Project Fashion is expanding, and we are currently looking for a Bookings & Customer Service Associate to join our office team in Swords, Dublin. We are looking for someone who is hungry for a customer service career within a creative space.
The role is highly customer focused and organised, the candidate we are looking for should be a super friendly individual, have an outgoing and confident personality with great communication and interpersonal skills. Customer service brings with it a mix of customers and personalities, you need to be able to hand the many different circumstances with comes with this.
The role also involves various administration functions for the business, and it is an office-based position. Unqualified candidates will not be considered.
We are looking for a candidate who has professional maturity who is looking for a stable, long-term career within a growing company. The ability to self-manage and forward plan is a necessity. The candidates must possess the following skill set:
- Successful candidates should have a demonstrated history of strong customer service through direct customer communication
- Strong retail sales background is a strong advantage, must have the ability to look for and verify new business prospects.
- Extremely confident verbal and written communication skills.
- Highly efficient management of bookings and payment systems.
- Ability to maintain the student database on our in-house program.
- Proficient in Microsoft Office Packages (Word, Excel)
- Provide proactive administration support to management and tutors.
- Works well within a team and independently. Enthusiastic and energetic problem solver.
- Assertive and pro-active in seeking new business.
Pay: €37,000.00-€40,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
