Find Specialist cork job Jobs

Customer Operations Executive - Cork
Ohme —Cork, County Cork
- €25,000–€35,000 a year
- Full-time
- Hybrid work
- Spanish
- Salesforce
- English
- Work from home
- Sick pay
Quick apply
Nurse Specialist
Irish Life Group Services Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
2d
Office Coordinator
Underground Eye Ltd —Lissardagh, County Cork
- €34,000–€36,000 a year
- Full-time
- No degree
- Communication skills
- Time management
Quick apply
2d
Front of House Specialist
Sisu Clinic —Cork, County Cork
- €28,000 a year
- Full-time
- Administrative experience
- Clinic
- Communication skills
- Store discount
- Employee discount
Quick apply
5d
Part Time Supervisor, Tommy Hilfiger - Mahon Mall
Tommy Hilfiger —Cork, County Cork
- Part-time
- Maintenance
- Communication skills
- Retail sales
Front of House Specialist (Part Time)
Sisu Clinic —Cork, County Cork
- €14.50 an hour
- Part-time
- Administrative experience
- Clinic
- Communication skills
- Store discount
- Employee discount
Quick apply
5d
Process Operator - 12-month fixed term contract
LEO Pharma A/S —Cork, County Cork
- Manufacturing
5d
058.EI.26E – Client Solutions Specialist – Sustainability Solutions
Enterprise Ireland —Dublin, County Dublin
- €52,546–€75,472 a year
- Data analysis skills
- Research
- No degree
8d
Accounts Payable Specialist - UPMC Sports Surgery Clinic, Dublin
UPMC —Dublin, County Dublin
- €35,000–€38,000 a year
- Microsoft Excel
- Clinic
- Communication skills
Quality Assurance Specialist
Catalyx —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Operations Area Supervisor - West Cork
EPS Group —Clonakilty, County Cork
- Full-time
- Engineering
- Communication skills
- Outdoor work
Quick apply
Custom Fit Specialist Manager
American Golf UK —DUBLIN 15, County Dublin
- Up to €36,605 a year
- Full-time
- Leadership
- Communication skills
- Employee assistance program
Quick apply
Assistant Project Manager
Ryan Hanley —Dublin, County Dublin
- Project management
- Communication skills
Talent Acquistion Specialist
Morgan McKinley —County Cork
- Hybrid work
- Recruiting
- Communication skills
- Negotiation
17h
Wastewater Treatment Plant Operator - East Cork
EPS Group —Midleton, County Cork
- Weekend availability
- English
- Analysis skills
- Communication skills
Quick apply
General Operative / Installer
TSS Ltd —Midleton, County Cork
- €28,000–€35,000 a year
- Full-time
- Forklift
- No degree
- Hand tools
Quick apply
1d
No7 Advisor
Boots —Cork, County Cork
- Part-time
- No degree
- Communication skills
- Employee assistance program
- Employee discount
QA Specialist
GE HEALTHCARE —Cork, County Cork
- Engineering
- English
- Communication skills
Healthcare Assistant, Kerry Specialist Palliative Care Service, University Hospital Kerry HCAPC97896
Health Service Executive —County Kerry
7d
Supply Chain Data and Serialisation Specialist
Evumed Limited - Biopharma and generics —Cork, County Cork
- Full-time
- Hybrid work
- Relocation assistance
- Sick pay
Quick apply
7d

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Customer Operations Executive - Cork

Ohme
Cork, County Cork

Quick apply

Job details

Permanent | Full-time
€25,000–€35,000 a year

Benefits

Company pension
Work from home
Company events
Private medical insurance
Sick pay

Qualifications

French
Spanish
Salesforce
English
Zendesk
Portuguese
Italian
Communication skills
German
Dutch
Time management

Full job description

We're on a mission to make the switch to sustainable transport and energy faster, easier and more affordable. We use our own technology stack, data smarts and industry knowledge to build a game-changing capability. Our intelligent energy platform helps our customers access renewable energy, understand consumer behaviour, and powers smart charging for EVs.

The worlds of energy and transport are colliding and Ohme is at the heart of this. By using technology and data integrations to connect cars, chargers, people, energy providers and more, Ohme has a powerful platform that puts the consumer at the core.

Ohme has been selling its chargers to consumers since mid-2019 and has had exponential growth since. We are now operating in multiple countries and have partnerships with the likes of Energia Group, SSE Airtricity, the Volkswagen Group and other innovative brands.

We are scaling up the business and are building out the team for rapid growth. If you're interested in joining a fast-growing cleantech venture on a journey to speed up the global transition to clean energy, read on!

We are looking for a driven, customer-focused and detail-oriented Customer Operations Executive to join our Irish team in Cork. As we continue to scale our operations, you’ll work across all stages of the customer journey - from welcome call to aftercare - for our EV charging products. You will be hands-on in supporting customers, installation partners and internal teams, helping to guide customers smoothly through their home charger journey, managing government grants, and ensuring our operational performance stays best-in-class.

You will work from the Cork office 3 days per week as part of our hybrid working model.

Responsibilities

Customer Support & Journey Management

Conduct welcome and check-in calls to guide customers through their journey.
Resolve inbound pre- and post-installation queries via phone, email and live chat.
Make outbound calls/emails to support customers who are stuck in their journey and help them progress.
Provide clear, empathetic and technically accurate support for customers, installers and partners.
Meet individual KPIs related to productivity, quality and customer satisfaction, contributing to wider team goals.

Technical & Installation Support

Review customer Home Survey submissions and request missing or additional information where needed.
Provide accurate and efficient troubleshooting and problem resolution for basic technical and installation-related queries.
Collaborate with internal technical and product teams to highlight recurring issues and improve the customer journey.
Create and maintain internal and external support content (e.g. help centre articles, templates) to proactively reduce inbound volume.

Government Grants & Administration

Manage grant applications and documentation for eligible customers, ensuring accuracy and compliance.
Provide administrative support for processing stock orders and arranging faulty unit collections with partners and logistics teams.

Installation Partner & Job Management

Smart allocation of site surveys, installations and service visits to installation partners based on coverage, capacity and SLAs.
Monitor customer progress throughout their installation journey, escalating any cases that fall outside agreed SLAs.
Maintain accurate and up-to-date records in our systems, capturing installer updates and customer status.

Who you are

Excellent written and verbal communication skills; confident speaking with customers and internal stakeholders.
A true customer champion, always looking for ways to make the experience smoother and clearer.
Organised and diligent, with strong time management and the ability to juggle multiple tasks.
Comfortable working with technical products and keen to understand EV charging and electrical installations.
Proactive and a self-starter – you spot what needs doing and take ownership.
Data-aware and a natural problem solver, using facts and trends to make decisions.
A team player who contributes positively to team culture and lives our values day to day.

Required Experience

Typically 0–2 years of relevant experience in customer support, operations, technical support or a similar role.
Experience working with a CRM or ticketing system (e.g. Zendesk, Freshdesk, Intercom, Salesforce, etc.).
Experience dealing with technical queries and/or physical products is a plus.
Experience working to KPIs or SLAs in a customer-facing environment.

Language Requirements

Fluent English (written and spoken) is required.
Additional European languages (e.g. French, Spanish, Italian, Portuguese, German or Dutch) would be a strong advantage.

Benefits

You’ll get to work in a fast-paced, rapidly growing scale-up with global ambitions, cutting-edge technology and a passion for sustainability. You’ll have real ownership in helping customers transition to electric vehicles and a cleaner future.

Our benefits include:

Competitive salary and performance-based bonus
Hybrid working model – 3 days per week in the Cork office
Opportunity to grow your career into more senior operations or specialist roles as we scale

Ohme is an equal opportunity employer. Diversity, Equity and Inclusion are at the heart of what we do and we encourage a culture where everyone can be themselves at work. We actively seek out a diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed and to feel included.

Pay: €25,000.00-€35,000.00 per year

Benefits:

Company events
Company pension
Private medical insurance
Sick pay
Work from home

Work Location: Hybrid remote in Cork, County Cork

Quick apply

Refine Your Search

specialist cork job jobs

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Talent Acquistion Specialist

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QA Specialist

Healthcare Assistant, Kerry Specialist Palliative Care Service, University Hospital Kerry HCAPC97896

Supply Chain Data and Serialisation Specialist

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