Find Service support Jobs in Cork, C

Group Trainee Customer Service Advisor
Johnson & Perrott Motor Group —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Referral programme
Quick apply
4d
Security / Campus Support, Estuary Way.
Childhood Matters —Cork, County Cork
- €34,434 a year
- Full-time
- Leaving certificate
- No degree
- Annual leave
- Employee assistance program
Quick apply
5d
Property and Project Administrator
OCS Group —Cork, County Cork
- €42,000 a year
- Remote
- Microsoft Office
- Administrative experience
- Budgeting
Quick apply
Community Access Facilitators
Corlann —Cork, County Cork
- €36,291–€52,406 a year
- Weekend availability
- Microsoft Office
- No degree
- Communication skills
9d
IT Technician
Gearoid O Leary Computer Services —Cork, County Cork
- €30,000–€45,000 a year
- Full-time
- Customer service
- Windows
- Communication skills
Quick apply
4d
Customer Service Specialist
DSV —Cork, County Cork
- Full-time
- Hybrid work
- Communication skills
- Annual leave
11d
Team Leader - ROI -Greenville Residential in Carrigtwohill, Cork
Praxis Care —Cork, County Cork
- €40,851.00–€52,997.73 a year
- Full-time
- Management
- No degree
- Computer skills
- Annual leave
- Employee discount
Quick apply
3d
Support Coordinator
ALONE —Cork, County Cork
- €37,000 a year
- Hybrid work
- Employee assistance program
- Sick pay
Quick apply
6d
Security Officer
ICTS Ireland —Cork Airport, County Cork
- €17.05 a year
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- English
- Wellness program
- Employee assistance program
Delivery Centre – Administrator
Deloitte —Cork, County Cork
- €29,030 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Psychologist, Estuary Way. Fixed Term 12-month Contract
Childhood Matters —Cork, County Cork
- €2,024–€32,237 a year
- Microsoft Excel
- Research
- Bachelor's degree
- Annual leave
Quick apply
4d
Client Relationship On-Field Representative
Viva Wallet.com Ltd —Cork, County Cork
- €38,000–€45,000 a year
- Full-time
- English
- Business development
- Negotiation
Quick apply
Telephone Administrator
NECSWS —Cork, County Cork
- Full-time
- Customer service
- Microsoft Office
- Leaving certificate
Quick apply
10d
Laboratory & Sensory Analyst
Eolas International Ltd —Little Island, County Cork
- €30,000–€32,000 a year
- Full-time
- Time management
- Sick pay
Quick apply
6d
Access Control Coordinator
Synergy Security Solutions —Cork, County Cork
- €40,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
GRC Analyst
M/A Com Technolgy Solutions —Cork, County Cork
- €78,000–€125,000 a year
- Call to connect
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
Maintenance / Cleaning Operative, Estuary Way
Childhood Matters —Cork, County Cork
- €40,153 a year
- Full-time
- Carpentry
- Maintenance
- Leaving certificate
- Annual leave
- Employee assistance program
Quick apply
5d
Retail Customer Assistant - Nights
Coastline Gaming —Cork, County Cork
- €16 an hour
- Part-time
- Hospitality
- In-person
Quick apply
Assistant Manager
Søstrene Grene —Cork, County Cork
- €30,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Annual leave
- Employee discount
Quick apply
Ward Clerk Clerical Officer, Grade IV
Mercy University Hospital —Cork, County Cork
- €36,470–€56,018 a year
- Full-time
- Acute care
- Microsoft Word
- Microsoft Excel
Quick apply
12d

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Group Trainee Customer Service Advisor

Johnson & Perrott Motor Group
Cork, County Cork

Quick apply

Job details

Permanent | Full-time
4 days ago

Benefits

Employee assistance program
Referral programme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Leaving certificate
Organisational skills
Communication skills
B Driving Licence

Full job description

Location: Cork, Ireland.

Job Type: Full Time, Permanent

About Us: Join an award-winning team at Johnson & Perrott Motor Group! We are delighted to announce that we are a ‘Platinum Standard Winner’ at the Deloitte Best Managed Companies Awards, which recognises the best-run companies in Ireland for strategy, capability, innovation, culture, and financial performance. We are now seeking a Trainee Customer Service Advisor to join our Motor Dealerships Division.

Job Summary: We are seeking a Group Trainee Customer Service Advisor to join our Aftersales Team. This is a rotational support role, working across all dealerships within the group to provide holiday cover and additional support where needed. With full training provided, you will gain experience in multiple locations, working alongside our Aftersales team to deliver outstanding service to our customers.

Responsibilities Include but Are Not Limited To:

· Customer Reception: Act as the first point of contact for all service enquiries, in person and by phone.

· Booking Management: Schedule vehicle services and repairs accurately and efficiently.

· Communication: Clearly explain processes, costs, and timelines to customers.

· Documentation: Prepare job cards and maintain accurate vehicle and customer records.

· Team Coordination: Work closely with workshop and aftersales colleagues to ensure timely completion.

· Customer Updates: Provide progress updates and obtain approval for additional work.

· Transactions: Process invoices and payments in line with company policies.

· Customer Care: Follow up post-service to ensure satisfaction and build loyalty.

· Issue Resolution: Handle concerns promptly, escalating where required.

Required Education, Skills, and Qualifications:

· Minimum of Leaving Certificate or equivalent; further education or training in customer service or administration is an advantage.

· Strong communication and interpersonal skills with a customer-focused approach.

· Excellent organisational skills and attention to detail.

· Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.

· Competent computer literacy, with proficiency in Microsoft Office (Word, Excel, Outlook).

· A positive, proactive, and professional attitude, with a willingness to learn and develop.

· Ability to work effectively both independently and as part of a team.

· Flexibility to travel between dealership locations across the Group as required.

· Full, clean driving licence is essential.

Personal Attributes:

Candidates should align with our core values of:

· Integrity – Doing the right thing, always.

· Commitment – Taking ownership and delivering excellence.

· Caring – Putting people first, from customers to colleagues.

Benefits:

· Competitive Compensation: We offer a competitive package, with access to a pension scheme once eligible.

· Work Life Balance: We offer a 4 Day Work Week for this role.

· Wellness Initiatives: We prioritize your well-being and offer wellness programs to support your health and happiness.

· Bonus Opportunities: We provide sales and employee referral bonuses to reward your contributions to our team.

· Employee Assistance Program: Access to a support program to assist with any challenges you may face.

How to Apply: Ready to join our team? To apply for this exciting opportunity or to request more information, please fill out our contact form. Join our accomplished team at Johnson & Perrott Motor Group and embark on a journey toward professional success and personal growth.Location: Cork, Ireland.