Find Multi unit management services Jobs in Dublin, D

Sr Service Management Manager
Glanbia Foods —Citywest, County Dublin
- Hybrid work
- Engineering
- Finance
- Master's degree
Property Development Sales Manager
Greyhound Recycling —Dublin, County Dublin
- €45,000–€50,000 a year
- Full-time
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Quick apply
2d
Assistant Manager, Investor Services
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Finance
- Annual leave
4d
Vice President Data Science
Optum —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- AI
Full Stack Software Engineer, Charles River Development, Officer
State Street —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
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Caseworker, MHPSS Project
International Organization for Migration —Dublin, County Dublin
- Full-time
- Spanish
- English
- Microsoft Office
12d
Strategic Growth Director - PMCM Ireland
WSP —Dublin, County Dublin
- Part-time
- Hybrid work
- Engineering
- Business
- Leadership
- Work from home
- Gym membership
10d
Caseworker, MHPSS Project
Iom Usrap Dc —Dublin, County Dublin
- Full-time
- Spanish
- English
- Microsoft Office
12d
Event Supervisor
Rapport —Dublin, County Dublin
- €43,500 a year
- Full-time
- Team management
- Guest services
- Leadership
5d
Regional Category Manager (Building Components and Manufacturing Materials) - Amsterdam or Dublin
CRH Group Services Ltd. —Dublin, County Dublin
- Full-time
- Engineering
- English
- Master's degree
Quick apply
Senior Software Engineer
Workday —Dublin, County Dublin
- €96,000–€144,000 a year
- Full-time
- Computer Science
- System design
- Java
Employee Relations & Workplace Investigations Associate
RSM —Dublin, County Dublin
- Microsoft Office
- Human resources
- Business
Quick apply
14d
Renewables Portfolio Lead Ireland
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
AI DevOps Engineer
Citco —Dublin, County Dublin
- Full-time
- Computer Science
- DevOps
- System design
Advisory Consultant - Procurement
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Construction experience
- Communication skills
Software Engineer
Autodesk —Dublin, County Dublin
- Full-time
- Computer Science
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- Bachelor's degree
Community Manager - Dublin
Rapport —Dublin, County Dublin
- Full-time
- Customer service
- Hotel
- In-person
13h
Retail Sales Associate (part-time)
Canada Goose UK Retail Limited, Ireland Branch —Dublin, County Dublin
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Field Service Engineer - Experienced
Lexas Technologies —Leixlip, County Kildare
- Full-time
- English
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
4d
Discharge Coordinator
Blackrock Health Blackrock Clinic —Dublin, County Dublin
- Full-time
- Clinic
- Communication skills
- Annual leave
- Employee assistance program
Quick apply

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Sr Service Management Manager

Glanbia Foods -
Citywest, County Dublin

Apply Now

Job details

Qualifications

Engineering
Finance
Master's degree
Bachelor's degree
Continuous improvement
Contracts
Human Resources
Business
Time management

Full job description

Date: 25 Jun 2026

Location: Citywest Business Campus, IE, D24 PE08

Company: Glanbia

Senior Manager- SSC Service Excellence

Glanbia Enterprise Solutions (GES)

Join this dynamic team focused on delivering better nutrition for every step of life’s journey

The Opportunity

We’re looking for a Senior Manager - SSC Service Excellence who will be the global enterprise owner of service performance, governance, and vendor outcomes across a multi-function Shared Services organisation. The role ensures that SSC and BPO services consistently deliver business outcomes, customer experience and beyond contracted value. This role is not about managing SLAs – it is about owning business trust in the SSC operating model. Key to success with be immersing yourself in the world of the SSC functional towers and our BPO partners to resolve current pain points, to drive continuous improvement whilst also understanding the broader capabilities of our BPO partners.

This is a key leadership role with accountability for service strategy, operating model governance, performance management, commercial discipline and continuous improvement by acting as the single connective layer between; SSC Functional Leads, BPO Partners, Business Units and Senior Stakeholders.

Key Competencies

Deep understanding of SSC service excellence operating models involving BPO defining clear SLAs and KPIs aligned to business outcomes but driving value beyond SLA compliance
Ability to design, operate and improve end‑to‑end services through applications of service management disciplines pragmatically designing a governance structure that drives decisions and outcomes

Escalates effectively using fact-based evidence, using structured incident management, problem solving and change management process

Treats BPO providers as accountable partners, not just suppliers understanding contracts, commercials and change implications and enforces contractual obligations without damaging relationships managing demand, scope creep and change requests rigorously

Engages confidently with senior business leaders understanding business priorities beyond functional delivery and can communicate clearly during change and incidents
Builds trust through consistency, transparency and delivery managing expectations early as opposed to through fire fighting

Embeds an improvement mindset across SSC and vendors and comfortable leading change without authority

Proactively manages operational, vendor and internal control risk ensuring controls are embedded, not bolted on

Understands end‑to‑end processes beyond SSC scope enabling GPOs to drive standardisation and value working across regions and BUs

Calm, credible and resilient under pressure with strong prioritisation and time management competency taking the initiative with strong role model accountability and ownership mindset

The skills you will bring to the team

Bachelor’s degree in Business, Finance, HR, Operations or Engineering related discipline
8+ years of experience in SSC / GBS / BPO environments
3+ years in service excellence, continuous improvement, service management or transformation/change roles
Master’s degree (MBA or MSc Operations) or Professionally Qualified Accountant desirable
Experience across multi-function SSCs (e.g., Finance, HR and Other Functions) desirable

Where and how you will work

The opportunity will be based in Citywest, Dublin 24 with hybrid working arrangements available which allows you a greater choice in how you work and live, giving you a better work-life balance.

About Glanbia

Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

At Glanbia, our culture celebrates individuality, knowing that together we are more.

Apply Now

Refine Your Search

multi unit management services jobs in dublin, d

Sr Service Management Manager

Property Development Sales Manager

Assistant Manager, Investor Services

Vice President Data Science

Full Stack Software Engineer, Charles River Development, Officer

Caseworker, MHPSS Project

Strategic Growth Director - PMCM Ireland

Caseworker, MHPSS Project

Event Supervisor

Regional Category Manager (Building Components and Manufacturing Materials) - Amsterdam or Dublin

Senior Software Engineer

Employee Relations & Workplace Investigations Associate

Renewables Portfolio Lead Ireland

AI DevOps Engineer

Advisory Consultant - Procurement

Software Engineer

Community Manager - Dublin

Retail Sales Associate (part-time)

Field Service Engineer - Experienced

Discharge Coordinator

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