Find Customer success healthcare Jobs in Dublin, D

Customer Success Agent
Lanas Healthcare Technology Ltd —DUBLIN 24, County Dublin
- Software troubleshooting
- SQL
- Patient care
- Annual leave
- Work from home
Quick apply
Customer Care Associate
United Drug —Citywest, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Phone etiquette
- Communication skills
Quick apply
1d
Customer Account Specialist, Customer Operations
Analog Devices —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
Business Development Representative – Dublin Based, Fully Remote
TeamFeePay —Dublin, County Dublin
- Full-time
- Remote
- CRM software
- Sales
- English
- Free parking
Quick apply
1d
EAP Associate
VHI —Dublin, County Dublin
- Full-time
- Presentation skills
- In-person
- Communication skills
- Employee assistance program
Quick apply
11d
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Pharmacy Scheduling Coordinator
McCabes Pharmacy —Citywest, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee assistance program
- Employee discount
Quick apply
10d
Customer Success Enablement Manager - EMEA
Okta —Dublin, County Dublin
- €56,000–€77,000 a year
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
2d
Customer Account Specalist
Analog Devices —Dublin, County Dublin
- Day shift
- Microsoft Excel
- Microsoft Office
- Presentation skills
Customer Success Operations Manager, EMEA
Okta —Dublin, County Dublin
- €80,000–€110,000 a year
- Data analysis skills
- Analysis skills
- AI
- Annual leave
Application Support Analyst
Version 1 —Dublin, County Dublin
- €45,000–€54,000 a year
- Full-time
- Hybrid work
- Oracle
- Writing skills
- SQL
- Employee assistance program
- Employee discount
Quick apply
3d
Laboratory Support Coordinator
ICON Plc —Dublin, County Dublin
- Full-time
Business Analyst
Version 1 —Dublin, County Dublin
- €50,000–€65,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- AWS
- Employee assistance program
- Employee discount
Quick apply
Global Financial Crimes Investigator
Bank of America —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Data analysis skills
- Bachelor's degree
- Employee assistance program
Sales Representative - Diagnostic Oncology - 24 Month FTC
BD —Dublin, County Dublin
- €56,600–€86,300 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Scrum Master
Version 1 —Dublin, County Dublin
- €60,000–€74,999 a year
- Hybrid work
- Oracle
- AWS
- Agile
- Employee assistance program
- Employee discount
Quick apply
Customer Retention Sales Executive
PrepayPower —Sandyford, County Dublin
- €32,000–€34,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- No degree
- Annual leave
- Employee assistance program
Quick apply
12d
Service Coordinator
Brennan & Co —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d
Electricity Sales Advisor
PrepayPower —Sandyford, County Dublin
- €34,000–€49,000 a year
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Head of Aviation KYC Onboarding Premium Services
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave

I want to receive the latest job alerts for customer success healthcare in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success healthcare jobs near dublin, d

Business Development Representative jobs in Dublin, County Dublin

Customer Success Manager jobs in Dublin, County Dublin

Service Desk Analyst jobs in Dublin, County Dublin

Support Coordinator jobs in Dublin, County Dublin

Service Administrator jobs in Dublin, County Dublin

Head Of Customer Service jobs in Dublin, County Dublin

Scrum Master jobs in Dublin, County Dublin

Sales Representative jobs in Dublin, County Dublin

Application Support Analyst jobs in Dublin, County Dublin

Business Analyst jobs in Dublin, County Dublin

Childcare Manager jobs in Dublin, County Dublin

Customer Success Manager jobs in Portmarnock, County Dublin

Customer Success Manager jobs in Galway, County Galway

Customer Success Manager jobs in Remote

Food Product Development jobs in County Dublin

Business Development Representative jobs in Straffan, County Kildare

Sport Business jobs in Dublin, County Dublin

Business Analyst jobs in County Cork

Bracetown Business Park Clonee, County Meath jobs in North Dublin, County Dublin

Facilities Manager jobs in Galway, County Galway

Customer Success Agent

Lanas Healthcare Technology Ltd
DUBLIN 24, County Dublin

Quick apply

Job details

Benefits

Annual leave
Company pension
Work from home
Employee assistance program

Qualifications

Software troubleshooting
SQL
Patient care
Communication skills

Full job description

Lanas is igniting healthcare innovation. For nearly three decades, we have connected GPs, pharmacists, specialists, surgeons, and other healthcare professionals with the best technology possible, from trusted everyday systems to new innovative tools that add real value for our customers.

Our technology is used by millions of clinical users in over twenty countries. From core clinical workflows to AI-driven innovation, our products help reduce admin, improve access, drive efficiencies, and support safer, more connected care.

Position:

We have an exciting opportunity for a Customer Success Agent to join our busy Customer Success Team, supporting our RxWeb product. This role is ideal for someone who is passionate about delivering customer excellence and has a passion for solving problems.

Reporting directly into the Customer Success Manager, you will be responsible for resolving customer queries, ensuring satisfaction, and identifying opportunities to add value through upselling our software and additional modules. This is an excellent opportunity to build your career in a fast-paced, global company.

Responsibilities include but are not limited to:

Identify, resolve, log, and follow up on all customer queries at all levels of support.
Troubleshoot our software for pharmacies over the phone or via Remote Dial In.
Troubleshoot hardware problems (PCs, printers, networks, scanners).
Collaborate with the team to resolve customer issues efficiently.
Maintain the highest level of communication regarding customer queries, issues, and complaints.
Proactively identify customer needs and recommend additional modules or features that add value.
Support customers in maximizing the benefits of our software, driving adoption and satisfaction.
Take accountability for customer outcomes, ensuring issues are resolved and customers are delighted.
Contribute to a culture of continuous improvement and customer excellence.

Requirements:

The ideal candidate will possess the following qualification, skills, knowledge, and attributes:

Both graduates and experienced candidates welcome.
Strong customer focus with a passion for delivering exceptional service.
Excellent communication, telephone manner, and interpersonal skills.
Ability to multi-task and manage competing priorities.
Good knowledge of databases (SQL) is an advantage.
Willingness to learn and develop new skills, especially in customer success and upselling.
Positive, flexible, and proactive attitude.
Highly motivated, accountable, and results-driven.
Professional approach and strong team player.
Interest in developing a career in customer success, with a mindset focused on customer outcomes and value.

Other information:

At Lanas, you can expect challenging projects, task ownership, continuous training and professional development, and ultimately, the chance to grow a career in an experienced company directly helping to improve patient care. Further, you can also expect:

Company matched pension scheme.
22 days annual leave, increasing yearly up to 26 days.
Enhanced maternity/paternity benefits.
Flexible working/work from home opportunities.
2 paid CSR Volunteering/Charity Days per year.
1 Wellbeing Day per year.
Full access to our Employee Assistance Programme.
Regular wellbeing supports and webinars.
Annual leave purchase scheme.
Working abroad opportunities – 20 working days per year.

Lanas is an equal opportunities employer.

Quick apply

Refine Your Search

customer success healthcare jobs in dublin, d

Customer Success Agent

Customer Care Associate

Customer Account Specialist, Customer Operations

Business Development Representative – Dublin Based, Fully Remote

EAP Associate

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Pharmacy Scheduling Coordinator

Customer Success Enablement Manager - EMEA

Customer Account Specalist

Customer Success Operations Manager, EMEA

Application Support Analyst

Laboratory Support Coordinator

Business Analyst

Global Financial Crimes Investigator

Sales Representative - Diagnostic Oncology - 24 Month FTC

Scrum Master

Customer Retention Sales Executive

Service Coordinator

Electricity Sales Advisor

Head of Aviation KYC Onboarding Premium Services

I want to receive the latest job alerts for customer success healthcare in dublin, d

Related Searches

Explore jobs in more locations

Position:

Requirements:

Other information:

Jobseeker tools

Employer Tools

Browse

Stay Connected