Find Head of department monitoring Jobs in Rathfarnham, D

Front Office Manager
Dean Group (Ireland) —Dublin, County Dublin
- Weekend availability
- Customer service
- Hotel
- Supervising experience
- Annual leave
- Gym membership
Quick apply
Accounts Assistant
IMI —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Accounting
- IT
10d
LOI Academy Development & Support Manager
Football Association of Ireland —DUBLIN 15, County Dublin
- Weekend availability
- Hybrid work
- Project management
- Continuous improvement
- Leadership
- Free parking
- Employee assistance program
Quick apply
10d
Data Protection, Governance & Compliance Specialist
Skillnet Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
10d
Global Protection Mainstreaming Officer
Concern Worldwide —Dublin, County Dublin
- €47,539–€52,821 a year
- Full-time
- Communication skills
12d
Hotel Manager (Night)
Talbot Hotel Stillorgan —Dublin, County Dublin
- €38,000 a year
- Weekend availability
- English
- Hotel
- Front desk
- Free parking
- Life insurance
Quick apply
Innovation Manager
Arthur Cox —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Bachelor's degree
- Annual leave
Quick apply
11d
Data Protection Officer
Pipedrive —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Software development
- AI
- Relocation assistance
- Annual leave
Quick apply
12d
Contracts Officer (18 month Fixed Term Contract)
Airbus Financial Services Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- English
Compliance Manager
Apex Group —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Human Resources Administrator
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Microsoft Excel
- Administrative experience
- Clinic
- Annual leave
Quick apply
Pharmacy Technician - Rotational (Fixed Term Contract)
Beacon Hospital —Dublin, County Dublin
- Weekend availability
Quick apply
Kitchen Porter
Dalata —Dublin, County Dublin
- Part-time
- Hotel
- No degree
- Kitchen experience
- Employee assistance program
Quick apply
12d
Design Coordinator, Rail – Dublin
WSP —Dublin, County Dublin
- Part-time
- Hybrid work
- Engineering
- Analysis skills
- Organisational skills
- Work from home
- Gym membership
14d
Sous Chef
O'Callaghan Collection —Dublin, County Dublin
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Gym membership
- Referral programme
Production Chef De Partie Pastry/Kitchen
Avoca —Bray, County Wicklow
- Full-time
- Cooking
Quick apply
Inviting applications for our Medical Consultant team
Waterstone Clinic —Dublin, County Dublin
- Full-time
- Clinic
- Patient care
- Leadership
Chef de Partie
O'Callaghan Collection —Dublin, County Dublin
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Gym membership
- Referral programme
Quick apply
Senior Pharmacist - Clinical
Beacon Hospital —Dublin, County Dublin
- Weekend availability
- Master's degree
- Leadership
- Communication skills
Quick apply
4d
LAME (Licensed Aircraft Maintenance Engineer) B2 (H145 D2-D3 type rating)
Airbus International Services Designated Activity Company —Dublin, County Dublin
- From €40,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- English
3d

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Front Office Manager

Dean Group (Ireland) -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Bike to work scheme
Annual leave
Food allowance
Gym membership
Referral programme

Qualifications

Customer service
Supervising experience
Front desk
Guest services
Leadership
Communication skills
Hotel experience

Full job description

At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.

We are currently seeking an experienced Front Office Manager to join the team in The Dean Docklands. If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from you!

Key Areas

Guest Reception & Service Excellence
Team Leadership & Development
Operational Efficiency
Guest Satisfaction & Problem Resolution
Financial Management
Health, Safety & Compliance
Collaboration with Senior Management
Staff Scheduling & Resource Management
Performance Monitoring & Reporting
Training & Development Support

Job Purpose

The Front Office Manager ensures smooth and efficient front office operations, delivering an exceptional guest experience from arrival to departure. This role leads the front office team, manages guest services, and works with other departments to optimise operations, drive revenue, and uphold brand standards.

Role Responsibilities

Guest Reception & Service Excellence

Oversee front desk operations, ensuring seamless check-in/out.
Maintain visibility in the lobby, ensuring guests receive a warm, professional welcome.
Uphold service standards in line with brand values.
Respond promptly to guest requests and special needs.

Team Leadership & Development

Lead, coach, and motivate the front office team.
Deliver ongoing training on guest service, systems, and standards.
Conduct performance reviews, managing probation and performance issues.
Foster a collaborative, professional work environment.

Operational Efficiency

Coordinate with reservations, housekeeping, and maintenance for smooth operations.
Ensure accuracy in reservations, room allocations, and billing.
Implement efficient systems and processes.
Monitor workflow to manage arrivals, departures, and in-house needs.

Guest Satisfaction & Problem Resolution

Act as primary contact for guest complaints, resolving issues professionally.
Monitor guest feedback, implementing improvements where needed.
Promote a guest-first culture across the team.

Financial Management

Monitor budgets and control expenses to achieve targets.
Oversee billing accuracy, cash handling, and compliance.
Work with revenue teams on rates and occupancy.
Provide regular performance and revenue reports.

Health, Safety & Compliance

Ensure compliance with all safety and guest security regulations.
Inspect the front desk area for cleanliness and order.
Maintain knowledge of policies and local regulations.

Collaboration with Senior Management

Work with department heads to align operations with hotel strategy.
Participate in management meetings, contributing to decision-making.
Support initiatives to enhance service and efficiency.

Staff Scheduling & Resource Management

Manage rosters to ensure coverage while controlling costs.
Ensure the front office is stocked and equipped.
Support HR in recruitment, onboarding, and training.

Performance Monitoring & Reporting

Track KPIs including guest satisfaction, occupancy, and revenue.
Report regularly to senior management, recommending improvements.

Training & Development

Facilitate staff training and development opportunities.
Promote cross-training for flexibility and growth.

Preferred Experience & Skills

4-5 years' front office management or supervisory experience in hotels.
Proven leadership and people management skills.
Strong organisational, financial, and problem-solving abilities.
Experience with front office systems (Opera or similar).
Excellent communication and guest service skills.
Calm under pressure, flexible with shifts including weekends.

Benefits:

Global discounted staff room rates across the group
50% off Food and 25% Beverage across the group
Accrued Annual Leave with Service
Friends and Family discount
Gym Membership Discounts*
Continual training and development
Career progression within the Group
Gratuities *
Meals on shift
Bike to work scheme
Taxsaver for travel
Refer a friend scheme
Wellness at work events and access to wellness platform
Employment Assistance Programme
Group discounts for cinema tickets, shopping deals etc
Team appreciation days
Service recognition
Regular fun-filled activities and gatherings for all teams across the group

Applicable to certain positions

Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group

#HP

Quick apply

Refine Your Search

head of department monitoring jobs in rathfarnham, d

Front Office Manager

Accounts Assistant

LOI Academy Development & Support Manager

Data Protection, Governance & Compliance Specialist

Global Protection Mainstreaming Officer

Hotel Manager (Night)

Innovation Manager

Data Protection Officer

Contracts Officer (18 month Fixed Term Contract)

Compliance Manager

Human Resources Administrator

Pharmacy Technician - Rotational (Fixed Term Contract)

Kitchen Porter

Design Coordinator, Rail – Dublin

Sous Chef

Production Chef De Partie Pastry/Kitchen

Inviting applications for our Medical Consultant team

Chef de Partie

Senior Pharmacist - Clinical

LAME (Licensed Aircraft Maintenance Engineer) B2 (H145 D2-D3 type rating)

I want to receive the latest job alerts for head of department monitoring in rathfarnham, d

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