Find Customer experience specialist Jobs in Carrigaline County Cork

Desk Account Manager
Motorola Solutions —Cork, County Cork
- Full-time
- Salesforce
- English
- Presentation skills
- Employee assistance program
Quality Specialist Engineer
Eurofins Ireland PSS —Ringaskiddy, County Cork
- 8 hour shift
- Engineering
- Bachelor's degree
- No degree
- Free parking
- Annual leave
Quick apply
Field Application Specialist - Fluid Management Technologies
Sartorius —Cork, County Cork
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
- Annual leave
Functional Consultant
Evo-soft Ireland —Cork, County Cork
- Presentation skills
- No degree
- Time management
Financial Specialist I
Gilead Sciences —Cork, County Cork
- Full-time
- English
- Accounting
- Organisational skills
7d
HR Operations Specialist, Employee Care International
McKesson —Cork, County Cork
- €50,300–€83,800 a year
- Monday to Friday
- Bachelor's degree
- Continuous improvement
- Conflict management
Helpdesk Analyst
SolarWinds —Cork, County Cork
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
10d
Customer Support Specialist (Multilingual with German and English) I Fintech I Cork
TELUS Digital —Cork, County Cork
- €35,900 a year
- English
- Presentation skills
- AI
- Relocation assistance
Quick apply
2d
Account Executive- Personal Lines - Cork
Arachas —Cork, County Cork
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
Skilled Operative – Cork - Full Time
McBreen Environmental Drain Services Ltd —Cork, County Cork
- From €16.50 an hour
- Full-time
- English
- Construction experience
Quick apply
Systems Application Analyst
AXA —Little Island, County Cork
- Analysis skills
- Communication skills
20h
IT Validation Specialist
Catalyx —Cork, County Cork
- Computer Science
- ERP systems
- Analysis skills
Quick apply
Fitness Operations Specialist
Apple —Cork, County Cork
- Bachelor's degree
- First Aid Certification
- No degree
2d
IT Manager
Citco —Cork, County Cork
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Manager, Customer Success - EMEA
Canto —Cork, County Cork
- Microsoft Excel
- Salesforce
- Master's degree
3d
Talent Acquisition Specialist
Catalyx —Cork, County Cork
- Full-time
- Recruiting
- In-person
- Communication skills
Quick apply
Lab IT Systems Specialist
Catalyx —Cork, County Cork
- Full-time
- Computer Science
- Windows
- IT
Quick apply
HSE Specialist
Hovione —Cork, County Cork
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Drug Safety & Pharmacovigilance Specialist
McKesson —Cork, County Cork
- Hybrid work
- Work from home
Mobile Plant Fitter
Finning International Inc. —Cork, County Cork
- €61,200–€69,500 a year
- Overtime
- Analysis skills
- Driving
- No degree
- Life insurance
- Referral programme
Quick apply

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Desk Account Manager

Motorola Solutions -
Cork, County Cork

Apply Now

Job details

Full-time

Benefits

Employee assistance program

Qualifications

Sales support
Pricing
Salesforce
English
Inside sales
Presentation skills
Telecommunication
SaaS
Account management
Communication skills

Full job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Responsible for expanding Motorola Solutions' fixed video sales through our direct business, this team is focused on accelerating our government fixed video solutions business in the UK and Ireland.

Job Description

The Desk Account Manager / Sales Support specialist plays a vital commercial role in maintaining, defending, and growing revenue across our Government agencies. Operating primarily "from the desk," this role balances proactive account management (renewals, upselling, cross-selling) with essential commercial sales support for our field-based Account Directors.

1. Desk Account Management & Retention

Portfolio Management: Serve as the primary dedicated point of contact for an assigned group of Government agencies across Ireland.
Contract Renewals: Proactively track contract end-dates to secure timely renewals.
Revenue Growth: Identify and execute upsell and cross-sell opportunities across our extensive portfolio.

2. Sales Support & Proposal Coordination

Bid & Quote Creation: Generate highly accurate commercial quotes, pricing models, and formal tender responses using internal systems.
Pipeline Administration: Maintain meticulous documentation of sales activities, pipeline updates, and deal stages in our CRM ( Salesforce ).
Field Sales Liaison: Act as the internal anchor for field-based Account Directors, handling incoming client inquiries and resolving structural account hurdles while they are traveling.

3. Customer Experience & Issue Escalation

Onboarding Support: Coordinate with technical delivery and provisioning teams to ensure seamless deployment of new solutions.
Billing & Billing Queries: Collaborate with credit control and billing departments to rapidly investigate and resolve intricate invoice discrepancies for aligned Government agencies.

Basic Requirements

Experience: Minimum 1–2 years of experience in an inside sales, sales support, or account management environment—ideally within the Irish B2B telecommunications, managed IT, or SaaS sectors.
CRM Proficiency: Hands-on experience navigating and updating modern CRM systems ( Salesforce ).
Communication Skills: Superb verbal and written English communication skills; comfortable presenting pricing details and managing commercial negotiations via phone and email.
Operational Competency: Demonstrable experience in order processing, contract administration, or supply chain/logistics coordination is highly desirable.

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:

Competitive salary and bonus schemes
24 days holiday entitlement + bank holidays
Attractive Master Trust pension arrangement
Flexible working options
Private medical care
Life assurance
Career development support and wide ranging learning opportunities
Employee health and wellbeing support EAP, wellbeing guidance etc.
Corporate social responsibility initiatives including support for volunteering days
Family friendly policies

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Company

Motorola Solutions UK Limited, Ireland Branch

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

Apply Now

Refine Your Search

customer experience specialist jobs in carrigaline county cork

Desk Account Manager

Quality Specialist Engineer

Field Application Specialist - Fluid Management Technologies

Functional Consultant

Financial Specialist I

HR Operations Specialist, Employee Care International

Helpdesk Analyst

Customer Support Specialist (Multilingual with German and English) I Fintech I Cork

Account Executive- Personal Lines - Cork

Skilled Operative – Cork - Full Time

Systems Application Analyst

IT Validation Specialist

Fitness Operations Specialist

IT Manager

Manager, Customer Success - EMEA

Talent Acquisition Specialist

Lab IT Systems Specialist

HSE Specialist

Drug Safety & Pharmacovigilance Specialist

Mobile Plant Fitter

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