Contract Type: Full time, permanent
Work schedule: Monday - Friday
Location: The Wayfinding Centre, Botanic Road, Glasnevin, Dublin.
Reporting to: National Access and Mobility Manager
Closing date: 21st July 2026
About the Role
The Wayfinding Centre is seeking an experienced trainer to develop and deliver engaging, high-quality training programmes focused on transport accessibility and disability awareness for internal staff and external partners, such as transport operators and key professionals within the built environment sector.
This role requires strong applied knowledge of Ireland's transport systems and passenger accessibility needs. Candidates must demonstrate comprehensive understanding of major transport modes, journey planning tools, passenger information services, network accessibility supports, and the barriers faced by people with disabilities when travelling.
The successful candidate will report to the National Access and Mobility Manager of the Wayfinding Centre. They will collaborate closely with people with disabilities, cross-functional teams, subject matter experts and industry stakeholders to drive learning and development programmes, policies and procedures aligned with the WayFinding Centre's goals.
This role is full-time and fully on site, involving a combination of on-site duties as well as tasks performed in various external settings. Some flexibility is required surrounding working outside the stated working week on occasion, when required.
About The Wayfinding Centre
Vision Ireland's The Wayfinding Centre is an immersive, user-friendly transport training environment that aims to facilitate safer and more inclusive journeys in Ireland.
The centre prioritises the provision of travel training programmes designed to help those with access requirements, reduced mobility and disabilities build the skills and confidence to navigate public transport safely and easily.
A first of its kind, the centre provides a diverse suite of learning opportunities including disability equality and awareness training, inclusive design workshops and hosting transport accessibility projects with transport, urban realm and academic stakeholders to help address the transport accessibility gap - all while placing individuals with disabilities at the core of its work.
Key Responsibilities:
Planning, Design & Development of Training:
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Create and curate training content that is accessible and relevant for all employees, with a special focus on disability awareness, inclusion, and accessibility in transport systems.
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Utilise a variety of instructional methods, including in-person workshops, and blended learning approaches, ensuring they are inclusive for individuals with disabilities.
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Collaborate with industry experts, and stakeholders to identify training gaps and align training programs with industry standards and regulations.
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Oversee the development of training content, curriculum, and materials for external partners
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Ensure that all training materials are compliant with legal and regulatory requirements related to disability inclusion and accessibility.
Stakeholder Engagement:
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Collaborate with department heads and external partners to identify training needs and develop customised learning solutions.
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Engage with individuals with disabilities to ensure that training programmes address their unique needs and challenges.
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Build partnerships with disability advocacy groups, transport providers, design professionals and training providers to stay informed on best practices and emerging trends.
Programme Management:
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Roll out training programmes in line with the values and mission of the organisation, ensuring high levels of participation and engagement.
Coordinate training schedules, venues, and logistical arrangements for both internal and external training events, in turn creating a training calendar that outlines the schedule of training sessions and events.
Collaborate with training coordinators to ensure seamless execution of training sessions, including participant registrations, materials preparation, and technology setup
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Monitor and evaluate the effectiveness of training programs, using data and feedback to make continuous improvements.
Facilitation & Delivery:
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Lead workshops, seminars, and training sessions, adapting delivery methods to accommodate various learning styles and abilities.
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Provide coaching and mentoring to employees and managers to foster a culture of continuous learning and inclusion.
Evaluation & Reporting:
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Assess the impact of L&D programmes and make amendments as necessary
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Report on training effectiveness, participation rates, and return on investment (ROI) to senior management.
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Use feedback and data analytics to refine and improve L&D strategies and programmes continually.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Selection Criteria
Education:
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Relevant third level qualification
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Certifications in Learning & Development, Disability Awareness, or Orientation & Mobility are advantageous.
Experience:
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Minimum of 3-5 years of experience in a Learning & Development role, with a background in/significant knowledge of the disability and/or public transport sector a strong advantage.
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Proven experience in designing and delivering accessible training programs.
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Experience working with diverse teams and individuals with disabilities.
Skills:
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Strong knowledge of adult learning principles and instructional design methodologies.
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Excellent communication and presentation skills, with the ability to engage and inspire diverse audiences.
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Strong project management skills, with the ability to manage multiple initiatives simultaneously.
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Empathy, patience, and a strong commitment to promoting disability inclusion and accessibility.
Personal Attributes:
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Passionate about learning and development with a focus on making a positive impact in the disability sector.
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Collaborative and team-oriented, with a commitment to fostering an inclusive workplace culture.
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Adaptable and open to continuous learning, with a proactive approach to problem-solving.
Accessibility, Equality, Diversity and Inclusion:
Vision Ireland is an equal opportunities & inclusive employer.
We welcome and encourage job applications from people of all backgrounds. We welcome and encourage people with relevant professional experience and a lived experience of disability or access requirements to apply.
At Vision Ireland, we value diversity and strive to create an inclusive environment where everyone has equal opportunities. The Wayfinding Centre is committed to putting the voices of people with disabilities at the heart of everything that we do. We strive to create a supportive environment where every team member can thrive and contribute fully to our mission. Join us in our mission to create a more inclusive and equitable workplace where everyone feels valued and empowered.
If you require any accommodations during the application process or throughout your employment, please let us know, and we will work with you to meet your needs.
Additional information:
Applicants must submit a current CV and cover letter outlining your motivation to apply. Candidates must be eligible to work full-time in the Republic of Ireland.
Garda Vetting will be conducted for the recommended candidate in accordance with the Vision Ireland Garda Vetting policy.
Please send informal enquiries to [email protected]
Read more about the exciting journey of The Wayfinding Centre on our website https://thewayfindingcentre.ie/
Vision Ireland Website: https://www.vi.ie/
Our Services: https://www.vi.ie/supporting-you/adults/services-available/
Accessibility: https://www.vi.ie/about-us/accessibility-statement/