Find Qa/qc Jobs in Dublin, D

Global QC (Quality Control) Specialist (CL9)
Accenture —Dublin, County Dublin
- Full-time
- Management
- Sales
- Salesforce
Quality Control Laboratory Supervisor
AbbVie —Dublin, County Dublin
- Full-time
- Microsoft Office
- Supervising experience
- Bachelor's degree
EHS Admin
Winthrop Technologies —Dublin, County Dublin
- Full-time
- English
- Microsoft Office
- IT
Quick apply
Quality Engineer
Mercury Engineering —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Architect I Data Centers
Corgan —DUBLIN 1, County Dublin
- Full-time
- Analysis skills
- Marketing
BIM Lead
Mercury Engineering —Blanchardstown, County Dublin
- System design
- Microsoft Office
- No degree
Electrical QA Engineer
Fohntech Group —DUBLIN 15, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Aftercare Plumber Apprentice Trainer
JCPS Mechanical —Dublin, County Dublin
- Full-time
- Organisational skills
- Communication skills
13d
Quality Manager
Mercury Engineering —Dublin, County Dublin
- Master's degree
- IT
- Construction experience
EHS Campus Lead
Winthrop Technologies —Dublin, County Dublin
- Full-time
- Microsoft Office
- Bachelor's degree
- Leadership
Quick apply
Radiopharmacy Production Radiochemist
Alliance Medical —Dublin, County Dublin
- Weekend availability
- Communication skills
Quick apply
Senior BIM Modeller
Mercury Engineering —Leixlip, County Kildare
- System design
- No degree
Commissioning Project Manager - Mission Critical
CAI —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Quick apply
MEP Coordinator
Collen Construction —Dublin, County Dublin
- Full-time
- No degree
- Communication skills
- Time management
Quality Manager
Crown Global —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Organisational skills
- Construction experience
- Employee assistance program
Quick apply
BIM Manager
KMCG Engineering —Dublin, County Dublin
- Full-time
- Project management
- Leadership
Quick apply
3d
BIM Manager
Mercury Engineering —Leixlip, County Kildare
- AutoCAD
- Engineering
- English
Pressure Testing & Cleaning / Passivation Manager
Fohntech Group —DUBLIN 15, County Dublin
- Full-time
- Cleaning
CSA Construction Manager
Winthrop Technologies —Dublin, County Dublin
- Full-time
- Communication skills
Quick apply
VacancyTitle: Hydraulic Modeller – Water
Nicholas O'Dwyer —Dublin, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Business
- Annual leave
- Employee assistance program

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Global QC (Quality Control) Specialist (CL9)

Accenture -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Management
Sales
Sales management
Salesforce
English
Digital marketing

Full job description

What you’ll do

The Global Quality Control Lead is responsible for building and maintaining the operational requirements for Regional QC and Hybrid QA Leads to execute on their daily rhythms, manage the accountability systems for those daily rhythms, and be the primary point of contact for program reporting and communication. The Global QC Lead is the key operational owner for Quality Control program success.

Escalation Management

Own the Escalation playbook and operating systems ensuring an optimal workflow and reporting system globally
Manage escalation identification tooling (trackers, AI scorecards, automated scripts), identify and fix if gaps occur
Introduce new identification tooling for updated escalatory behaviors
Deliver monthly reporting on escalation prevalence, SLA attainment, and trends
Track QC Lead and Sales manager OKRs through defined escalation SLAs. Ensure attainment of those metrics each quarter.

High Risk Auditing

Build an optimized high-risk auditing procedure. Maintain the systems and tooling to enable this process for Quality Control Leads
Evaluate QC scorecard and AI scorecards for regular improvements
Own all reporting and dashboards for high-risk auditing reporting
Run Calibration testing processes with Global QC+QI Leads to ensure aligned assessment
Track QC Lead and Sales manager OKRs through defined audit target goals. Ensure attainment of those metrics each quarter.

Gong Management

Manage Gong platform for manual scorecard operations, AI scorecard operations, and in-Gong reporting tools
Manage back-end AI scorecard operations, and consistently test for AI Escalation scorecard reliability and consistency.
Stay current with Gong updates and impacts to daily operations for Sales Managers and Quality Control Leads.
Innovate platform usage within daily operating rhythms

Stakeholder Management and Governance

Maintain documentation for scorecard definitions, escalation criteria, and decision logs.

Partner with Sales Enablement in onboarding certification criteria and support Consult with legal and policy stakeholders to ensure recording compliance and escalatory parameters

Consult with Sales Strategy and Operations for shared tooling and resource management
Collaborate closely with executive leadership to align regional initiatives with Global QC parameters
Manage any project management documentation and tracking mechanisms

Requirements

7+ years of experience, including:

3+ years of sales or sales management experience, preferably in the ad tech, digital advertising or digital marketing industry
4+ years of QA experience
Previous management experience
Exceptional communicator with proven ability to present program performance clearly to senior leadership across global regions
Experienced people manager comfortable leading multiple managers across distributed regions
Strong problem solver who identifies gaps, develops recommendations, and drives solutions to completion
Highly organized with the ability to manage complex projects and navigate competing priorities
Analytically fluent; able to interpret data and communicate findings clearly to varied audiences
Demonstrated ability to influence cross-functional stakeholders and advise leadership on strategic QA priorities
Self-directed and resourceful; thrives in fast-moving environments and delivers results without waiting for direction
Business fluency in English
High comfort with ambiguity; able to build scalable solutions in evolving, undefined spaces
Strong attention to detail
Experience with Salesforce, Gong, and Medallia
Familiarity with virtual sales organization environments

Apply Now

Refine Your Search

qa/qc jobs in dublin, d

Global QC (Quality Control) Specialist (CL9)

Quality Control Laboratory Supervisor

EHS Admin

Quality Engineer

Project Architect I Data Centers

BIM Lead

Electrical QA Engineer

Aftercare Plumber Apprentice Trainer

Quality Manager

EHS Campus Lead

Radiopharmacy Production Radiochemist

Senior BIM Modeller

Commissioning Project Manager - Mission Critical

MEP Coordinator

Quality Manager

BIM Manager

BIM Manager

Pressure Testing & Cleaning / Passivation Manager

CSA Construction Manager

VacancyTitle: Hydraulic Modeller – Water

I want to receive the latest job alerts for qa/qc in dublin, d

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