Find Ict systems Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
ICT Systems Analyst
UPMC —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Integration Specialist - ICT Systems Integration
UPMC —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Integration Specialist - ICT Systems and Clinical Integration
UPMC —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
IT Coordinator
Jigsaw - The National Centre for Youth Mental Health . —Dublin, County Dublin
- €45,127–€64,811 a year
- Weekend availability
- Azure
- Computer Science
- Customer service
- Annual leave
6d
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
SQL Database Administrator – Security & Risk
Azimut Holding —Dublin, County Dublin
- Azure
- English
- SQL
Technology Risk Assurance Consultant or Manager
RSM —Dublin, County Dublin
- Oracle
- Computer Science
- ERP systems
Quick apply
Network Lead
PM Group —Dublin, County Dublin
- On call
- Computer Science
- Analysis skills
- Bachelor's degree
ICT / Security Commissioning Authority (CxA) Lead
PM Group —Dublin, County Dublin
- Electrical Engineering
- Communication skills
8d
Director of Project Controls - Data Centre Division
PM Group —Dublin, County Dublin
- Engineering
- Construction experience
- Leadership
System Centric Services – Senior Engineer
Viatel —Dublin, County Dublin
- €60,000–€70,000 a year
- Azure
- Customer service
- Windows
Grant Governance - Programme Executive
SEAI —Dublin, County Dublin
- €53,071 a year
- Full-time
- Hybrid work
- Research
- Presentation skills
- No degree
Quick apply
Chief Information Officer
ACE Money Transfer —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Master's degree
Quick apply
CQV Engineering Roles - Senior / Lead / Manager - Opportunities 2026
PM Group —Dublin, County Dublin
- Engineering
- HVAC
- Communication skills
Senior Engineer I&C
Exyte GmbH —Leixlip, County Kildare
- Engineering
- System design
- Bachelor's degree
Head of Operational Performance & Intelligence
Beaumont Hospital —Dublin, County Dublin
- €83,911–€101,207 a year
- Full-time
- Management
- Leadership
- Analytics
1d
Senior Engineer I&C
Exentec —Leixlip, County Kildare
- Engineering
- System design
- Bachelor's degree
Field Operations Lead
Indra Sistemas S.A —Santry, County Dublin
- €34,134.19–€90,314.49 a year
- Weekend availability
- Hybrid work
- Maintenance
- Microsoft Office
- Analysis skills
- Employee assistance program
Quick apply
Programme Coordinator
RCPI —DUBLIN 2, County Dublin
- €35,000 a year
- Hybrid work
- English
- No degree
- Communication skills
- Annual leave
- Work from home
Quick apply
2d

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

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Refine Your Search

ict systems jobs in dublin, d

IT Support Engineer - Level 2

ICT Systems Analyst

Integration Specialist - ICT Systems Integration

Integration Specialist - ICT Systems and Clinical Integration

IT Coordinator

Senior ICT Cloud & Security Engineer

SQL Database Administrator – Security & Risk

Technology Risk Assurance Consultant or Manager

Network Lead

ICT / Security Commissioning Authority (CxA) Lead

Director of Project Controls - Data Centre Division

System Centric Services – Senior Engineer

Grant Governance - Programme Executive

Chief Information Officer

CQV Engineering Roles - Senior / Lead / Manager - Opportunities 2026

Senior Engineer I&C

Head of Operational Performance & Intelligence

Senior Engineer I&C

Field Operations Lead

Programme Coordinator

I want to receive the latest job alerts for ict systems in dublin, d

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