Find Distributor Jobs in Citywest, D

Customer Support Administrator (Italian Speaker)
AXA —DUBLIN 1, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Business Development Representative (Animal Health Startup)
Micron Agritech —Dublin, County Dublin
- €35,000–€40,000 a year
- Hybrid work
- Sales
Operations and Logistics Agent
City Wonders Limited —Dublin, County Dublin
- Weekend availability
- Microsoft Word
- Spanish
- Microsoft Excel
4d
Operations and Logistics Agent
City Wonders Ltd —Dublin, County Dublin
- Weekend availability
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
Quick apply
4d
Mobile Service Engineer - Construction Equipment
McHale Plant Sales —Dublin, County Dublin
- Full-time
Quick apply
Quality Operations Officer
United Drug —Dublin, County Dublin
- Full-time
- Organisational skills
- Communication skills
- Employee assistance program
- Employee discount
Quick apply
4d
Broker Consultant
Allianz —Blackrock, County Dublin
- Full-time
- Sales
- Master's degree
- Presentation skills
Head of Health & Safety
Harris Group —DUBLIN 12, County Dublin
- Leadership
- Annual leave
Quick apply
10d
Broker Consultant
Zurich Insurance —Dublin, County Dublin
- Part-time
- No degree
- Communication skills
Head of Parts Distribution
Harris Group —DUBLIN 12, County Dublin
- ERP systems
- Leadership
- Annual leave
Quick apply
7d
Compliance, Asset Management Compliance, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Analysis skills
- In-person
- Communication skills
- Employee assistance program
Sales Executive Leinster
PEL Group —Dublin, County Dublin
- Full-time
- Sales
- Communication skills
- Negotiation
Quick apply
8d
Inside Sales Associate
ADI Global Distribution —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- No degree
Product Development International Markets Senior Specialist
Intesa Sanpaolo Group —Dublin, County Dublin
- English
- Finance
- Bachelor's degree
Operations & Outsourcing Manager
Fineco Asset Management DAC —Dublin, County Dublin
- Microsoft Excel
- Business
- Accounting
1d
Business Development / New Sales Associate
Shiva Air Conditioning —DUBLIN 24, County Dublin
- €32,000–€240,000 a year
- Full-time
- Sales
- No degree
- Contracts
- Work from home
Sales & Marketing Project Coordinator
Novartis —Dublin, County Dublin
- €31,150–€57,850 a year
- Full-time
- Communication skills
- Marketing
1d
Senior Manager, Quality Assurance - GxP
PTC Therapeutics International Limited —DUBLIN 2, County Dublin
- Full-time
- Microsoft Office
- Bachelor's degree
- Mentoring
Quick apply
7d
Social Enterprise Manager
ChildVision —Dublin, County Dublin
- €34,701–€54,907 a year
- Full-time
- Management
- Sales
- Business development
- Annual leave
- Employee assistance program
14d
Senior Sales Manager
Innalabs —DUBLIN 15, County Dublin
- Full-time
- Sales
- English
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
11d

I want to receive the latest job alerts for distributor in citywest, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

distributor jobs near citywest, d

Operations Agent jobs in Dublin, County Dublin

Retail Sales Associate jobs in Dublin, County Dublin

Outsourcing Manager jobs in Dublin, County Dublin

Mobile Developer jobs in Dublin, County Dublin

Operations Officer jobs in Dublin, County Dublin

Compliance Officer jobs in Dublin, County Dublin

Marketing Project Manager jobs in Dublin, County Dublin

Business Development Executive jobs in Dublin, County Dublin

Broker jobs in Dublin, County Dublin

Sales Executive jobs in Dublin, County Dublin

Health & Safety jobs in Carlow, County Carlow

Health Safety Manager jobs in Cork, County Cork

Health Safety jobs in Drogheda, County Louth

Customer Service Agent jobs in Dublin, County Dublin

Check In Agent jobs in Dublin Port, County Dublin

Flight Operations jobs in Dublin Airport, County Dublin

Operations Specialist Remote jobs in Dublin, County Dublin

Italian Speaker jobs in Blackrock, County Dublin

Portuguese Speaker, Remote jobs in Cork, County Cork

Italian Speaker jobs in Dublin, County Dublin

Customer Support Administrator (Italian Speaker)

AXA -
DUBLIN 1, County Dublin

Apply Now

Job details

3 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Italian
Communication skills

Full job description

Job Description:

ABOUT AXA MPS FINANCIAL

AXA MPS Financial is a life insurance company under Irish law, regulated by the Central Bank of Ireland and operating in the Italian market under the Freedom to Provide Services regime, through a widespread network of banks.

It was established in 1999 in Dublin as a company specialized in Unit and Index Linked insurance products, and since 2007 it has been part of the AXA MPS Joint Venture (which owns 100% of the company through AXA MPS Assicurazioni Vita S.p.A), combining the historical expertise and traditional local presence of the Montepaschi Group with AXA's international leadership in financial protection.

Since January 1, 2014, the company has been part of the AXA ITALIA insurance group (registered in the Register of Insurance Groups with no. 041).

https://www.axa-mpsfinancial.ie/

POSITION MISSION & MAIN ACTIVITIES

MAIN PURPOSE OF JOB

Manage verbal and written responses to queries, requests of information, transactions and possible escalations received by customers, distributor network (BMPS – Banca Monte dei Paschi di Siena) and third parties by email, telephone, chat and webform.

Manage Data entry on AML system for specific offline transactions received by customers, distributor network and third parties.

Manage back-office activities related to online and offline transactions.

Promote proactively innovation in tools and processes to improve the overall QoS and operational efficiency.

KEY PERFORMANCE MEASURES:

Manage all the queries (verbal and written) coming daily ensuring a high level of service.
Manage requests directly or with support of senior colleagues and manager and the respective departments, concerning the requests.
Support their organisational unit with Back Office activities (Cases Management, Report compilation and Outbound contacts), both by email and telephone.
Manage clients’ offline transaction requests (death claim, maturity, surrender, variation…) ensuring that they are properly forwarded to the relevant department.
Manage data entry on AML system for specific offline transactions received by email or post, revert to AML team for investigations.
Manage the relationship with internal departments leading to resolution of requests.
Respond to queries and requests from Italian Authorities (Agenzia delle entrate, Guardia di finanza).
Contribute to ensure that all the KPIs are met, and an excellent service is provided.
Provide feedback to trigger actions to optimise the QoS and the operating machine, contribute to the company overall goals.
Support the Operations team when needed.

KEY CUSTOMERS

Internal:

Components of the Customer Support, in particular the members of the team and the Manager.
Customer Operation Team usually involved in escalation and complex queries.
Other Organisational units in the company especially those involved in handling requests (Customer Operations, Compliance/AML, Distribution, Product, Actuarial, Digital teams).

External:

Distributor Network (BMPS – Banca Monte dei Paschi di Siena)
Third part banks
Final Customers
Authorities, Institutions, Associations
Third parties (i.e lawyers)
FNZ CO
AXA Italy (Smart Centre)

PROFILE, SKILLS & COMPETENCIES

Qualifications:

High School Diploma /Degree
Knowledge: 1-2 years of experience in Customer Service

Knowledge:

PC and/or laptop, copy/scan/fax machine, telephone and other
general office equipment
Good knowledge of MS Office (Excel, Word, PPT)
CRM

Skills:

Excellent, clear, strong written and verbal communication skills
Customer oriented
Problem solving and Stress management
Ability to effectively prioritize and manage day-to-day tasks in an efficient manner
Reliable, self-motivated, well organized
Ability to multitask in a fast-paced environment
Excellent organizational and interpersonal skills
Demonstrates accuracy and thoroughness and monitors own work to ensure quality
Ability to work within a team environment as well as independently
Fluent in English and Italian (spoken and written)
PC Skills and Communication tools (Softphone, Outlook, CRM, Windows, Teams)

Apply Now

Refine Your Search

distributor jobs in citywest, d

Customer Support Administrator (Italian Speaker)

Business Development Representative (Animal Health Startup)

Operations and Logistics Agent

Operations and Logistics Agent

Mobile Service Engineer - Construction Equipment

Quality Operations Officer

Broker Consultant

Head of Health & Safety

Broker Consultant

Head of Parts Distribution

Compliance, Asset Management Compliance, Associate, Dublin

Sales Executive Leinster

Inside Sales Associate

Product Development International Markets Senior Specialist

Operations & Outsourcing Manager

Business Development / New Sales Associate

Sales & Marketing Project Coordinator

Senior Manager, Quality Assurance - GxP

Social Enterprise Manager

Senior Sales Manager

I want to receive the latest job alerts for distributor in citywest, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected