JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Position Overview:
Join our HR Operations team as a HR Advisor supporting our Ireland based population, where you'll play a pivotal role in delivering exceptional employee experiences across the performance management lifecycle. You'll collaborate closely with Employees, Managers, HR Business Partners and Centres of Excellence to ensure consistent, compliant, and compassionate handling of critical employee matters.
Key Responsibilities:
Driving proactive engagement and minimising business risk
Utilising technology to advance employee relations metrics
Developing training guides and best practices for line managers
Leading workforce growth and serving as local HR professional
Facilitating local employee and line manager training programs
Performance Management Excellence
Manage routine performance improvement plans (PIPs) and probation reviews
Support lower risk misconduct cases, workplace grievances and dispute resolution
Facilitate employee departure processing and documentation
Ensure faster resolution of performance-related issues with consistent processes across teams
People Support & Compliance
Support TUPE (Transfer of Undertakings Protection of Employment) processes
Support lower risk disciplinary procedures and lead investigations into common workplace misconduct concerns
Coordinate absence management programs and support strategies
Process flexible working, workplace adjustments and wellbeing requests with sensitivity and compliance
Business Support & Collaboration
Partner with HR Business Partners on complex people performance matters
Support Reduction in Force (RIF) consultation activities and communications
Process support on routine client-requested employee relocations and off-site arrangements
Process Improvement
Identify opportunities to enhance employee experience through streamlined processes
Maintain accurate documentation and case management systems
Contribute to policy development and process standardisation initiatives
What You'll Bring:
Strong understanding of employment processes and HR compliance requirements
Excellent communication and interpersonal skills for sensitive conversations
Experience in performance management, people operations, or HR functions
Detail-oriented approach with strong organisational and case management abilities
Collaborative mindset with ability to work effectively across HR teams
Skills & Competencies Leadership
Drive the growth of the workforce on the ground, serving as a local HR professional
Skilled facilitator, who can lead local and regional employee events, programs, etc.
Problem Solving
Ability to adjust styles of communicating to varying situations to ensure an inclusive environment
A passion to work with people across a variety of backgrounds teaching and learning from people across the organisation
Excellent organisational skills with a starter finisher mentality with acute attention to detail
Interpersonal Skills
Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholders
Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers
An appetite for exceeding expectations within the business
Qualifications / Experience / Education:
Bachelor's degree or equivalent experience (e.g., CIPD Accreditation, BS in human resources, business administration or vocational apprenticeship in a related discipline)
Experience working in a remote, matrixed, and geographically distributed organisation
Skilled team player who is able to communicate their thoughts clearly and effectively
Ireland or London based, office 3 times per week
Scope of Role:
Remit for all Ireland based employees with the ability to lean into the UK as required
Collaboration with EMEA based colleagues
Systems Used:
Workday
Microsoft Suite
This role offers the opportunity to make a meaningful impact on employee experience while developing expertise in critical HR operations within JLL's dynamic environment.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
