Talbot Hotel Stillorgan, part of Talbot Collection is currently recruiting for an experienced Hotel Manager (Night). One position available 40 hours weekly
The Talbot Collection are one of the Best Places to Work in Hospitality 2026 as awarded by the Great Place to Work. Come experience it for yourself and join our team.
Job Duties & Responsibilities
As the Hotel Manager (Night), you will assume full responsibility for the hotel's overall operations, guest satisfaction, and team leadership during your assigned hours. Your core duties will include:
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Overseeing total hotel operations during your shift to ensure smooth, continuous, and high-quality service, ensuring that the department is rostered appropriately and that all employees carry out the duties assigned to them
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Managing the front-of-house guest check-in and check-out processes, ensuring a seamless welcome and departure experience.
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Conducting regular walk-throughs and safety checks of the premises to maintain a secure and compliant environment.
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Serving as the primary point of contact for any emergency situations, managing evacuations or incidents calmly and effectively.
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Handling guest queries, feedback, and complaints with professional conflict-resolution skills to maximize guest satisfaction.
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Processing daily financial balances, operational reports, and administrative tasks accurately to maintain standard business records.
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Supervising, mentoring, and coordinating tasks for the hotel staff on duty across different departments.
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Monitoring public areas, the lobby, and guest facilities to ensure high cleanliness, safety, and presentation standards.
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Ensuring strict compliance with all relevant health, safety, food hygiene, and licensing laws in Ireland.
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Managing standard room service requests, food and beverage operations, and front desk hospitality standards.
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Coordinating closely with other departmental heads during shift handovers to note ongoing guest requests, VIP arrivals, or special events.
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Preparing comprehensive handover notes, daily logs, and operational reports for the executive management team.
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To ensure meeting rooms are properly set up, broken down and reset according to the weekly function sheets
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Ensure that all staff arrive to work on time and in correct uniform and name badge as per schedule and adhere to Clocking Policy
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Assist in creating and inputting the weekly roster into Timepoint before the deadline, considering the business demand and Daily control and update staff attendance in Timepoint ensuring accuracy of payroll
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Dealing with walk-in reservations, optimizing room occupancy, and ensuring room rates are accurately applied.
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Overseeing cash handling, float verification, financial auditing, and secure safe procedures at the front desk.
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Arranging or coordinating special guest requests, wake-up calls, and local transport/concierge arrangements.
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Attendance at all Operational Meetings and HOD Meetings
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Identify any recruitment needs in the department and act proactively to resolve any shortage of labour and participate in recruitment process
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Manage and record the departmental training of all new starters and carry out probation reviews and appraisals, Identify any training needs in within the team
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Manage absenteeism and complete Return to Work forms
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Ensure staff are allocated their statutory breaks and that they are clocking in/out correctly
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Manage the requests and allocation of holidays
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Undertake a continuous approach to staff coaching and training
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Communicate company policy, standards, and procedures to staff
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Maintain a positive working environment in the Department
Desirable Qualifications & Experience
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Desirable Qualification: A degree, diploma, or certificate in Hospitality Management, International Hotel Management, or a related field.
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Experience: 0 to 2 years of experience in a hotel reception, operational, or supervisory role.
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On-the-Job Training: Comprehensive on-the-job training will be provided to the successful candidate to understand our internal management software, specific safety protocols, and auditing systems.
Desirable Skills
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Strong communication, interpersonal, and leadership attributes.
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Excellent problem-solving and decision-making capabilities under minimal supervision.
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Fluency in English (both verbal and written).
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Familiarity with standard computer applications and Property Management Systems (PMS).
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A calm demeanour under pressure with an eye for detailed operational standards.
The ideal candidate must be:
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Computer literate, be reliable and be well organised.
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Be pro-active and be a team player.
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Previous experience of a similar role in a hotel would be essential. Previous bar experience/reception experience is desired.
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Must be flexible as the role involves shift work and weekend working.
What do we offer?
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One of the Best Places to Work in Hospitality 2024 as awarded by the Great Place Work
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Join a company and culture that put their team first
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Training and Development Opportunities - we invest in our people
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Being part of a progressive & growing company.
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Contributory company pension scheme. (12 month service requirement);
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Company Life Insurance Scheme
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Free parking
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Complimentary Talbot Fit Membership
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Staff meals
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Friends and Family Rates
Talbot Hotel Stillorgan is part of the Talbot Collection and is an equal opportunities employer.
