Find Resources advisor Jobs in Dublin 9, D

Aftersales Manager VW SEAT CUPRA
Bright Motor Group —Swords, County Dublin
- €50,000–€75,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance program
- Sick pay
Quick apply
10d
HR Advisor
JLL —Dublin, County Dublin
- Microsoft Office
- Bachelor's degree
- No degree
HR Advisor
KSA-JLL Ireland Ltd —Dublin, County Dublin
- Full-time
- Microsoft Office
- Bachelor's degree
- No degree
Quick apply
HR Coordinator, EOR
Rippling —DUBLIN 2, County Dublin
- Part-time
- Project management
- Human resources
- Organisational skills
L'Oréal Luxe Multi-Brand Beauty Advisor, Arnotts Dublin (30 Hours)
l'Oréal —Dublin, County Dublin
- Part-time
- Social media management
- Merchandising
- Annual leave
- Referral programme
Quick apply
Security Advisor
Concern Worldwide —Dublin, County Dublin
- €57,683–€64,092 a year
- Full-time
- English
- Computer skills
- Communication skills
2d
Planning Manager
Designer Group —Ballycoolen, County Dublin
- €90,000–€120,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Construction experience
Quick apply
Director, IT - SAP Transformation Leader
Information Technology Senior Management Forum —Dublin, County Dublin
- €135,400–€228,910 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
- Annual leave
HR Generalist
Mediolanum International Funds Limited —Dublin, County Dublin
- Bachelor's degree
- Human resources
- Business
HR Business Partner
Jabil Circuit —Bray, County Wicklow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
P&O Business Partner Support
DSV —Dublin, County Dublin
- Full-time
- Microsoft Office
- No degree
- Human resources
- Annual leave
- Life insurance
Technical Account Manager
Xtremepush —DUBLIN 2, County Dublin
- €50,000 a year
- Hybrid work
- SQL
- AWS
- JavaScript
Quick apply
Consultant, Brand
Teneo —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
- Annual leave
- Work from home
3d
Principal Commercial Sales Enablement Partner, EMEA
Klaviyo —Dublin, County Dublin
- €88,000–€132,000 a year
- Sales
- Leadership
- Communication skills
Quick apply
Senior Onboarding Specialist-Slack
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Java
- SQL
Stock Administration Analyst
Google —Dublin, County Dublin
- €64,000–€66,000 a year
- Full-time
- SQL
- Bachelor's degree
- No degree
10d
Wealth Management, Business Development Professional, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- No degree
- Employee assistance program
Product Deployment Engineer Manager, gTech
Google —Dublin, County Dublin
- €182,000–€197,000 a year
- Full-time
- Java
- Master's degree
- SQL
11d
Business Development Manager
Marking Services, Inc. —Dublin, County Dublin
- From €60,000 a year
- Full-time
- Sales
- Marketing
- Microsoft Office
Quick apply
1d
Immigration Strategy Lead
Google —Dublin, County Dublin
- €142,000–€146,000 a year
- Full-time
- Bachelor's degree
- No degree
2d

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Aftersales Manager VW SEAT CUPRA

Bright Motor Group -
Swords, County Dublin

Quick apply

Job details

Permanent | Full-time
€50,000–€75,000 a year
10 days ago

Benefits

Bike to work scheme
Company pension
Employee assistance program
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills
Time management

Full job description

About Us:

Bright Motor Group was founded in 1982 and is now one of Ireland’s leading Motor Retailers, representing some of the best-known vehicle brands including Ford, Hyundai, SEAT, Cupra, Volkswagen Commercial, Citroën, Suzuki, Peugeot, Opel, Leapmotor, DS and BYD.

With 9 showrooms situated at Airside near Swords, a further 5 at Navan Road and our Bray dealership, we are located close to the motorway network and easily accessible from all areas of Greater Dublin.

As a result of our ongoing expansion and business growth, we are seeking to strengthen our team by appointing positive and motivated individuals to take the business to the next level and achieve the strategic goals that we have set.

Bright Motor Group is currently recruiting an Aftersales Manager at our Campus in Swords. This is an exciting opportunity for a driven, customer-focused professional to build a rewarding career with one of Ireland’s leading motor retailer groups.

The Aftersales Manager (VW & SEAT CUPRA) is a senior operational leadership role with full accountability for the commercial, operational, customer experience, people leadership and compliance performance of the aftersales operation . The role is designed as a combined strategic and operational leadership position with broad commercial accountability.

The position is accountable for delivering sustainable profit contribution, high customer satisfaction, disciplined operational control and development of a high-performing team. This role carries responsibility for achieving business targets while exercising discretion and initiative to adapt plans, resources and processes in line with business needs.

Role responsibilities:

Oversee the day-to-day running of the aftersales department across VW Commercial and SEAT CUPRA.
Ensure workshop loading, productivity, efficiency and labour sales targets are achieved.
Monitor and improve departmental KPIs including recovery rates, technician utilisation, customer retention, NPS and profitability.
Implement effective scheduling by using the workshop planner and workflow processes to maximise workshop capacity.
Maintain excellent standards of cleanliness, health & safety, and operational compliance.
Ensure all manufacturer standards and franchise requirements are consistently met.
Control resources and utilise assets to achieve qualitative and quantitative targets.
Ensure payment for repairs and servicing of vehicles is collected as per company policy.
Ensure staff adhere to correct uniform and maintain a high standard of dress including proper usage of PPE.
Deliver outstanding customer service and maintain high customer satisfaction levels.
Consistently Achieve NPS Targets
Resolve customer concerns and escalations professionally and efficiently.
Promote customer retention initiatives and aftersales marketing campaigns.
Improve customer service experience, creating engaged customers and facilitating organic growth.
Ensure service procedures, policies and standards and implemented and maintained.
Ensure all the teams are familiar and trained on the Dealer Management System and utilisation in accordance with process and standards.
Ensure service advisors maintain excellent communication throughout the customer journey.
Lead, motivate, train and develop service advisors, technicians, workshop controllers, parts personnel, and support staff.
Conduct regular performance reviews, coaching and mentoring sessions.
Identify training and development needs within the aftersales team.
Support the apprenticeship program in line with company standards.
Foster a positive, performance culture with strong teamwork and accountability.

The ideal candidate will have:

Valid full driving licence (essential).
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and a commitment to providing excellent service.
Flexible and adaptable to changing priorities and workloads.
Strong organisational and time-management skills.
Strong understanding of vehicle preparation standards.
Self-motivated, professional, and customer focused

What we offer in return:

Highly Competitive Remuneration Package
Career progression opportunities within Bright Motor Group.
Supportive team environment and modern dealership facilities.
Provision of a demo vehicle.
21 days basic holiday.
Company Pension.
Employee Assistance Programme.
Staff discount.
Staff referral scheme.

Benefits:

Bike to work scheme
Company pension
Employee assistance program
On-site parking
Sick pay

Job Types: Permanent, Full-time

Pay: €50,000.00-€75,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

resources advisor jobs in dublin 9, d

Aftersales Manager VW SEAT CUPRA

HR Advisor

HR Advisor

HR Coordinator, EOR

L'Oréal Luxe Multi-Brand Beauty Advisor, Arnotts Dublin (30 Hours)

Security Advisor

Planning Manager

Director, IT - SAP Transformation Leader

HR Generalist

HR Business Partner

P&O Business Partner Support

Technical Account Manager

Consultant, Brand

Principal Commercial Sales Enablement Partner, EMEA

Senior Onboarding Specialist-Slack

Stock Administration Analyst

Wealth Management, Business Development Professional, Associate, Dublin

Product Deployment Engineer Manager, gTech

Business Development Manager

Immigration Strategy Lead

I want to receive the latest job alerts for resources advisor in dublin 9, d

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