Find Customer account specialist Jobs in Dublin, D

Customer Success Coordinator
Pluralsight —Dublin, County Dublin
- Full-time
- Business development
- Bachelor's degree
- No degree
- Annual leave
9d
Property and Asset Manager
Fold Housing Association —Santry, County Dublin
- €66,722–€77,668 a year
- On call
- Microsoft Excel
- Maintenance
- Contracts
Financial Reporting Specialist
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
- Annual leave
8d
Cash Collections Specialist / Revenue Analyst
Verve —Dublin, County Dublin
- Microsoft Excel
- Analysis skills
- Communication skills
4d
CLO Deal Administrator
U.S. Bank National Association —DUBLIN 18, County Dublin
- €41,820–€49,200 a year
- Full-time
- Analysis skills
- No degree
- Organisational skills
Technical Account Manager
Xtremepush —DUBLIN 2, County Dublin
- €50,000 a year
- Hybrid work
- SQL
- AWS
- JavaScript
Quick apply
EMEA Account Executive
LastPass —Dublin, County Dublin
- Hybrid work
- Sales
- No degree
- AI
- Annual leave
- Employee assistance program
Wealth Executive
Goodbody —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- Analysis skills
Portfolio Specialist
Kone —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Microsoft Office
- No degree
Tax Specialist
Irish Life Group Services Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Growth Specialist, Italian & Spanish Speaker
Klaviyo —Dublin, County Dublin
- €42,880–€64,320 a year
- Full-time
- Spanish
- Google Suite
- Salesforce
Quick apply
Early Life Specialist
Global Payments Europe, S.R.O. —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- No degree
Quick apply
Technical Advisor
Indaver —Dublin, County Dublin
- Bachelor's degree
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Operations Specialist
Ace Express Freight —Lusk, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- No degree
- Annual leave
- Employee assistance program
Quick apply
2d
EMEA Account Sourcing Manager
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Assistant Vice President, Fund Accounting (Private Assets)
Citco —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Global Support Contract Specialist
Salesforce —Dublin, County Dublin
- Full-time
- Google Suite
- Sales
- Salesforce
1d
Account Manager
Sodexo —Dublin, County Dublin
- Up to €70,000 a year
- Hospitality
- Organisational skills
- In-person
- Employee assistance program
- Gym membership
Quick apply
1d
FICO Business Analyst
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Communication skills
Quick apply
Senior Onboarding Specialist-Slack
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Java
- SQL

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Customer Success Coordinator

Pluralsight -
Dublin, County Dublin

Apply Now

Job details

Full-time
9 days ago

Benefits

Unlimited paid holidays
Annual leave

Qualifications

Business development
Bachelor's degree
Cloud computing
SaaS

Full job description

Job Description:

A Customer Success Specialist is responsible for leveraging scale techniques to manage large volumes of customer contracts along with Value Driven conversations through the customer lifecycle for higher value customers in their territories. This position is responsible for ultimately supporting, managing, and closing renewal transactions. They collaborate within Revenue and Success, Marketing and Legal to maximize the renewal forecast while looking for additional opportunities for upselling additional revenue. The Customer Success Specialist works in partnership with the Account Executives when expansion opportunities are identified, ensuring that the right sales resources are engaged to maximize growth within the account.

Who you’re committed to being:

You enjoy learning and are open to new ways of doing things.
You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.
When communicating you are self-aware, insightful, and proactive.
You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.
You believe in continuous improvement and request frequent feedback from others.

What you’ll do:

Complete customer lifecycle management including forecasting, opportunity management, quoting, agreement negotiations, and order creation and submission.
Engage with Revenue and Customer Success counterparts to identify and mitigate risk within your customer base, often relying on digital or data oriented strategies when available.
Partner effectively and cross-functionally with sales account executives supporting this customer segment.
Minimum qualifications/skills
Experience renewing customers and identifying expansion opportunities
Background in business development, sales or scale customer success
Comfortable using a variety of communication methods (sending outbound emails, making outbound phone calls, conducting virtual meetings, leading webinars, etc.)
Proven track record of success in managing a high-volume portfolio of accounts leveraging data to improve efficiency
Business acumen and ability to analyze data to address customer situations

Experience you’ll bring:

B2B SaaS experience; familiarity with SaaS renewal motion

Requirements:

Requires a minimum of 2 years of related or equivalent experience; a Bachelor’s degree, or an advanced degree without experience.
Hybrid Work Model: This role follows a hybrid schedule, with on-site work at our Dublin, Ireland office Wednesday and Thursday and remote flexibility on Mondays, Tuesdays and Fridays. This approach helps us collaborate more effectively, make decisions more quickly, and build a stronger culture, while still providing flexibility.
Travel expectations differ by role. Some quota-bearing sales positions involve limited travel, while others may involve travel of up to 40%, depending on business needs.

Why you’ll love working here:

We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
We’re mission driven and guided by our culture pillars
We have a strong commitment to diversity and belonging
We cultivate a culture of trust, autonomy, and collaboration
We’re lifelong learners and champion team member growth and advancement
We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About us:

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.

Physical Requirements:

This role is primarily performed in an office or home office setting and involves standard computer-based work.

EEOC Statement & Accommodations Statement:

Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws.

If you need an accommodation to apply, interview, or perform essential job functions,

Recruiting Scam Notice:

Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.

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#LI-Hyrbid

About Us

We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands-on, immersive learning experiences designed to help individuals skill-up faster.

Apply Now

Refine Your Search

customer account specialist jobs in dublin, d

Customer Success Coordinator

Property and Asset Manager

Financial Reporting Specialist

Cash Collections Specialist / Revenue Analyst

CLO Deal Administrator

Technical Account Manager

EMEA Account Executive

Wealth Executive

Portfolio Specialist

Tax Specialist

Associate Growth Specialist, Italian & Spanish Speaker

Early Life Specialist

Technical Advisor

Operations Specialist

EMEA Account Sourcing Manager

Assistant Vice President, Fund Accounting (Private Assets)

Global Support Contract Specialist

Account Manager

FICO Business Analyst

Senior Onboarding Specialist-Slack

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