Find Customer support executive Jobs

Technical Client Services Executive
Conpay Limited t/a AddJust —Kilrush, County Clare
- €28,300–€45,000 a year
- Part-time
- Hybrid work
- No degree
- Business
- Communication skills
Quick apply
6d
Tele Sales Executive - Customs Solutions
BBL Logistics Ltd —Citywest, County Dublin
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Wellness program
- Work from home
Quick apply
Senior Executive Assistant
Clio —Dublin, County Dublin
- €69,400–€94,000 a year
- Full-time
- Spanish
- Google Suite
- Communication skills
14d
Customer Success Manager
Salesforce —Dublin, County Dublin
- Weekend availability
- Sales
- Salesforce
- No degree
Customer Development Executive
Mondelēz International —Coolock, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- English
13d
Customer Sales / Service Executive
SMEgrants —Greystones, County Wicklow
- €18,750–€41,600 a year
- Part-time
- Hybrid work
- Sales
- Customer service
- No degree
Quick apply
1d
Named Account Executive
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Banking
Mid-Market Account Executive (Baltics Market)
Revolut —Remote
- €9,500–€14,600 a month
- Full-time
- Remote
- Sales
- Salesforce
- English
Senior Social Media Executive
True Financial —Port Laoise, County Laois
- Full-time
- Wellness program
- Employee assistance program
Quick apply
14d
Solutions Lead, Development - Ireland
Connected Manufacturing™ —Remote
- €85,000–€120,000 a year
- Full-time
- Remote
- Computer Science
- SQL
- Bachelor's degree
Quick apply
Sales Support Executive
SG Education Ltd —Sligo, County Sligo
- From €30,000 a year
- Full-time
- Customer service
- English
- In-person
Quick apply
4d
Customer Success Manager, EMEA
Clio —Dublin, County Dublin
- Full-time
- Salesforce
- Leadership
- Communication skills
Transport & Operations Executive
Vagabond Tours Ltd —County Wicklow
- €36,000–€40,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
Executive Assistant - fixed term contract
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Development Representative - CEE region
HubSpot —Remote
- €45,000–€61,000 a year
- Full-time
- Remote
- Sales
- English
- Time management
- Annual leave
- Gym membership
Quick apply
Internal Sales Executive
Richardsons Foods —Limerick, County Limerick
- Full-time
- Hospitality
- Customer service
- Food service experience
- Employee assistance program
- Employee discount
Quick apply
9d
Business Development Executive
Sonova —Dublin, County Dublin
- €40,000 a year
- Clinic
- Business development
- Annual leave
Inside Sales Executive B2B
Universal Products Limited —DUBLIN 12, County Dublin
- €32,000–€40,000 a year
- Full-time
- Sales
- ERP systems
- Microsoft Office
Quick apply
11d
Specialist, Premium Support (French/English)
Airbnb —Dublin, County Dublin
- €45,000 a year
- Weekend availability
- Remote
- Hospitality
- Google Suite
- Management
Quick apply
4d
Digital SMB UKI Account Executive
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Employee discount
- Life insurance

I want to receive the latest job alerts for customer support executive

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support executive jobs near

Senior Executive Assistant jobs in Dublin, County Dublin

Customer Success Manager jobs in Dublin, County Dublin

Business Development Executive jobs in Dublin, County Dublin

Account Executive jobs in Remote

Account Executive jobs in Dublin, County Dublin

Executive Assistant jobs in Dublin, County Dublin

Support Specialist jobs in Dublin, County Dublin

Sales Executive jobs in Limerick, County Limerick

Business Development Representative jobs in Remote

Client Services jobs in County Dublin

Client Services jobs in Galway, County Galway

Nua Healthcare Services jobs in Dublin, County Dublin

Client Services jobs in Brittas, County Dublin

Client Services jobs in County Westmeath

Brothers Of Charity Services, Limerick Region jobs in Raheen, County Limerick

Childcare,special Needs Assistant jobs in County Meath

Senior Quantity Surveyor jobs in Dublin, County Dublin

Full Time Visa Sponsorship, Healthcare Assistant jobs in Dublin, County Dublin

Telemarketer jobs in Letterkenny, County Donegal

Telemarketer jobs in Dungarvan, County Waterford

Technical Client Services Executive

Conpay Limited t/a AddJust
Kilrush, County Clare

Quick apply

Job details

Permanent | Part-time | Full-time
€28,300–€45,000 a year
6 days ago

Benefits

Company pension

Qualifications

Business
Communication skills
Time management

Full job description

About AddJust

AddJust is an Irish-owned digital solutions company based in Kilrush, Co. Clare. We develop and implement a cloud-based property asset management platform for local government housing, and the wider property sector. Our Digital Asset Management (DAM) solutions help organisations manage property data, surveys, inspections, repairs and maintenance, tenders, contracts, and construction projects in one place — combining a modern, simple-to-use platform with powerful functionality.

We are proud to be the sole provider of a National Asset Management system, and have been developing housing software alongside the Irish local authority sector since 2018. This includes the rollout and ongoing support of our asset management and rental inspection solutions to all 31 Local Authorities in the Republic of Ireland. We are also providing the technology for inspection and case management on over 240,000 privately owned houses that are being inspected by each of the Local Authorities.

We are a small, growing, remote-first team passionate about continuous improvement and digital transformation — helping organisations manage their property assets through great software, strong client relationships, and outstanding service.

About the Role

Due to continued growth, we have an exciting opportunity for enthusiastic and capable Technical Client Services Executives to join our Client Services team.

You'll work closely with clients throughout their journey with AddJust, helping them successfully implement and adopt our products while delivering an exceptional standard of client service.

The successful candidate will enjoy communicating with people, explaining technical concepts clearly, creating engaging learning content, and taking ownership of delivering an outstanding customer experience.

This position is a hybrid role with occasional days to be completed in our head offices in Kilrush, Co. Clare. There is also the option to be primarily based in the office. Flexibility to travel to meetings, workshops, or in-person team days is required. Full training will be provided and the role will be performed in collaboration with the wider team.

What You'll Do

Client Success

Support new client onboarding and implementation activities.
Build trusted relationships with clients through regular engagement, supporting successful product adoption and ongoing client satisfaction.
Deliver exceptional customer support via online meetings, sharing of high quality resources, and general async support.
Investigate and resolve customer issues, maintaining accurate records and escalating where appropriate.

Training & Content Creation

Assist with the preparation and delivery of implementation sessions, workshops and webinars.
Create and maintain engaging customer-facing and internal training resources, including videos, user guides, Knowledgebase articles, Academy content and product updates.
Continuously review and improve training materials and documentation to ensure they remain accurate, relevant and aligned with best practice.
Creation of content for monthly Product Updates and other such client-facing communications as required.

Reporting, Analysis & Governance

Maintain accurate client records to support effective client service, reporting and organisational governance.
Monitor customer activity, product adoption and support performance using company systems.
Identify trends, recurring issues and opportunities for improvement, escalating where appropriate.
Prepare reports and insights for internal and external stakeholders as required.

Collaboration & Continuous Improvement

Work collaboratively with colleagues across the business.
Gather, analyse and accurately document customer feedback.
Support validation of new functionality prior to release.
Contribute ideas that improve products, documentation, client experience and internal processes.

About You

Required Attributes

Third level technology or business related qualification
Exceptionally strong client-facing, teamwork, and communication skills (both written and verbal) are essential
Previous experience with the use of AddJust, Click-Up, LearnUpon, Intercom, would be highly regarded.
Experience creating high quality written, video or digital learning content would be highly regarded.
Previous experience with delivery of digital customer success would be highly regarded.
An understanding of Local Authority Housing practices, Private Rental Inspection practices, or Residential Asset Management systems would be advantageous
Solid organisational skills and eye for detail
Ability to manage multiple priorities and excellent time-management are necessary
Availability for occasional travel

What We Offer You

Flexibility on work location - either Irish-based hybrid or in-office
Flexibility on working hours. Finding the right candidate is our priority and we are therefore open to both full-time or part-time applications.
The opportunity to join a growing, innovative and fully Irish owned company. You will be a valued and integral part of our team.
The opportunity to be part of a significant nationwide digital transformation project.
Competitive remuneration
Travel subsistence and expenses where relevant

Pay: €28,300.00-€45,000.00 per year

Benefits:

Company pension

Work Location: Hybrid remote in Kilrush, County Clare

Quick apply

Refine Your Search

customer support executive jobs

Technical Client Services Executive

Tele Sales Executive - Customs Solutions

Senior Executive Assistant

Customer Success Manager

Customer Development Executive

Customer Sales / Service Executive

Named Account Executive

Mid-Market Account Executive (Baltics Market)

Senior Social Media Executive

Solutions Lead, Development - Ireland

Sales Support Executive

Customer Success Manager, EMEA

Transport & Operations Executive

Executive Assistant - fixed term contract

Business Development Representative - CEE region

Internal Sales Executive

Business Development Executive

Inside Sales Executive B2B

Specialist, Premium Support (French/English)

Digital SMB UKI Account Executive

I want to receive the latest job alerts for customer support executive

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected