Find Customer service team lead Jobs in Dublin West, D

People Experience Business Partner
Dublin Simon Community —DUBLIN 7, County Dublin
- €38,000–€43,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Sick pay
Quick apply
13h
Sales Manager
NEXT —Blanchardstown, County Dublin
- From €34,431 a year
- Full-time
Pharmacy Store Manager
Your Local Pharmacy —Crumlin, County Dublin
- Full-time
- Management
- No degree
- Mentoring
Quick apply
4d
Front of House Supervisor
Dough Box —Portrane, County Dublin
- €14.50–€16.50 an hour
- Part-time
- Hospitality
- Sales
- Social media management
Quick apply
Customer Service Agent
DID Electrical —Lucan, County Dublin
- €27,592 a year
- Full-time
- Customer service
- English
- Communication skills
Quick apply
6d
General Manager
Wingstop UK - Dublin DK —DUBLIN 11, County Dublin
- €41,350–€46,500 a year
- Part-time
- Management
- Leadership
- Restaurant experience
- Employee discount
Quick apply
5d
Assistant Manager - Preschool & Afterschool
Lullabys Montessori & Afterschool —Raheny, County Dublin
- €17.24–€18.00 an hour
- Full-time
- Childcare
- Management
- Supervising experience
Quick apply
7d
Deputy Manager - Zara Home Dublin
INDITEX —Dublin, County Dublin
- Full-time
- In-person
- Leadership
- Communication skills
- Employee discount
Quick apply
Sales Executive
Simple House Ireland —Ashbourne, County Meath
- From €35,000 a year
- Part-time
- Sales
- Customer service
- English
Quick apply
Store Manager
Slowstreet —Blackrock, County Dublin
- €32,000–€36,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Store discount
- Employee discount
Quick apply
1d
Restaurant Manager( Full Time )
IL Corvo Restaurant Italian Cuisine —DUBLIN 9, County Dublin
- From €40,000 a year
- Full-time
- Customer service
- Restaurant management
- Team management
Quick apply
12d
Supervising Pharmacist
McCabes Pharmacy —Lucan, County Dublin
- Full-time
- Employee discount
Quick apply
Telesales Account Executive
Northgate Vehicle Hire —DUBLIN 15, County Dublin
- €29,500 a year
- Monday to Friday
- Sales
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
5d
General Manager - Zara Home Dublin
INDITEX —Dublin, County Dublin
- Full-time
- In-person
- Leadership
- Communication skills
- Employee discount
Quick apply
Store Manager
Griolladh —Dublin, County Dublin
- €36,000 a year
- Full-time
- Management
- Customer service
- English
- Store discount
- Employee discount
Quick apply
1d
Store Manager
Card Factory —Blackrock, County Dublin
- €38,847.40 a year
- Leadership
- Communication skills
Bar Manager
J.Kavanagh's Dalkey —Dublin, County Dublin
- €45,000–€55,000 a year
- Full-time
- Customer service
- Supervising experience
- Food service
Quick apply
9d
Assistant Business Manager
Charlotte Tilbury —Dundrum, County Dublin
- Full-time
- Customer service
- Leadership
- Gym membership
Quick apply
9d
Store Manager
Smaak Friets —Dublin, County Dublin
- €18 an hour
- Full-time
- Hospitality
- Management
- English
- Employee discount
Quick apply
Field Sales Associate - Leinster Region
SumUp —Dublin, County Dublin
- Remote
- Employee assistance program
Quick apply

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People Experience Business Partner

Dublin Simon Community
DUBLIN 7, County Dublin

Quick apply

Job details

Permanent | Full-time
€38,000–€43,000 a year
13 hours ago

Benefits

Tax Saver Scheme
Bike to work scheme
Annual leave
Sick pay

Qualifications

Microsoft Excel
Microsoft Outlook
Microsoft Office
Human resources
Payroll
IT
HRIS

Full job description

About us:

At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference also, come talk to us at Dublin Simon Community. We are looking for professional, friendly and adaptable people to join our team.

About the Job:

This is an exciting opportunity for an enthusiastic and people-centred HR professional. People in Dublin Simon Community are our greatest strength and asset. As an HR Business Partner, you will help influence how we manage and develop our HR practices in areas such as employee relations, retention, employee engagement, compensation & benefits, wellbeing, and implementing new legislation. You will also play a key role in payroll administration, ensuring our people are paid accurately and on time — a foundational part of the employee experience. In addition, you will provide information and support to staff and managers on a range of issues. You will report to the HR Manager and partner with line managers as well as with the Talent Acquisition and Learning & Development teams, and the wider HR Function.

Working Hours & Location: 9am - 5:30pm, office based in Smithfield, Dublin 7, hybrid working accommodated.

Contract: Permanent

Salary Range: From €38,000 depending on experience

Business Partner Responsibilities:

· Responsible for partnering with specified business functions and building strong relationships with key stakeholders to provide HR expertise.

· Lead payroll preparation, administration and associated processes, ensuring accuracy, compliance and timely delivery.

· Provide information, advice and policy guidance to line managers on a range of employee relations issues.

· Extend support and guidance on all employee relations matters, including performance management, disciplinary processes, grievances, and conflict resolution.

· Ensure local management and HR practices and policies are fully compliant with Irish employment legislation and the values and practices of the organisation.

· Drive onboarding and off-boarding processes, including conducting exit interviews and report analysis.

· Manage and maintain the HR information systems to ensure data integrity.

· Product monthly reporting on HR metrics; conduct analysis and create reports on various HR key performance indicators.

· Support the creation & implementation of employee engagement strategies such as surveys, analysis, group facilitation, engagement activities and events.

· Review, update, write and implement HR policies and key administrative processes in line with current legislation and organisational needs.

· Contribute to the implementation of HR and organisational requirements for compliance with and delivery of quality standards, internal and external audits, and change programmes.

· Partner with Talent Acquisition Team and Learning & Development Teams to deliver cross-functional deliverables and high levels of customer service.

· Undertake any other reasonable duties as directed by the HR Manager.

Note: This Job Description will be reviewed and updated in line with the needs of the work.

Essential skills and experience:

· Demonstrated experience in payroll preparation and administration, with strong attention to accuracy and confidentiality.

· 3rd level qualification in HRM / HRD (Human Resource Management / Human Resource Development) or equivalent.

· 2 years previous experience in Human Resources with grounding in Employee Relations and HR Operations.

· Analyse and report on HR metrics to inform business decisions and improvements.

· Excellent communicator both verbally and in writing.

· Ability to manage multiple priorities in a fast-paced environment with a strong focus on problem-solving.

· Demonstratable interpersonal skills, with the ability to self-motivate and think positively.

· Exceptional organisational skills and attention to detail.

· Excellent knowledge of Irish employment legislation and HR policy implementation, and HR practices.

· Excellent IT skills, including the use of HRIS and Microsoft Office 365 (Teams, Outlook, Excel, MS Forms).

Desirable skills and experience:

· CIPD membership.

· Experience working in the non-profit sector.

· Understanding of homeless issues in Ireland and the areas that Dublin Simon Community operate in.

Benefits: 

· Contract type: permanent

· 25 days annual leave

· 5% matched contribution to your pension

· Paid Sick Leave Policy

· Paid Maternity Leave Policy

· Bike to Work Scheme

· Commuter Travel Tax Savers Ticket

· 2-weeks’ Comprehensive Training

Pay: €38,000.00-€43,000.00 per year

Application question(s):

Please provide details of your current right to work in Ireland (e.g. Irish/EU citizen, Stamp 4, Stamp 1G, Critical Skills Employment Permit, etc.). If applicable, please also include the expiry date of your permission to work.

Work Location: In person

Quick apply

Refine Your Search

customer service team lead jobs in dublin west, d

People Experience Business Partner

Sales Manager

Pharmacy Store Manager

Front of House Supervisor

Customer Service Agent

General Manager

Assistant Manager - Preschool & Afterschool

Deputy Manager - Zara Home Dublin

Sales Executive

Store Manager

Restaurant Manager( Full Time )

Supervising Pharmacist

Telesales Account Executive

General Manager - Zara Home Dublin

Store Manager

Store Manager

Bar Manager

Assistant Business Manager

Store Manager

Field Sales Associate - Leinster Region

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