Support (French/English)
Airbnb —Dublin, County Dublin
- €45,000 a year
- Weekend availability
- Remote
- Hospitality
- Google Suite
- Management
Quick apply
3d
Customer & Consumer Data Product Owner
Glanbia Foods —DUBLIN 24, County Dublin
- Hybrid work
- Azure
- Master's degree
- SQL
E-Commerce Executive
MHStar UK Ltd. —Dublin, County Dublin
- €35,000–€45,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Accountant, Fixed Assets
Google —Dublin, County Dublin
- €86,000–€88,500 a year
- Full-time
- Finance
- SQL
- Bachelor's degree
Customer and Business Transformation - Insurance Sector - Manager
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- AWS
- Life insurance
Retail Customer Service
Entain —Ballyfermot, County Dublin
- €14.96 an hour
- Overtime
- Cash handling
17h
Desktop Support Engineer Networking
Teleperformance —DUBLIN 3, County Dublin
- Weekend availability
- Google Suite
- Azure
- Microsoft Outlook
4d
Security Incident Manager
Provincial Security Services —DUBLIN 2, County Dublin
- Full-time
- Analysis skills
- First Aid Certification
- In-person
- Annual leave
- Employee assistance program
Quick apply
5d
Named Account Executive
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Leadership
- Banking
5d
Account Manager, Google Shopping Solutions, Early Careers (German)
Google —Dublin, County Dublin
- €60,000–€61,500 a year
- Full-time
- Sales
- Business development
- Bachelor's degree

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Content Strategist (Fixed-Term Contract)

Google -
Dublin, County Dublin

Apply Now

Job details

Full-time
€90,000–€92,500 a year
14 days ago

Qualifications

Project management
Bachelor's degree
AI
Analytics

Full job description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Dublin, Ireland; London, UK.

Minimum qualifications:

Bachelor’s degree or equivalent practical experience.
5 years of experience in content strategy, management, or design.
Experience with content formats (e.g., personalized, interactive, motion-based, or artificial intelligence), experience design, and content quality moderation.
Experience managing project timelines and prioritizing deliverables.
Experience in building content plans, analyzing metrics, and reporting on content effectiveness.

Preferred qualifications:

5 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
Experience working in global teams and with outsourced content production.
Familiarity with AI-enabled tools for content management, editing or publication.
Proven ability to influence executive stakeholders and to communicate and collaborate well with cross-functional teams.

About the job

At gTech’s Users and Products team (gUP), your mission is to help users get the most out of Google. You will represent Google's users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences. You will build innovative solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities. You will advocate for users through partnerships with product areas at Google (and some Alphabet businesses), supporting Google’s consumer products ecosystem and enabling numerous launches for Google’s consumer products each year.

As a Content Strategist, you own the overall help and support strategy for users and customer care agents for products across multiple content channels (help center, agent knowledge base, multimedia, etc.).

Your role involves frequent collaboration with global stakeholders, including leadership and cross-functional partners across multiple time zones and to ensure effective partnership, you will be flexible with working hours to accommodate meeting overlaps with regions as needed.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €90000 - €92500 (EUR) + 15% bonus target

Learn more about benefits at Google.

Responsibilities

Work closely with the Production team to ensure creation and delivery of accurate, effective, high-quality content for all supported channels across locales, driving and moderating output of AI-enabled content creation or publishing tools as relevant.
Collaborate with stakeholders for content project management and approvals, acting as the main contact point to understand how content can support product updates, business goals, and priorities, and advocating for users with executive product support partners and product managers/engineers.
Advocate opportunities to optimize content and associated workflows/multimedia using data, industry best practices, and experiment-driven insights, measuring the effectiveness of support content experiences for one or more products/product areas.
Design content experiences for users, aligned with product and support goals, informed by customer knowledge, performer industry data, technical capabilities and journey insights.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

Refine Your Search

google customer service jobs in dublin, d

Content Strategist (Fixed-Term Contract)

Student Support & Front of House Officer

Territory Account Executive- Sweden

Senior Executive Assistant

Marketing Associate

Geo SMB Sales Specialist, Google Maps Platform, EMEA

Sales Manager, SMB Sales, Google Customer Solutions, Belgian Market

Outreach Operations Specialist with Portuguese Language

Account Manager, Customer Onboarding, GCS Kickstart+ (English, Hebrew)

SMB Account Manager, Gemini Enterprise and Google Workspace, Central and Eastern Europe

Specialist, Premium Support (French/English)

Customer & Consumer Data Product Owner

E-Commerce Executive

Accountant, Fixed Assets

Customer and Business Transformation - Insurance Sector - Manager

Retail Customer Service

Desktop Support Engineer Networking

Security Incident Manager

Named Account Executive

Account Manager, Google Shopping Solutions, Early Careers (German)

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