Find Program manager, reverse supply chain, global supply operations Jobs in Maynooth, Ke

Project & Change Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
EMEA Data & Digital Program Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- SQL
3d
Sr. Program Manager, Engineering - Supporting Asset Platform (Hybrid, IRE)
CrowdStrike —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Project management
- Agile
Server Operations Manager, Data Center Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- No degree
- Conflict management
Finance Transformation Programme Manager
Aer Lingus —Dublin, County Dublin
- ERP systems
- English
- Analysis skills
Senior Procurement Director, Sugar EMEA
Coca-Cola —Dublin, County Dublin
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
10d
Director of Spectrum and Market Framework
ComReg —North Wall, County Dublin
- €183,771.00–€183,771.62 a year
- Full-time
- Hybrid work
- Master's degree
- Continuous improvement
- Business
- Annual leave
- Employee assistance program
Quick apply
Sourcing – Senior Manager - Network Telecom infrastructure
Verizon —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Annual leave
- Employee assistance program
2d
Customs Brokerage Operations Manager, AWS Cloud Logistics (ACL)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- AWS
Sr Energy Procurement Manager, EMEA Energy & Water Team
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Spanish
- Engineering
- AWS
Manager Procurement Technology & Program
West Pharmaceutical Services —Dublin, County Dublin
- €80,960–€103,040 a year
- Microsoft Powerpoint
- Microsoft Excel
- Project management
8d
Program Manager
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- Salesforce
- ERP systems
Sr. Technical Program Manager, Network Monitoring and Remediation
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
Hardware Asset Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Inventory control
- ERP systems
- Microsoft Office
Senior Technical Project Manager
ZoomInfo Technologies LLC —Dublin, County Dublin
- €89,200–€133,800 a year
- Remote
- Presentation skills
- Software development
- Communication skills
10d
Program Manager, Cyber Resilience (f/m/d)
Digital Realty —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Business
- Communication skills
Principal Technical Program Manager
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Bachelor's degree
- No degree
Senior Manager, Operations Supply Planner
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Senior Release Manager
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Azure
- Oracle
- DevOps
Quick apply
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics

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Project & Change Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Project management
Bachelor's degree
Project management software
Microsoft Project
Leadership
Financial acumen
Communication skills

Full job description

Overview:

Job Title: Project & Change Delivery Manager

Department: Operations

Management Responsibility for: Individual Contributor Role

Travel Required: Yes / Infrequent

Reports to: Sr Director Operations & Service Delivery

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

Project & Change Delivery Manager plans, executes, and closes projects, ensuring they are delivered on time, within budget, and according to specifications. They define project goals, manage resources and teams, mitigate risks, and maintain clear communication with stakeholders throughout the project lifecycle. They are ultimately responsible for the successful outcome of the project and change delivery.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Planning & Scheduling: Defining project scope, goals, milestones, and timelines.
Resource & Budget Management: Allocating resources efficiently and controlling costs to stay within budget.
Team Leadership: Assembling, directing, and motivating project teams
Risk Management: Identifying, monitoring, and mitigating potential project risks.
Communication & Reporting: Keeping stakeholders, clients, and upper management informed of progress.
Quality Assurance: Ensuring deliverables meet expected standards and project goals.
Project manage multiple small to medium scale projects from scoping through to Implementation and roll out
Partner with cross-functional partners internally and externally (such as Markets, Policy, Quality, Training and WFM) to enable outsourcing operations that help improve our community experience and support
Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders during projects
Translate business requirements into implementation plans, furthering our mission of protecting and supporting our client community
Play an active role by contributing to improving policies, products, processes and support system solutions
SOW Compliance, Facilities Coordination, SOW Audit Compliance, Projectization, Inventory Management
Client Syncs - Upcoming Projects, Task Management, Escalation Report
Change Management – Attend CAB meeting, Drive Changes & updates process, Business Review Management, Weekly/Monthly/Quarterly Review Management
Agenda Coordination, Changes & Updates Reporting, Non-Conformance Task Management
Other duties as assigned.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in BPO

Work Experience

Graduated, PMP certified, Financial Acumen
Prior BPO Projects, Transitions (Lift & shift, New Program Launches) experience
5+ years Project Management, Program Management and Change delivery experience, with expertise in process management, operations-based projects and a strong track record in implementation of these projects
Proven ability to manage multiple projects concurrently through successful implementation in an operational environment
Proven ability to optimize Scope, Quality, Time & Cost aspects of Projects
Ability to work in a fast-paced environment with minimal guidance
Experience working with internal/ external stakeholders in multiple geographic regions
ADKAR Model for Change Management: Focuses on individual transitions: Awareness, Desire, Knowledge, Ability, and Reinforcement
Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience of supporting large Operations (500+) with strong focus on engagement and work culture

Required Skills

Technical & Functional Skills

PMP, Prince2 certified
Technical support, Customer Service, Trust & Safety domain experience preferred
Organization & Planning: Strong project management methodologies (e.g., Agile, Waterfall).
Communication: Excellent interpersonal skills to manage diverse teams and client expectations.
Problem-Solving: Ability to handle unexpected issues and adapt to changes.
Tools: Proficiency in project management software (e.g. MS Project, Jira)
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

Apply Now

Refine Your Search

program manager, reverse supply chain, global supply operations jobs in maynooth, ke

Project & Change Delivery Manager

EMEA Data & Digital Program Manager

Sr. Program Manager, Engineering - Supporting Asset Platform (Hybrid, IRE)

Server Operations Manager, Data Center Operations

Finance Transformation Programme Manager

Senior Procurement Director, Sugar EMEA

Director of Spectrum and Market Framework

Sourcing – Senior Manager - Network Telecom infrastructure

Customs Brokerage Operations Manager, AWS Cloud Logistics (ACL)

Sr Energy Procurement Manager, EMEA Energy & Water Team

Manager Procurement Technology & Program

Program Manager

Sr. Technical Program Manager, Network Monitoring and Remediation

Hardware Asset Manager

Senior Technical Project Manager

Program Manager, Cyber Resilience (f/m/d)

Principal Technical Program Manager

Senior Manager, Operations Supply Planner

Senior Release Manager

Capacity Planning Manager, CDP EMEA

I want to receive the latest job alerts for program manager, reverse supply chain, global supply operations in maynooth, ke

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