Find (director) group functions Jobs in Dublin, D

Head of Direct Retail Strategy & Performance
AXA —DUBLIN 1, County Dublin
- Hybrid work
- Research
- Business development
- Budgeting
9d
Director - Consulting, Government & Public Sector (G&PS) - Advisory
PwC —Dublin, County Dublin
- Full-time
- Master's degree
- Business development
- Bachelor's degree
HR Technology | Director/Senior Manager | Technology Consulting | Advisory
PwC —Dublin, County Dublin
- Full-time
- Oracle
- Master's degree
- Bachelor's degree
Health Transformation Director - Health Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Master's degree
- Business
- Leadership
Transport Director - Government & Public Sector (G&PS) - Advisory
PwC —Dublin, County Dublin
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Business Unit Head of Commissioning
Mercury Engineering —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Associate Director Corporate Security
UnitedHealth Group —Dublin, County Dublin
- Full-time
- Analysis skills
- Leadership
- Communication skills
Head of HR - Europe
Citi —Dublin, County Dublin
- €230,000–€420,000 a year
- Full-time
- English
- Analysis skills
- Human resources
14d
Associate Director Data Mining
Optum —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- Mentoring
9d
Head of Supply Chain Transformation
Life Scientific —Dublin, County Dublin
- Hybrid work
- System design
- AI
Head of Digital Platforms and AI Marketing Transformation, Director
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Product management
Global Labelling Director, Content
Novartis —Dublin, County Dublin
- €90,300–€167,700 a year
- Full-time
- Hybrid work
- Leadership
9d
Director, Credit & Accounts Receivable
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- AWS
- Leadership
Director, Fund/Client Accounting Manager
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Finance
- Analysis skills
- Presentation skills
SAP Order to Cash Lead | Senior Manager/Director | Technology Consulting | Advisory
PwC —Dublin, County Dublin
- Full-time
- Accounting
- Leadership
- Accounting
Head of Procurement
Sisk —Dublin, County Dublin
- Full-time
- No degree
- Construction experience
- Business
- Annual leave
Head of Parts (Shared Services)
Gowan Auto —Citywest, County Dublin
- Full-time
- Marketing
- Social media management
- Analysis skills
- Work from home
- Employee assistance program
Quick apply
8d
Country Head of Sales
Rhenus SE & Co. KG —Dublin, County Dublin
- Full-time
- Sales
- Master's degree
- Negotiation
Head of Parts Distribution
Harris Group —DUBLIN 12, County Dublin
- ERP systems
- Leadership
- Annual leave
Quick apply
Head of Brokerage
Kota —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Supervising experience
- Communication skills

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Head of Direct Retail Strategy & Performance

AXA -
DUBLIN 1, County Dublin

Apply Now

Job details

Permanent
9 days ago

Qualifications

CPC Card
Research
Business development
Budgeting
Leadership
Communication skills

Full job description

Job Description:

Lead the strategy, transformation, and performance agenda for Direct Retail at AXA Ireland.

Reporting to the Director of Direct Retail, you will play a key role in shaping the future direction of our Direct Retail business. You will lead the development and execution of strategy, drive large-scale transformation initiatives, and enhance business performance to support sustainable growth, operational excellence, and outstanding customer outcomes.

Working closely with senior leaders across AXA Ireland and the wider AXA Group, you will identify opportunities to modernise our customer journeys, accelerate innovation, and ensure the Direct Retail function is equipped to deliver on its growth ambitions.

At AXA, we work smart empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. This role can be based in Dublin, Derry, or Belfast with hybrid working in place.

What You'll Be Doing

You will lead the strategy, transformation, performance, and governance agenda for Direct Retail, ensuring the function is positioned to deliver sustainable growth, operational excellence, and exceptional customer outcomes.

Strategic Leadership & Planning

Lead the development, refinement, and communication of the Direct Retail strategy, ensuring alignment with business objectives, customer needs, and market opportunities.

Translate strategic priorities into clearly defined projects and initiatives, establishing delivery milestones and performance measures.

Monitor market trends, customer behaviour, competitor activity, and technological advancements to identify opportunities for growth and innovation.

Provide strategic recommendations and insights to senior leaders to support effective decision-making and long-term planning.

People Leadership

Lead, motivate, and develop the Strategy & Performance teams, including First Line Risk and Product Owners across ROI and NI.

Foster a culture of accountability, innovation, collaboration, and continuous improvement.

Support talent development through coaching, mentoring, succession planning, and capability-building initiatives.

Promote effective cross-functional collaboration and communication to deliver strategic priorities and operational excellence.

Customer & Project Delivery

Oversee Product Owners in defining and managing product development roadmaps aligned to business strategy, customer needs, and risk management standards.

Lead key transformation and change initiatives from concept through to implementation, ensuring delivery within agreed timelines, budgets, and benefit expectations.

Prioritise projects that support modernisation, operational efficiency, customer satisfaction, and business growth.

Ensure customer needs remain central to decision-making, shaping initiatives that improve customer journeys and experiences.

Operational Performance & Governance

Drive continuous improvement across processes, systems, and tools to optimise performance and maximise business value.

Ensure the Direct Retail function remains focused on strategic objectives and delivers measurable business outcomes.

Collaborate with senior leaders across HR, IT, Compliance, and other business areas to ensure strategic initiatives are fully supported and successfully embedded.

Act as a trusted advisor to senior management, providing performance reporting, strategic insights, and recommendations.

Lead transversal projects of strategic importance, working with AXA Group and external partners where required.

Monitor external trends and emerging innovations, including the evolution of the "contact centre of the future", conducting research and development activities to identify opportunities for AXA Ireland.

Ensure all supporting processes comply with CPC and other relevant regulatory requirements, working closely with Compliance teams.

Lead the Direct Retail Risk function, ensuring projects and operational activities comply with regulatory, legal, risk, and governance requirements.

Proactively identify, assess, and mitigate risks associated with strategic initiatives, operational processes, and transformation programmes.

Financial Management

Develop robust business cases for proposed projects and strategic initiatives, providing detailed analysis, recommendations, and financial rationale to support investment decisions.

Support the delivery of growth and performance objectives through effective evaluation and prioritisation of strategic opportunities.

What We're Looking For

10+ years' experience within insurance, financial services, or a related industry, including 5+ years in senior leadership roles, with a track record of delivering strategic change, transformation, and business performance improvement.

Significant experience leading complex transformation programmes, operational change, or innovation initiatives within customer-focused organisations.

Demonstrated success in strategy execution, programme delivery, and leading teams through change.

Commercial acumen, including experience in business planning, budgeting, performance management, and business case development.

Good understanding of customer journeys, market dynamics, risk management principles, and the regulatory environment within insurance or similarly regulated industries.

Awareness of emerging technologies, market trends, and innovations relevant to customer engagement and retail insurance.

Ability to influence and engage stakeholders at all levels, building trusted relationships and working collaboratively to achieve results.

Leadership experience, with the ability to develop high-performing teams and foster an inclusive and collaborative culture.

Excellent analytical, communication, and problem-solving skills, with the ability to translate strategic priorities into meaningful business outcomes.

Highly organised and adaptable, with the ability to manage competing priorities in a fast-paced environment.

Qualifications

Essential

Third-level degree or equivalent qualification

Desirable

APA and/or CIP qualification

Agile Product Owner or related Agile certification

Regulatory Requirements

This role is allocated CF1 role under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. You can find more information on axa.ie/careers.

As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom.

This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.

Apply Now

Refine Your Search

(director) group functions jobs in dublin, d

Head of Direct Retail Strategy & Performance

Director - Consulting, Government & Public Sector (G&PS) - Advisory

HR Technology | Director/Senior Manager | Technology Consulting | Advisory

Health Transformation Director - Health Consulting - Advisory

Transport Director - Government & Public Sector (G&PS) - Advisory

Business Unit Head of Commissioning

Associate Director Corporate Security

Head of HR - Europe

Associate Director Data Mining

Head of Supply Chain Transformation

Head of Digital Platforms and AI Marketing Transformation, Director

Global Labelling Director, Content

Director, Credit & Accounts Receivable

Director, Fund/Client Accounting Manager

SAP Order to Cash Lead | Senior Manager/Director | Technology Consulting | Advisory

Head of Procurement

Head of Parts (Shared Services)

Country Head of Sales

Head of Parts Distribution

Head of Brokerage

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