Find Customer service coordinator Jobs in Dublin, D

Airbnb Host / Guest Relations Coordinator (Remote with Occasional On-Site Visits)
Wisdom Properties —Dublin, County Dublin
- €15 an hour
- Part-time
- Hybrid work
- Hospitality
- Customer service
- No degree
- Work from home
Quick apply
Customer Success and Service Co-ordinator
Electro Automation Group —DUBLIN 15, County Dublin
- €38,000–€42,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Employee assistance program
- Sick pay
Quick apply
4d
Operations & Property Coordinator
Owen Reilly —Dublin, County Dublin
- €35,000–€40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Planner/Scheduling Coordinator - SITE BASED
Agilent Technologies —Dunboyne, County Meath
- From €24 an hour
- Full-time
- English
- In-person
- Communication skills
Quick apply
11d
Contact Centre Coordinator
Europcar —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance program
Front of House Administrator
OCS Group —Dublin, County Dublin
- €35,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
1d
Group Reservations Coordinator
Specialized Travel Services —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Microsoft Office
- No degree
Quick apply
Corporate Mobile Receptionist - Dublin
Rapport —Dublin, County Dublin
- €37,962 a year
- Full-time
- English
- Hotel experience
- Annual leave
- Employee assistance program
Guest Relations Coordinator
Sodexo —DUBLIN 2, County Dublin
- €18.27 an hour
- Full-time
- Hospitality
- Microsoft Excel
- No degree
- Employee assistance program
Quick apply
9h
Guest Service Ambassador
Rapport —Dublin, County Dublin
- €35,506 a year
- Full-time
- Hotel
- Front desk
- Hotel experience
- Employee assistance program
9d
Facilities Coordinator
Sodexo —Leopardstown, County Dublin
- €18–€20 an hour
- Part-time
- Sales
- Microsoft Office
- No degree
- Employee assistance program
Quick apply
9h
Facility Coordinator
OCS Group —Dublin, County Dublin
- On call
- Remote
- Microsoft Word
- Microsoft Excel
- Communication skills
Quick apply
Video Operations & Equipment Coordinator
Courtyard Media —DUBLIN 4, County Dublin
- €27,000.00–€49,263.79 a year
- Full-time
- Customer service
- Heavy equipment operation
- Maintenance
Quick apply
10d
Front Desk Receptionist (Full Time)
Sky Business Centres —Dublin, County Dublin
- €27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Supply Chain Team Lead (Customer Service)
Catalyx —Dublin, County Dublin
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- No degree
Quick apply
Supply Chain Coordinator
National Organic 160 Products Ltd —Bray, County Wicklow
- From €38,000 a year
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Employee discount
- Sick pay
Quick apply
Training and Compliance Coordinator
Acacium Group —DUBLIN 2, County Dublin
- €27,500–€29,500 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Nursing
- Employee assistance program
Quick apply
Homestay Coordinator
EF (Education First) —Dublin, County Dublin
- Full-time
- Customer service
- Employee assistance program
7d
Scheduling and Support Officer
Irish Wheelchair Association —Lucan, County Dublin
- €33,993–€51,931 a year
- Full-time
- Management
- Bachelor's degree
- No degree
- Annual leave
Quick apply
4d
Facilities Coordinator
Cushman & Wakefield —DUBLIN 18, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply

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Airbnb Host / Guest Relations Coordinator (Remote with Occasional On-Site Visits)

Wisdom Properties -
Dublin, County Dublin

Quick apply

Job details

Part-time
€15 an hour

Benefits

Work from home
On-site parking

Qualifications

Hospitality
Customer service
Communication skills
Property management

Full job description

Position Overview

We are seeking a reliable and customer-focused Airbnb Host/Hostess to manage guest communications and ensure a positive guest experience. This role is primarily remote and involves responding to guest inquiries, handling reservations, coordinating check-ins/check-outs, and resolving guest concerns. Occasionally, the successful candidate may be required to visit the property to assist with urgent issues or guest-related matters.

Key Responsibilities

Guest Communication

Respond promptly and professionally to guest inquiries via Airbnb and other communication channels.
Manage booking requests, reservation modifications, and cancellations.
Provide guests with check-in instructions, house rules, and local recommendations.
Maintain high response rates and guest satisfaction scores.

Reservation Management

Monitor upcoming bookings and ensure guest information is accurate.
Coordinate check-in and check-out processes.
Update property availability and communicate with cleaning and maintenance teams as needed.

Guest Support

Address guest questions, concerns, and complaints in a courteous and efficient manner.
Troubleshoot common issues remotely and coordinate solutions with service providers.
Follow up with guests to ensure concerns have been resolved satisfactorily.

Property Oversight

Conduct occasional site visits when required to resolve guest issues or inspect the property.
Coordinate emergency responses related to guest stays.
Liaise with cleaners, maintenance contractors, and property management personnel.

Administrative Duties

Maintain accurate records of guest communications and incidents.
Monitor guest reviews and assist in maintaining excellent property ratings.
Suggest improvements to enhance guest experience and operational efficiency.

Requirements

Excellent written and verbal communication skills.
Strong customer service and problem-solving abilities.
Ability to work independently and manage multiple tasks simultaneously.
Proficiency with Airbnb platform and basic computer applications.
Reliable internet connection and access to a phone.
Ability to travel to the property occasionally when required.
Flexible availability, including occasional evenings, weekends, or holidays for urgent guest matters.

Preferred Qualifications

Previous experience in hospitality, property management, customer support, or short-term rental hosting.
Familiarity with Airbnb, VRBO, or other vacation rental platforms.
Experience handling guest complaints and conflict resolution.

Working Conditions

Primarily remote/work-from-home position.
Occasional on-site visits may be required for guest support, inspections, or emergency situations.
Flexible schedule with responsiveness to guest needs during active bookings.

Compensation

Competitive hourly rate or salary based on experience.
Travel expenses for approved property visits may be reimbursed.

Performance-based incentives may be available based on guest satisfaction and property ratings.

Job Type: Part-time

Pay: €15.00 per hour

Benefits:

On-site parking
Work from home

Work Location: Hybrid remote in Dublin, County Dublin

Quick apply

Refine Your Search

customer service coordinator jobs in dublin, d

Airbnb Host / Guest Relations Coordinator (Remote with Occasional On-Site Visits)

Customer Success and Service Co-ordinator

Operations & Property Coordinator

Planner/Scheduling Coordinator - SITE BASED

Contact Centre Coordinator

Front of House Administrator

Group Reservations Coordinator

Corporate Mobile Receptionist - Dublin

Guest Relations Coordinator

Guest Service Ambassador

Facilities Coordinator

Facility Coordinator

Video Operations & Equipment Coordinator

Front Desk Receptionist (Full Time)

Supply Chain Team Lead (Customer Service)

Supply Chain Coordinator

Training and Compliance Coordinator

Homestay Coordinator

Scheduling and Support Officer

Facilities Coordinator

I want to receive the latest job alerts for customer service coordinator in dublin, d

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