Qualifications: Education
Bachelor’s degree in Social Sciences or Social Work, with minimum 3 years of relevant work experience
Accredited Universities are those listed in the UNESCO World Higher Education Database .
Experience
Previous experience in social and protection activities in related areas of intervention is an advantage.
Experience in communicating and working with a wide range of people, including people of culturally diverse backgrounds.
Previous experience in a similar role preferred.
Familiar with direct assistance to migrants and/or refugees preferred.
Previous experience working with vulnerable migrants preferred.
Experience in working in a multi-cultural environment is an advantage.
Previous experience with international organizations, NGOs, EU Agencies and/or Irish law enforcements or Government’s Departments would be an asset.
Strong organizational, facilitation, communication, writing and presentations skills.
Computer literacy in standard software applications (MS Office, etc).
Valid driver’s license with at least five years’ driving experience is an advantage.
Skills
Ability to work with migrants and asylum seekers
Interpersonal skills (i.e. empathy and emotional resilience)
Intercultural competence and communication skills
Culture-specific knowledge
Capacity to prevent and mitigate conflicts and bridge gaps due to language misunderstandings in an objective and impartial manner between the beneficiaries and the authorities
Psychological understanding in interpersonal communication and sensitivity in addressing the asylum-seekers’ claims
Knowledge of the procedures related to the asylum application in Ireland
Excellent written and verbal communication skills
Ability to prepare clear and concise reports and work with statistics
Good experience with Microsoft Office
Languages
IOM’s official languages are English, French, and Spanish
For this position, fluency in English is required (oral and written).
Working knowledge of any UN languages an advantage
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 1)
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
As the right to live and work in Ireland is required, the contract issued may be shorter than the period mentioned in the advertisement, in order to align with expiry date of the work permit.
Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
