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Head of Partner Experience

Social Discovery Group -
Remote

Quick apply

Job details

Full-time

Qualifications

English
Analysis skills
Russian
Leadership

Full job description

Social Discovery Group (https://socialdiscoverygroup.com/) (SDG) is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. SDG solves the problem of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG products redefine the way people interact and connect with each other.

Our portfolio includes social entertainment platforms designed to connect people online across different cultures in different parts of the world. This includes globally recognized brands such as DateMyAge, Dating.com, EuroDate, Dil Mil and Cupid Media. SDG has a presence in more than 150 countries.

SDG invests in social discovery and IT startups around the world directly or via VC funds. Among our VC investments are Patreon, Open AI, Clubhouse, Coursera, Data.ai (http://data.ai/), Flo, Academia.edu (http://academia.edu/), and many others.

We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1000+ professionals and digital nomads works all over the world. Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations.

We're proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).

We are looking for our new Head of Partner Experience for our core products portfolio. (https://socialdiscoverygroup.com/about-us)

Your main tasks will be:

Define and execute the strategy for the Partner / Supply Experience domain across the platform.
Build and evolve the product ecosystem for partners, including dashboards, performance systems, ratings, statuses, quality systems, incentive mechanisms, and adtech tooling.
Make the supply-side ecosystem more transparent, scalable, efficient, and data-driven.
Improve partner quality and performance through product systems, analytics, and operational workflows.
Drive adoption of internal platform tools and partner-facing products.
Work closely with relevant teams to scale product initiatives and transform manual processes into sustainable platform solutions.
Identify supply-side growth opportunities and convert them into product initiatives and roadmap priorities.
Design and implement mechanisms that improve partner onboarding, performance management, quality control, and operational efficiency.
Partner with Product, Operations, Analytics, Engineering, and partner-facing teams to deliver measurable business impact.
Establish frameworks for managing heterogeneous supply through performance measurement, quality standards, rankings, and incentive systems.
Lead the roadmap and execution of strategic initiatives aimed at improving partner effectiveness and ecosystem health.
Leverage AI-powered capabilities where relevant, while maintaining a broader focus on the overall partner and supply-side experience.

We expect from you:

Proven experience leading products, business domains, or platform initiatives within marketplaces, aggregators, or platform businesses.
Strong experience working with supply-side ecosystems, partner networks, seller/provider experience, or B2B-side marketplace operations.
Experience building tools and systems for partners, sellers, service providers, creators, drivers, couriers, merchants, or other ecosystem participants.
Deep understanding of how to manage supply quality at scale through product systems rather than manual operations.
Experience with performance systems, ranking models, quality frameworks, incentive mechanisms, reputation systems, or partner scoring models.
Strong product leadership combined with a solid understanding of operational processes and execution.
Experience driving adoption of internal tools and platform capabilities through operational teams and workflows.
Strong analytical skills and a data-driven approach to decision-making.
Ability to work effectively in complex cross-functional environments and align multiple stakeholders around common goals.
Experience translating operational challenges into scalable product solutions.
Ability to balance strategic thinking with hands-on execution and roadmap ownership.
Fluent Russian

Ideal background:

Marketplaces
Ride-hailing platforms
Delivery and logistics platforms
Classifieds and listing platforms
Creator economy platforms
Vertical marketplaces
Seller, provider, partner, or supply-side ecosystem products

What do we offer:

REMOTE OPPORTUNITY to work full time;
Vacation 28 calendar days per year;
7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000 for recommending successful applicants for positions in the company;
50% payment for professional training, international conferences and meetings;
Corporate discount for English lessons;
Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor's fees for yourself and close relatives (spouse, children);
Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system: receive bonuses from colleagues and exchange them for merch, team building activities, massage certificates, etc.

The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment.

Sounds good? Join us now!

Quick apply

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