Find Senior manager Jobs in Skerries, D

Aftersales Manager VW SEAT CUPRA
Bright Motor Group —Swords, County Dublin
- €50,000–€75,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance program
- Sick pay
Quick apply
10d
Senior Psychologist - CDNT 100169
Health Service Executive —North Dublin, County Dublin
- €100,483–€118,111 a year
- Full-time
- Annual leave
- Employee assistance program
12d
CDX account and platform manager
CDX.ie —Damastown, County Dublin
- From €28,000 a year
- Full-time
- Sales
- Customer service
- Analysis skills
Quick apply
1d
Project Controls Manager
Ramboll —Swords, County Dublin
- Engineering
- Analysis skills
- No degree
- Annual leave
Quick apply
2d
Senior Physiotherapist in Cystic Fibrosis
Beaumont Hospital —Dublin, County Dublin
- Full-time
- Master's degree
- No degree
3d
Head of Financial and Corporate Services 100194
Health Service Executive —North Dublin, County Dublin
- Clinic
3d
Head of Client Services 100195
Health Service Executive —North Dublin, County Dublin
3d
Dietitian, Senior Primary Care Paediatric Services Diaitéiteach, Sinsearach DNE26136
Health Service Executive —North Dublin, County Dublin
- Part-time
3d
Project Portfolio Director
UK & Ireland Cement & Lime —Drogheda, County Louth
- Full-time
- Engineering
- Master's degree
- Analysis skills
Quick apply
4d
Learning & Development Specialist (Transport & Accessibility)
Vision Ireland —Glasnevin, County Dublin
- €50,000–€60,000 a year
- Full-time
- Project management
- In-person
- Communication skills
Quick apply
4d
Clinical Nurse Manager 1, St Anne's
Beaumont Hospital —Dublin, County Dublin
- Management
- Research
- No degree
5d
Business Manager Disability 100435
Health Service Executive —North Dublin, County Dublin
- €61,219–€79,583 a year
- Clinic
- Organisational skills
- Business
5d
Senior Speech and Language Therapist in Paediatric Cochlear Implant
Beaumont Hospital —Dublin, County Dublin
- Full-time
8d
MEP Agent / Mechanical & Electrical Site Agent
Wills Bros Limited —Dublin Airport, County Dublin
- Full-time
- AutoCAD
- English
- Project management
- Annual leave
- Employee assistance program
Quick apply
8d
Human Resource & Workforce Planning Specialist
SuperValu Killester —Killester, County Dublin
- €38,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Bachelor's degree
Quick apply
8d
Psychologist Senior Síceolaí Sinsearach DNE26126
Health Service Executive —North Dublin, County Dublin
8d
Interim Chief Operations Officer/Príomhoifigeach Oibríochtaí Eatramhach
Incorporated Orthopaedic Hospital Of Ireland —Dublin, County Dublin
- Full-time
- No degree
- Rehabilitation centre
- Leadership
9d
Junior Installer
Wayfinders —Baldoyle, County Dublin
- Full-time
- No degree
- Construction experience
- In-person
Quick apply
9d
Environmental, Health & Safety Advisor
Flynn —DUBLIN 11, County Dublin
- Full-time
- Communication skills
Quick apply
11d
Graduate Engineer - Drogheda
EPS Group —Drogheda, County Louth
- Full-time
- AutoCAD
- Engineering
- Bachelor's degree
Quick apply
11d

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Aftersales Manager VW SEAT CUPRA

Bright Motor Group -
Swords, County Dublin

Quick apply

Job details

Permanent | Full-time
€50,000–€75,000 a year
10 days ago

Benefits

Bike to work scheme
Company pension
Employee assistance program
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills
Time management

Full job description

About Us:

Bright Motor Group was founded in 1982 and is now one of Ireland’s leading Motor Retailers, representing some of the best-known vehicle brands including Ford, Hyundai, SEAT, Cupra, Volkswagen Commercial, Citroën, Suzuki, Peugeot, Opel, Leapmotor, DS and BYD.

With 9 showrooms situated at Airside near Swords, a further 5 at Navan Road and our Bray dealership, we are located close to the motorway network and easily accessible from all areas of Greater Dublin.

As a result of our ongoing expansion and business growth, we are seeking to strengthen our team by appointing positive and motivated individuals to take the business to the next level and achieve the strategic goals that we have set.

Bright Motor Group is currently recruiting an Aftersales Manager at our Campus in Swords. This is an exciting opportunity for a driven, customer-focused professional to build a rewarding career with one of Ireland’s leading motor retailer groups.

The Aftersales Manager (VW & SEAT CUPRA) is a senior operational leadership role with full accountability for the commercial, operational, customer experience, people leadership and compliance performance of the aftersales operation . The role is designed as a combined strategic and operational leadership position with broad commercial accountability.

The position is accountable for delivering sustainable profit contribution, high customer satisfaction, disciplined operational control and development of a high-performing team. This role carries responsibility for achieving business targets while exercising discretion and initiative to adapt plans, resources and processes in line with business needs.

Role responsibilities:

Oversee the day-to-day running of the aftersales department across VW Commercial and SEAT CUPRA.
Ensure workshop loading, productivity, efficiency and labour sales targets are achieved.
Monitor and improve departmental KPIs including recovery rates, technician utilisation, customer retention, NPS and profitability.
Implement effective scheduling by using the workshop planner and workflow processes to maximise workshop capacity.
Maintain excellent standards of cleanliness, health & safety, and operational compliance.
Ensure all manufacturer standards and franchise requirements are consistently met.
Control resources and utilise assets to achieve qualitative and quantitative targets.
Ensure payment for repairs and servicing of vehicles is collected as per company policy.
Ensure staff adhere to correct uniform and maintain a high standard of dress including proper usage of PPE.
Deliver outstanding customer service and maintain high customer satisfaction levels.
Consistently Achieve NPS Targets
Resolve customer concerns and escalations professionally and efficiently.
Promote customer retention initiatives and aftersales marketing campaigns.
Improve customer service experience, creating engaged customers and facilitating organic growth.
Ensure service procedures, policies and standards and implemented and maintained.
Ensure all the teams are familiar and trained on the Dealer Management System and utilisation in accordance with process and standards.
Ensure service advisors maintain excellent communication throughout the customer journey.
Lead, motivate, train and develop service advisors, technicians, workshop controllers, parts personnel, and support staff.
Conduct regular performance reviews, coaching and mentoring sessions.
Identify training and development needs within the aftersales team.
Support the apprenticeship program in line with company standards.
Foster a positive, performance culture with strong teamwork and accountability.

The ideal candidate will have:

Valid full driving licence (essential).
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and a commitment to providing excellent service.
Flexible and adaptable to changing priorities and workloads.
Strong organisational and time-management skills.
Strong understanding of vehicle preparation standards.
Self-motivated, professional, and customer focused

What we offer in return:

Highly Competitive Remuneration Package
Career progression opportunities within Bright Motor Group.
Supportive team environment and modern dealership facilities.
Provision of a demo vehicle.
21 days basic holiday.
Company Pension.
Employee Assistance Programme.
Staff discount.
Staff referral scheme.

Benefits:

Bike to work scheme
Company pension
Employee assistance program
On-site parking
Sick pay

Job Types: Permanent, Full-time

Pay: €50,000.00-€75,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

senior manager jobs in skerries, d

Aftersales Manager VW SEAT CUPRA

Senior Psychologist - CDNT 100169

CDX account and platform manager

Project Controls Manager

Senior Physiotherapist in Cystic Fibrosis

Head of Financial and Corporate Services 100194

Head of Client Services 100195

Dietitian, Senior Primary Care Paediatric Services Diaitéiteach, Sinsearach DNE26136

Project Portfolio Director

Learning & Development Specialist (Transport & Accessibility)

Clinical Nurse Manager 1, St Anne's

Business Manager Disability 100435

Senior Speech and Language Therapist in Paediatric Cochlear Implant

MEP Agent / Mechanical & Electrical Site Agent

Human Resource & Workforce Planning Specialist

Psychologist Senior Síceolaí Sinsearach DNE26126

Interim Chief Operations Officer/Príomhoifigeach Oibríochtaí Eatramhach

Junior Installer

Environmental, Health & Safety Advisor

Graduate Engineer - Drogheda

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