Find Customer service representative Jobs in Dublin, D

Customer Experience Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
Customer Care Agent
HomeSecure —Sandyford, County Dublin
- €27,500–€31,625 a year
- Customer service
- English
- Free parking
- Annual leave
Quick apply
Customer Service Agent
Excel Aviation —Dublin Airport, County Dublin
- €31,000–€32,000 a month
- Weekend availability
- Leaving certificate
- No degree
- Employee discount
Quick apply
Senior Customer Support Specialist (12 Month Fixed Term)
Lidl —DUBLIN 24, County Dublin
- €37,500 a year
- Weekend availability
- Hybrid work
- Customer service
- Administrative experience
- Analysis skills
- Free parking
- Employee assistance program
3d
Customer Support Agent
Payzone —DUBLIN 18, County Dublin
- From €30,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
Bookings & Customer Service Associate
PROJECT FASHION —Swords, County Dublin
- €37,000–€40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Quick apply
2d
Customer Service Agent - PART TIME - IRE
Swissport International AG —Swords, County Dublin
- €16.99 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance program
7d
Customer Success Agent
Lanas Healthcare Technology Ltd —DUBLIN 24, County Dublin
- Software troubleshooting
- SQL
- Patient care
- Annual leave
- Work from home
Quick apply
Customer Contact Agent
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
10d
Customer Care Advisor
Pure Telecom —DUBLIN 24, County Dublin
- Monday to Friday
- Customer service
- Microsoft Office
- No degree
Client Services Administrator
Irish Pensions & Finance —DUBLIN 15, County Dublin
- €30,000–€55,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Annual leave
Quick apply
4d
Customer Care Representative
Siemens Healthineers —Dublin, County Dublin
- €35,000–€38,000 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
Customer Support Associate I
4G Clinical, LLC —DUBLIN 18, County Dublin
- Holidays
- Computer Science
- Customer service
- Windows
Quick apply
3d
Customer Service Representative
Lafayette Photography —Dublin, County Dublin
- €15.63 an hour
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
1h
Customer Service Advisor (FTC up to 12 months)
CMA CGM —Dublin, County Dublin
- Hybrid work
- Customer service
- Analysis skills
- IT
- Annual leave
- Employee assistance program
10d
Customer Support Agent
Independent Express Cargo —Blanchardstown, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Quick apply
8d
Customer Support Administrator
CEC —DUBLIN 15, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Service Agent
OUTsurance —DUBLIN 18, County Dublin
- Full-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
6d
Customer Support Specialist (Spanish Speaking)
Clio —Dublin, County Dublin
- €38,200–€51,800 a year
- Full-time
- CRM software
- Spanish
- Google Suite
Experienced customer service representative
Inner City Scooters Ltd —DUBLIN 24, County Dublin
- From €120 a day
- Full-time
- Customer service
- English
- Data entry
- Store discount
- Employee discount
Quick apply
3d

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Customer Experience Agent

Whatnot -
Dublin, County Dublin

Apply Now

Job details

Full-time
€35,000–€42,500 a year

Benefits

Work from home

Qualifications

French
Order management system
Process improvement
English
E-commerce
Bachelor's degree
Zendesk
German
Dutch

Full job description

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem solving. As part of this team you will be tasked with doing anything possible to make sure our customers get the product they ordered as fast as possible. And if something went wrong, you are ensuring that we are doing everything possible to make it right.

Interact with buyers and sellers with a customer first attitude ensuring a positive experience
Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality, and in a timely manner
Become an expert in the Whatnot product, processes and systems to drive positive outcomes for our users
Work with other departments to troubleshoot, research and resolve open questions
Seek out opportunities to eliminate repeat contacts and improve the overall customer experience

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Dublin hub.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background:

2+ years of support experience handling email and/or chat services.
Weekend availability required
Fluent in English
Secondary language preferred, in particular French, German, or Dutch
Understanding of Ecommerce and Marketplace operations
Experience with Customer facing systems like Zendesk, Kustomer, or Intercom.
Obsession with customers / being customer first / serving customers
Proactive problem-solver and process-improver
Knowledge of Collectibles is a plus
Bachelor's degree preferred
Previous start-up experience is a plus

Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: €35K - €42.5K

Apply Now

Refine Your Search

customer service representative jobs in dublin, d

Customer Experience Agent

Customer Care Agent

Customer Service Agent

Senior Customer Support Specialist (12 Month Fixed Term)

Customer Support Agent

Bookings & Customer Service Associate

Customer Service Agent - PART TIME - IRE

Customer Success Agent

Customer Contact Agent

Customer Care Advisor

Client Services Administrator

Customer Care Representative

Customer Support Associate I

Customer Service Representative

Customer Service Advisor (FTC up to 12 months)

Customer Support Agent

Customer Support Administrator

Customer Service Agent

Customer Support Specialist (Spanish Speaking)

Experienced customer service representative

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