Find Business systems engineer Jobs in Cork, C

Technical Writer (IS&T Knowledge and Training)
Apple —Cork, County Cork
- Computer Science
- Software troubleshooting
- English
10d
Software Senior Engineer
Dell Technologies —Cork, County Cork
- Full-time
- Bachelor's degree
- No degree
- Communication skills
Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Senior Program Manager
Everseen —Cork, County Cork
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Leadership
Maintenance Engineer
AbbVie —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
14d
Facilities Engineer
Kepak Group —Watergrasshill, County Cork
- Full-time
- Communication skills
- Employee discount
- Referral programme
Quick apply
Maintenance Technician
Merck KGaA —Cork, County Cork
- Overtime
- Microsoft Excel
- No degree
- In-person
Naval Service: Direct Entry - Hull Artificer
The Irish Defence Forces —Cork, County Cork
- Carpentry
- English
- Bachelor's degree
- Free parking
- Gym membership
Global Operational Technology Engineer
PepsiCo —Cork, County Cork
- Computer Science
- SQL
- Bachelor's degree
Lead Site Reliability Engineer | Cork
OpenText —Cork, County Cork
- Azure
- AWS
- JavaScript
Electrical Supervisor
Electric Skyline Limited —Cork, County Cork
- Full-time
- Leaving certificate
- No degree
- Computer skills
- Employee assistance program
Quick apply
12d
Network Security (WAF) Engineer
McKesson —Cork, County Cork
- €52,500–€87,500 a year
- Azure
- AWS
- Bachelor's degree
9d
Software Senior Quality Engineer
Dell Technologies —Cork, County Cork
- Full-time
- Computer Science
- System design
- Analysis skills
Electrical & Instrumentation Project Engineer (E&I)
PM Group —Cork, County Cork
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Maintenance Engineer
AbbVie —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
11d
Senior Engineer
Sweco —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
- CAD
- Recruiting
- Employee assistance program
- Employee discount
IT/OT Engineer
Ekco —Cork, County Cork
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Senior Grid Engineer
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
Quick apply
Senior Engineer, Software Tools
Analog Devices —Cork, County Cork
- Full-time
- Computer Science
- Master's degree
- C++
Maintenance Technician (Electricial)
Apleona Ireland —Carrigtwohill, County Cork
- €26.74 an hour
- Overtime
- Engineering
- No degree
- HVAC
Quick apply

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Technical Writer (IS&T Knowledge and Training)

Apple -
Cork, County Cork

Apply Now

Job details

10 days ago

Qualifications

Jira
Drupal
Computer Science
Software troubleshooting
Content management systems
iOS
Git
English
Master's degree
Bachelor's degree
Confluence
Technical writing
Mac OS
AI
Apple Keynote

Full job description

At Apple, great ideas can come from anywhere, and our dedicated internal teams are at the heart of our innovation. The Information Systems & Technology (IS&T) organization is the backbone of Apple's business, and the IS&T Knowledge and Training (K&T) team is committed to enabling our global workforce. We accomplish this by offering high-quality, collaboratively developed learning experiences and knowledge resources that equip the Apple workforce with the knowledge and skills to do their life's best work, better.

Employee Experience and Productivity (EEP) is part of IS&T and delivers some of the most widely used communication and productivity technology and services across Apple - from tools that enable collaboration to the support teams that keep Apple's workforce running. EEP also leads user experience design and research, and manages the systems behind Apple's original content studios.

As a Knowledge and Training Technical Writer, you'll make Apple's complex internal systems and tools accessible to the people who use them every day. This dynamic role sits at the intersection of communication and technology, blending technical writing, instructional design, and copyediting skills, offering a unique opportunity to significantly impact the productivity and success of Apple's global workforce.

Description
In this role, you'll be the link between our internal technologies and the global workforce that relies on them. You'll collaborate with cross-functional partners, engineering teams, and leaders to identify training requirements, define documentation objectives, and align deliverables with business and product priorities for supported tools. You'll get up to speed quickly on new tools and translate their complexity into clear, engaging content for diverse internal audiences. You'll juggle multiple documentation initiatives at once, hold the quality bar, and build alignment across stakeholders when priorities and opinions diverge. We value writers who have successfully worked with editors and style guides, are open to learning, embrace feedback, thrive in iteration, and understand that the best content is always a collaboration.
","responsibilities":"Partner with product managers, engineers, project managers, and UX/UI designers to understand product features and user workflows, and proactively identify documentation requirements.
Gather, weigh, and reconcile input from multiple stakeholders with differing perspectives, applying editorial judgment to keep content focused on the end user.
Contribute to documentation and content strategies; design, write, and maintain a range of user-facing documentation, including setup and user guides, how-to articles, troubleshooting guides, UX/UI navigation instructions, FAQs, and help content.
Draft, edit, and publish content using our content management system (CMS).
Triage, respond to, and resolve documentation tickets to address error reports, update requests, and content gaps.
Synthesize content requests and information from various sources into coherent content plans.
Simplify complex concepts; translate highly technical information into clear, concise, and engaging plain language for diverse internal audiences.
Edit and proofread documentation for accuracy, clarity, grammar, punctuation, and adherence to established style guides and brand voice.
Own the documentation lifecycle from initial planning through creation, review, publication, and ongoing maintenance.
Refine content structure and information architecture to improve readability, discoverability, and learner engagement.

Preferred Qualifications
Experience with Markdown, Git-based docs-as-code workflows, or static site generators.
Working understanding of information architecture principles and how users seek information.
Familiarity with the Apple Style Guide and The Chicago Manual of Style.
Proficiency with Apple's productivity suite (Pages, Keynote, Numbers).
Experience managing assignments with project, task, or ticketing systems such as Wrike, Asana, Jira, or HelpCentral.
Working knowledge of macOS and iOS operating systems and Apple software, including troubleshooting techniques.
Experience or genuine curiosity working with AI and GenAI tools, including using them to enhance content creation, documentation workflows, or training and development.
Experience writing for a global audience with an awareness of accessibility considerations.
A genuine passion for helping people maximize their use of technology and productivity tools.
Master's degree, specialized degrees in technical communication, or certifications in technical writing are a plus.

Minimum Qualifications
Bachelor's degree in Technical Communication, English, Journalism, Computer Science, or a related field, or equivalent practical work experience.
Experience as a Technical Writer, ideally in a technical environment with exposure to internal-facing tools, enterprise software, or developer documentation.
Demonstrated experience producing user-facing documentation such as user guides, how-to articles, troubleshooting guides, or knowledge base content.
Writing samples or portfolio demonstrating recent technical documentation work (e.g., user guides, how-to articles, knowledge base content).
Experience using a content management system or documentation platform (such as Drupal, Confluence, Markdown-based tooling, or similar).

Apply Now

Refine Your Search

business systems engineer jobs in cork, c

Technical Writer (IS&T Knowledge and Training)

Software Senior Engineer

Solutions Architect – Contact Center (Cloud & AI)

Senior Program Manager

Maintenance Engineer

Facilities Engineer

Maintenance Technician

Naval Service: Direct Entry - Hull Artificer

Global Operational Technology Engineer

Lead Site Reliability Engineer | Cork

Electrical Supervisor

Network Security (WAF) Engineer

Software Senior Quality Engineer

Electrical & Instrumentation Project Engineer (E&I)

Senior Maintenance Engineer

Senior Engineer

IT/OT Engineer

Senior Grid Engineer

Senior Engineer, Software Tools

Maintenance Technician (Electricial)

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