Find Customer support representative Jobs in Maynooth, Ke

Customer Service Representative
Smart Transfer Ltd —Naas, County Kildare
- €28,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
13h
Mid-Market Account Executive (Romanian Market)
Revolut —Dublin, County Dublin
- €9,500–€13,300 a month
- Full-time
- Remote
- Sales
- Salesforce
- English
Customer Service Representative
Smurfit Westrock —DUBLIN 24, County Dublin
- €35,000 a year
- Full-time
- Annual leave
Quick apply
12d
Sales Representative
NFC ENERGY —Longwood, County Meath
- €35,000–€40,000 a year
- Full-time
- Sales
- Construction experience
- Communication skills
Quick apply
11d
Counter Sales Representative
FJS Plant Repairs Ltd. —Osberstown, County Kildare
- €27,046.03–€40,162.87 a year
- Full-time
- Inventory control
- Sales
- Customer service
Quick apply
Sales Representative with Ukranian/Russian
RadioKing —DUBLIN 11, County Dublin
- Full-time
- Sales
- Communication skills
- Time management
- Profit sharing
- Employee discount
Quick apply
13d
Shift Lead (ROI)
B&Q —Naas, County Kildare
- €35,353.50 a year
- Part-time
- Employee assistance program
14d
Experienced customer service representative
Inner City Scooters Ltd —DUBLIN 24, County Dublin
- From €120 a day
- Full-time
- Customer service
- English
- IT
Quick apply
8d
Business Development Representative German Market (German Speaking)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Business development
- Relocation assistance
- Employee discount
Sales Development Representative
Greenhouse —Dublin, County Dublin
- Remote
- AI
- Communication skills
Business Development Representative
Protex AI —Dublin, County Dublin
- €60,000 a year
- Full-time
- Hybrid work
11d
Aircraft Cleaner
Sky Handling Partner —Dublin, County Dublin
- €14.79–€14.94 an hour
- Part-time
- English
- No degree
- Employee assistance program
- Sick pay
Quick apply
Check-in Agent
Sky Handling Partner —Dublin, County Dublin
- €14.79–€14.94 an hour
- Overtime
- Customer service
- English
- No degree
- Employee assistance program
- Employee discount
Quick apply
Customer Advisor - Checkouts - ROI
B&Q —Naas, County Kildare
- €15.45 an hour
- Part-time
- Employee assistance program
4d
Business Development Representative Netherlands Market (Dutch speaking)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Business development
- Relocation assistance
- Employee discount
Business Development Representative Finland Market (Finnish speaking)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Business development
- Relocation assistance
- Employee discount
Sales Development Representative - Poland
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
Outbound Business Development Representative - Central (German speaking)
Klaviyo —Dublin, County Dublin
- €43,550 a year
- English
- No degree
- Communication skills
Quick apply
Warehouse Operator
DSV —Blanchardstown, County Dublin
- Full-time
- No degree
- Warehouse experience
- Annual leave
13h
Sales Development Representative
Quadient —Dublin, County Dublin
- Full-time
- Hybrid work
- Employee assistance program
Quick apply
12d

I want to receive the latest job alerts for customer support representative in maynooth, ke

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near maynooth, ke

Business Development Representative jobs in Dublin, County Dublin

Sales Representative jobs in Dublin, County Dublin

Account Executive jobs in Dublin, County Dublin

Warehouse Worker jobs in Blanchardstown, County Dublin

Shift Leader jobs in Cashel, County Tipperary

Night Shift jobs in County Dublin

Shift Leader jobs in County Cavan

Shift Leader jobs in Bun Clóidi, County Wexford

Shift Leader jobs in Kinsale, County Cork

Night Shift jobs in Kildare, County Kildare

Business Development Representative jobs in Wexford, County Wexford

Business Development Representative jobs in Cork, County Cork

Business Development Representative jobs in Maynooth, County Kildare

Greenogue Business Park jobs in Rathcoole, County Dublin

Sales Representative jobs in County Meath

Sales Representative jobs in Cork, County Cork

Part Time Sales jobs in Dublin, County Dublin

Sales Representative jobs in Passage, County Cork

Sales jobs in Swords, County Dublin

Medical Sales jobs in Dublin, County Dublin

Customer Service Representative

Smart Transfer Ltd -
Naas, County Kildare

Quick apply

Job details

Full-time
€28,000 a year
13 hours ago

Benefits

Additional leave
Company events
On-site parking

Qualifications

Sales
Customer service
English
Leaving certificate
Data entry
Phone etiquette
Communication skills

Full job description

SWIRL Prepaid was established in 2005 and is the leading provider of Prepaid Mastercard in Ireland with over 21 years track record in payment solutions for consumers and business customers. As a well-established fintech company, we issue Euro and Gift Mastercard products across Ireland and international markets.

Our mission is to make payments simple, secure, and accessible while delivering exceptional customer experiences at every stage of the customer journey.

As a Customer Service Representative, you will provide support and service to our Swirl Card customers, ensuring that their inquiries and issues are resolved in a timely and professional manner. The successful candidate will have strong communication skills, attention to detail, and a willingness to learn and grow within the company.

Role Responsibilities

Work as part of a busy team to help improve and grow the business.
Conduct both inbound and outbound Customer Service interactions through phone, web chat and emails to achieve excellent customer care.
Input data efficiently into Salesforce CRM system.
Complete daily administrative/ad-hoc tasks within the Customer Service & Sales Team.
Take ownership of customer issues from the first point of contact to resolution.
Use initiative to seek solutions and efficient ways to support our customers.
Actively listen to our customers and anticipate their needs.
Partake in all Customer Retention/Win Back campaigns as implemented by Management.

Expectations

The goal and expectation for the representative, is that with training and assistance, each member will gain a high level of autonomy. The team should be capable of functioning independently and making decisions without supervision and direction from Higher Management. The team should be able to take ownership of their work, solve problems on their own, adapt to changing situations. Having a self-sufficient helpdesk team is beneficial for the company as it enables the team to work more efficiently, handle a higher workload, and provide better support to end-users.
Provide excellent customer service: You are expected to provide timely and efficient support to end-users. They should be polite, professional, and helpful while addressing user's concerns and resolving issues.
Meet service level agreements: The helpdesk team should meet or exceed the service level agreements (SLAs) defined by Smart Transfer. This may include response time, resolution time, and customer satisfaction target.
Ensure security & confidentiality & Compliance with regulations: helpdesk team members must ensure the confidentiality, integrity of customer data. They should maintain a thorough understanding of the company's confidentiality & security policies and procedures and ensure that these policies are followed. This will allow the company to adhere to strict AML/Regulatory requirements.

Essential Skills

Excellent Communication Skills: You will need to have excellent communication skills, both written and verbal, to effectively communicate with customers & colleagues and provide them with the information they need.
Strong Problem-Solving Skills: The ability to effectively solve customer problems is essential for a customer service representative, as they will need to provide solutions to a range of customer issues.
Attention to Detail: Accuracy is critical when working with customer accounts, and a keen eye for detail to ensure that all information provided to customers is correct is essential.
Multitasking Abilities: This role may require the ability to handle multiple tasks simultaneously, such as managing phone calls, emails, and chat conversations, while also accessing customer account information.
Technical Proficiency: A basic understanding of technology and software systems is important, as a customer service representative will be required to use various computer programs and databases to access customer account information.

Desirable skills

Previous customer service contact centre experience is an asset.
Ability to work under pressure in a fast-paced environment.
Being a team player with the ability to work on your own initiative.
Ability to prioritize tasks and manage time effectively.
Critical thinking- Judgement to know when to escalate issues to higher lever support.

Job Type: Full-time

Pay: €28,000.00 per year

Benefits:

Additional leave
Company events
On-site parking

Ability to commute/relocate:

Naas, County Kildare: reliably commute or plan to relocate before starting work (required)

Education:

Leaving Certificate (preferred)

Experience:

Customer service: 1 year (preferred)

Language:

English (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

customer support representative jobs in maynooth, ke

Customer Service Representative

Mid-Market Account Executive (Romanian Market)

Customer Service Representative

Sales Representative

Counter Sales Representative

Sales Representative with Ukranian/Russian

Shift Lead (ROI)

Experienced customer service representative

Business Development Representative German Market (German Speaking)

Sales Development Representative

Business Development Representative

Aircraft Cleaner

Check-in Agent

Customer Advisor - Checkouts - ROI

Business Development Representative Netherlands Market (Dutch speaking)

Business Development Representative Finland Market (Finnish speaking)

Sales Development Representative - Poland

Outbound Business Development Representative - Central (German speaking)

Warehouse Operator

Sales Development Representative

I want to receive the latest job alerts for customer support representative in maynooth, ke

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected